Mon.May 17, 2021

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Identifying Your Customer Care Formula To Maximize Your Customers’ Experience

Transparent BPO Outsourcing

Economic Cycles Can Predict the Typical Customer Service Gap By Scott Newman, CEO, Transparent BPO With tireless regularity, the customer care sector is undergoing its predictable feeding frenzy. Once every decade, large, global corporations with thousands of agents spread throughout countless time zones consume smaller, midsized customer care providers.

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ISVs discover new opportunities through the LinuxONE Partner Network

IBM Business Partners

For IBM® Business Partners and Independent Software Vendors (ISVs), a hybrid cloud approach opens a significant opportunity to deliver new revenue streams and create value for clients. IBM is announcing the IBM LinuxONE Partner Network (LPN), a new IBM PartnerWorld® initiative, part of the Build track. LPN helps ISVs accelerate deployment of applications on IBM LinuxONE, which provides innovative data privacy, security and cyber resiliency capabilities – all delivered with minimal downtime.

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The Basics of BPO For Companies That Outsource To Philippines

Magellan Solutions

Typical setups for outsourcing philippines. Foreign investors want to work only in Manila when they outsource to the Philippines. This has resulted in the rapid development of BPO centers in the country. . Your business might not have the capacity to hire many employees. As a result, you may want to consider outsourcing. . Listed below are some of our outsourcing models that you may find helpful.

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Where Are All the U.S. Call Center Workers?

Customer Serv Outsource Smarter

Encouraging signs of an economic recovery are visible across the U.S. — cities and states are easing restrictions amid widespread vaccinations, businesses are reopening, the housing market is booming, retail sales are strong, and consumers are eager to spend.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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10 Outsourced Roles Every BPO Real Estate Firm Needs Today

Magellan Solutions

How BPO Real Estate Firms Can Maximize Their Operation Through Outsourcing. Outsourcing is the go-to when industries want to scale up and improve flexibility. Also focus on core competency, and save costs. BPO real estate is no stranger to that need and reaps the benefits of outsourcing in the last few years. For the Broker Price Opinion real estate companies, these needs are even highlighted.

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Services for Your Data Center Lifecycle

CDS

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