Tue.Nov 17, 2020

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What Is GRC and How to Maximize It

Automation Anywhere

GRC stands for governance, risk, and compliance. It’s a strategy for integrating an organization’s management of its governance, risk, and compliance initiatives with regulations. As stated in a CIO article, “ Think of GRC as a structured approach to aligning IT with business objectives, while effectively managing risk and meeting compliance requirements.

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Four Reasons for Economic Optimism in the UK After Brexit

Velocity Global

Brexit created much uncertainty in the business world after it passed in 2016. Though the United Kingdom (UK) officially left the European Union (EU) in January of 2020, the two entities are now in an official transition period while attempting to reach a trade deal to take effect on January 1, 2021. It is unclear whether the two sides will agree on a deal before the transition period ends.

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On-Prem to Cloud: Don’t Forget about the People

3Pillar Global

Co-authored by Aaron Rivera, Jeff Powers, and Angel Almada. Cloud computing is here to stay. Fundamental services such as email, single sign-on authentication, and folder / file storage have broadly migrated to the cloud in recent years. Providers of commercial ERP, CRM, and people management solutions are focusing major enhancements within their cloud versions, triggering a migration upon next major upgrades.

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Why Empathetic Care is Vital for Successful Telehealth Interactions

Working Solutions Outsourcing

As client service professionals, we know creating a successful customer journey is imperative to achieving positive business outcomes, yet in a constantly changing world, it’s challenging. As the telehealth industry accelerates change during a worldwide pandemic, interacting with patients in a supportive, empathetic way is key to authentic customer/provider relationships.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr