Make or Break: Top 3 E-commerce Trends in CX
Raya Contact Center
MAY 15, 2022
With e-commerce booming, you have to always be 2 steps ahead to cater to your customer’s everchanging expectations and keep up with rapidly evolving technology. The retail and e-commerce landscape is changing and so are customers’ shopping habits. Social media platforms have become the preferred source of product information for more than half and Gen Z and Millennials.
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