The Global Small Business Blog

JANUARY 27, 2023

©iStock/johavel Some of the best lessons in business, people and life come from unexpected places and can shift an executive’s position by suddenly granting the gift of deep and unexpected knowledge. Here are four tips that a global team can teach you about success.

242

242

Forrester Digital Transformation

JANUARY 27, 2023

Has your company’s demand and ABM program earned bragging rights? Nominate it for Forrester’s 2023 B2B Program Of The Year Award and showcase it on stage at B2B Summit North America.

Accounting 130

Accounting Marketing 130

McKinsey and Company

JANUARY 27, 2023

Digital-native start-ups and healthcare incumbents can both play important roles in building and scaling digital therapeutics to improve the management of chronic health conditions.

Healthcare 123

Healthcare Management Pharmaceuticals 123

Forrester Digital Transformation

JANUARY 27, 2023

Truly digital firms have business models with technology at the core, and this technology is software. For such firms, software is an expression of the business. To become truly digital, complementary approaches to people, process, and technology are needed. The unresolved need for more developers (the people) is well and painfully understood.

Software 130

Software 130

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Perficient Digital Transformation

JANUARY 27, 2023

2023 is going to be a challenging year for CFOs. Rising inflation (and interest rates) , labor shortages and workplace transformations, continued supply chain complications , and increasingly complex and controversial external reporting requirements are all just a few of the major obstacles facing organizations in the new year. With so many issues at the doorstep and mixed indicators adding to the confusion, one could make the argument that 2023 will be even tougher than the recent years.

Supply Chain Management 111

Supply Chain Management Finance Accounting Collaborations 111

Forrester Digital Transformation

JANUARY 27, 2023

Growth despite turbulent surroundings 2022 was a tough year, and economic forecasts show uncertainty about what will happen in 2023. Complex global geo-political conditions see constant announcements of budget cuts, layoffs, and tech exec’s priorities being re-shuffled.

Service 130

Service 130

Forrester Digital Transformation

JANUARY 27, 2023

The privacy landscape is shifting quickly. It's a critical time for B2C marketers to get involved in their organizations’ privacy programs.

Marketing 130

Marketing 130

McKinsey and Company

JANUARY 27, 2023

Digital and analytics can markedly improve life sciences companies’ engagement with customers. Daiichi Sankyo Europe’s CEO Jan Van Ruymbeke explains the challenges to adopting digital and analytics and how his company overcame them.

Analytics 101

Analytics Pharmaceuticals 101

V-Soft Consulting

JANUARY 27, 2023

Customer satisfaction is one of the most important goals for companies. Every organization goes to the lengths to satisfy their customers and win customer loyalty to expand their business with the goal of serving them better in the future. Many organizations are harnessing technologies and different platforms to level up their game and improve customer experience.

Customer Service 98

Customer Service Service Management 98

McKinsey and Company

JANUARY 27, 2023

Demand for electricity in Europe is surging at a time when supplies are disrupted. To adapt to the market’s uncertainty and rising prices, players will have to be clear-eyed about what’s ahead.

Marketing 89

Marketing 89

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Anexa

JANUARY 27, 2023

As businesses continue to focus on delivering exceptional customer service, it has become more important than ever to keep track of key metrics to evaluate the effectiveness of customer service teams. Metrics allow businesses to assess their team’s performance, identify areas for improvement, and make data-driven decisions. In this blog, we will discuss some of the essential customer service team stats that businesses should monitor to ensure their service is meeting customer expectations.

Customer Service 52

Customer Service BPO Service Outsourcing 52

Zinnov

JANUARY 27, 2023

Global deal activity in 2022 stood at USD 3,609 Bn and saw a ~38% decline over 2021’s value of USD 5,857 Bn. Q4 2022 stood at USD 797 Bn, a staggering decline of ~45% over Q4 2021’s value of USD 1,453 Bn. The technology sector, however, performed better than the overall market and showed resilience. The deal value for the year stood at USD 720 Bn (~37% decline over last year’s USD 1,149 Bn), contributing ~20% to the overall M&A market.

Service 52

Service Advisory Cybersecurity Engineering 52

Outsource Workers

JANUARY 27, 2023

As a business owner, you are faced with many responsibilities and how you deal with them determines your company’s success. For example, you may struggle to decide which work processes need a hands-on solution by yourself and which ones a virtual assistant needs to do. Deciding to hire a virtual assistant vs an executive assistant can prove problematic.

Out-Tasking 52

Out-Tasking Administrative Data Entry Management 52

Zinnov

JANUARY 27, 2023

Global deal activity in 2022 stood at USD 3,609 Bn and saw a ~38% decline over 2021’s value of USD 5,857 Bn. Q4 2022 stood at USD 797 Bn, a staggering decline of ~45% over Q4 2021’s value of USD 1,453 Bn. The technology sector, however, performed better than the overall market and showed resilience. The deal value for the year stood at USD 720 Bn (~37% decline over last year’s USD 1,149 Bn), contributing ~20% to the overall M&A market.

Service 52

Service Advisory Cybersecurity Engineering 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Everest Group

JANUARY 27, 2023

EVENT Finance Shared Services to Global Business Services: A Journey Worth Taking? | Roundtable Wednesday, March 1, 2023 The ACCA (Association of Chartered Certified Accountants) report released in September 2022, Finance Shared Services to Global Business Services: A Journey Worth Taking? evaluated the relative maturity of Finance Shared Services (FSS) organisations compared to Global Business Services (GBS), across the dimensions of people, process, and technology.

Global Business Services 52

Global Business Services Shared Services Finance Service 52

McKinsey and Company

JANUARY 27, 2023

How leaders can invest in a sustainable future and navigate near-term energy pressures successfully.

71

71

Zinnov

JANUARY 27, 2023

Taoglas ® , a leading provider of advanced technology for a smarter world, and eInfochips, an Arrow Electronics company, a leading provider of digital transformation and product engineering services,…

Engineering 40

Engineering Service 40

Go4Customer

JANUARY 27, 2023

For years we are exploring innovative methods for delivering excellent customer care service. Companies from across the world search for outsourced call center services that are efficient enough to handle their customer base successfully. For a customer-centric company, customer base management is the top priority and they can?t compromise that with a mediocre level of outsourced call center service.

Call Center 40

Call Center Outsourcing Efficiency Service 40

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Zinnov

JANUARY 27, 2023

Software company Adobe has announced new partnerships with Mastercard, e-commerce company Etsy and Facebook’s parent Meta to support creativity and productivity for small and medium business (SMB) customers.

E-Commerce 40

E-Commerce Software 40

Everest Group

JANUARY 27, 2023

FCC Services VIEW THE FULL REPORT

Banking 52

Banking Service Marketing 52

Zinnov

JANUARY 27, 2023

Over the past few years, India has significantly developed its digital and technological capabilities along with ensuring that the talent pool is equipped with the knowledge to leverage these capabilities, …

40

40

Everest Group

JANUARY 27, 2023

FCC Services VIEW THE FULL REPORT

Service 52

Service Marketing 52

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting

Zinnov

JANUARY 27, 2023

Cisco concluded its first-ever Cisco Startup Summit aimed at empowering India’s deep-tech startup ecosystem.

40

40

Perficient Digital Transformation

JANUARY 27, 2023

DevSecOps is an approach to software development that emphasizes security as a critical aspect of the development process. It is a combination of development (Dev), security (Sec), and operations (Ops) practices that work together to build, test, and deploy secure software. The goal of DevSecOps is to integrate security into the software development lifecycle (SDLC) from the earliest stages of development to ensure that security is built into the software, rather than added as an afterthought.

Software 111

Software Automation Sourcing Regulations 111

Zinnov

JANUARY 27, 2023

Shared Services 40

Shared Services Service 40

Perficient Digital Transformation

JANUARY 27, 2023

DataStage has several in-built macros and do not require any arguments. DataStage macros can be used to get information about current job, job control routines, filename and table names, and before/after subroutines and stages belonging to the current job. DataStage ETL Tool: – DataStage is a commonly used ETL tool in the current market. It is an extract, transform, and load tool that is part of the IBM Infosphere suite.

Jobbing 64

Jobbing Efficiency Automation Marketing 64

Advertiser: G-P

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

Global Hiring