The Global Small Business Blog

FEBRUARY 20, 2023

©iStock/Mongkol Onnuan What's affecting me, my clients, my colleagues and other global small business owners: Four (4) low-cost e-commerce growth strategies for 2023, one being prioritize profits. Apparel's devastating impact on the climate. Get found by international customers – some tips. Quote of the week: “Ninety-nine percent of failures come from people who make excuses.” ― George Washington Overseas demand continues to affect cargo, exports at Chinese ports.

E-Commerce 150

E-Commerce 150

31 West

FEBRUARY 20, 2023

Are you looking to improve customer service ? Do you want to optimize your service desk workflows? Are you looking to improve the employee experience? If yes, then you must consider investing in a customer service solution. ServiceNow and SysAid are two such solutions we will be comparing today. Customer service software can centralize your help desk, implement ITSM best practices, and improve employee and customer experience.

Right-Sizing 130

Right-Sizing Customer Support Customer Service Sales 130

Forrester Digital Transformation

FEBRUARY 20, 2023

Demand For Investment Services Among Malaysian Females Is Up Female investors in Malaysia are on the rise. According to the nation’s stock exchange, there was a 36% increase in new trading accounts opened by female investors in 2021.

Accounting 130

Accounting Service Banking Management 130

31 West

FEBRUARY 20, 2023

Active Directory is the door to your IT castle. All applications, users, databases, and sensitive files are managed within the AD and the access rights are also configured within this security setting. The security of Active Directory is a critical aspect, as it helps protect your software applications and confidential data from unauthorized access.

Accounting 130

Accounting Engineering Jobbing Sourcing 130

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Forrester Digital Transformation

FEBRUARY 20, 2023

Forrester’s Survey Data Reveals Difficult Truths About Many Account-Based Marketing (ABM) Programs Every two years, Forrester conducts a State Of ABM Survey. In 2022, 155 marketing professionals in B2B organizations across North America, Europe, and Asia Pacific provided us with a detailed look at their ABM programs.

Accounting 130

Accounting Marketing 130

Magellan Solutions

FEBRUARY 20, 2023

Negotiations are typically necessary before coming to a business deal. Each party typically makes some compromises during a contract negotiation to obtain what it truly wants. When negotiating a contract, it’s important to remember that both parties want to come away with a good result. By reaching an agreement, both sides can benefit from the relationship and avoid any conflict in the future.

Outsourcing 98

Outsourcing Flexibility Research Government 98

AS White Global

FEBRUARY 20, 2023

Effective communication between you and the remote team is more than conversing in a common language. Not surprisingly, most businesses are seeking strong English skills — both written and spoken — to deliver competency within the role. Whilst locations such as The Philippines and Malaysia have extremely high English literacy rates (over 97%), English in most instances is an offshore team member’s second language.

Offshoring 98

Offshoring Collaborations Out-Tasking Design 98

NoonDalton

FEBRUARY 20, 2023

Outsourcing is a successful business strategy for addressing the bottom line. Companies can easily adjust themselves to changes in the business landscape through clever cost-saving measures. This is so that there are many choices for continuity thanks to outsourcing. By outsourcing routine work, a business can free up its resources from pointless procedures while still maintaining control and reaping the rewards from a distance.

Outsourcing 98

Outsourcing Offshoring Manufacturing Sales 98

Velocity Global

FEBRUARY 20, 2023

Calculating actual employee cost is a critical factor for making sound financial decisions, no matter your company size or industry. For example, understanding the true cost of an employee allows your finance and HR teams to accurately budget for expansion into a new market. Employee cost comprises several factors, such as employee salary, payroll taxes, supplemental benefits, and other expenses like company retreats and overhead.

Payroll 97

Payroll Insurance Right-Sizing Administrative 97

Perficient Digital Transformation

FEBRUARY 20, 2023

Custom Metadata Types are a powerful feature in Salesforce that allows developers to store metadata in a flexible, scalable way. They are essentially custom objects that use to store metadata. Custom Metadata Types make it easy to package and deploy this data across different environments, such as sandboxes and production or g. They are stored in their own custom object, separate from the thing they are used to customize, and can be accessed by Apex code, Visualforce pages, and Lightning compone

Flexibility 69

Flexibility Administrative Management 69

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Go4Customer

FEBRUARY 20, 2023

The purpose of technology is to create innovative tools, methods, and systems for providing robust solutions and improving the human condition. Comprising a wide range of areas, including engineering, computer science, electronics, and more. Communication has always been an integral part of human society and with the emergence of cutting-edge technologies, we are unveiling more effective communicative methods.

BPO 73

BPO Engineering 73

Perficient Digital Transformation

FEBRUARY 20, 2023

Introduction to Copado Salesforce-specific DevOps platform Copado is hosted in the cloud. It offers automation and collaboration technologies to assist businesses in streamlining their deployment procedure, increasing productivity, and minimizing manual errors. As well as integrating with other tools and monitoring the health of their Salesforce system, Copado assists teams in automating change management.

Efficiency 69

Efficiency Out-Tasking Automation Software 69

comeMakeit

FEBRUARY 20, 2023

Think of a famous shopping mall that you love to visit now and then. Recently you realized that it has become a thoroughfare i.e., there are no checks, and anyone or everyone can get into it without any security check. Suddenly there is an attack and now everyone inside the mall is at risk whether it is a seller or a buyer or just a person who has come to enjoy it.

Government 52

Government Software Regulations Engineering 52

Perficient Digital Transformation

FEBRUARY 20, 2023

Journey towards enlightening minds at Perficient-Chennai GDC: Little did the Shatabdi express (Bangalore to Chennai) know about its contribution towards adding festivity & knowledge to minds at the Chennai GDC of Perficient India, by having two great minds of our organization travel on it. Yes, we are speaking of Santhosh Nair , VP Perficient inc.

Retail 69

Retail Finance Collaborations Management 69

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Invedus

FEBRUARY 20, 2023

It might be difficult to decide whether to employ Virtual CFO services or hire an in-house CFO when making important choices, like hiring a CFO for a business. Before making a final selection, many factors are taken into consideration, including the operational area, size, and organizational requirements. Aligning your business requirements will enable you to make better decisions for your company.

Finance 52

Finance Service Right-Sizing Accounting 52

Perficient Digital Transformation

FEBRUARY 20, 2023

In this article, we’re going to explore how to deploy an AWS serverless infrastructure capable of storing and releasing data through typical actions (transcription, call recording, sending SMS through messaging services, etc.) taken in Twilio. Twilio’s Role in AWS Twilio, in a nutshell, provides a solution for contact centers that need to leverage caller information to make informed business decisions based on the insight collected from that data.

Accounting 64

Accounting Right-Sizing Service Out-Tasking 64

Everest Group

FEBRUARY 20, 2023

LIVE WEBINAR What to Expect from the Metaverse in 2023: Moving Beyond Hype February 21, 2023 | 10 a.m. IST | 12:30 p.m. SGT | 1:30 p.m. JST | 2 p.m. ACT The metaverse is still taking shape and shows the potential to significantly impact the interaction between physical and virtual worlds and business models. But when should businesses start investing, and what opportunities and value should business leaders look for?

Finance 52

Finance Sourcing Engineering Marketing 52

Perficient Digital Transformation

FEBRUARY 20, 2023

Salesforce is one of the most widely-used Enterprise business platforms for Sales, Marketing, Customer Engagement, and Client Relations. Across industries, businesses rely heavily on Salesforce products & solutions to get their customer engagement right, which impacts their top-line growth. Perficient’s Salesforce Managed Services Having a Salesforce Managed Services Partner will help address the intrinsic challenges that organizations face with Salesforce implementations & mainten

Managed Services 64

Managed Services Management Service Healthcare 64

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Magellan Solutions

FEBRUARY 20, 2023

Negotiations are typically necessary before coming to a business deal. Each party typically makes some compromises during a contract negotiation to obtain what it truly wants. When negotiating a contract, it’s important to remember that both parties want to come away with a good result. By reaching an agreement, both sides can benefit from the relationship and avoid any conflict in the future.

Outsourcing 52

Outsourcing Flexibility Research Government 52

Perficient Digital Transformation

FEBRUARY 20, 2023

Drupal 10 was launched on December 14, 2022. For countless reasons, Drupal 10 enjoyed immense hype even before its release. It was anticipated that Drupal 10 will have a number of new functionalities. The addition of third-party dependencies, the installation of an automated update system, the substitution of jQuery usage with standard JavaScript, and the eradication of deprecated code was predicted in this latest version of Drupal.

Automation 64

Automation Design 64

CDS

FEBRUARY 20, 2023

For week 2, we thought we’d get a little more specific and ask questions about a specific data center vendor. In this case, we probed ChatGPT’s thoughts on the networking powerhouse Cisco. The remaining text comes directly from ChatGPT. Does Cisco offer good support on older switches and routers? Cisco is known for offering high-quality support for its products, including older switches and routers.

Manufacturing 52

Manufacturing Customer Support Software Service 52

The Hackett Group

FEBRUARY 20, 2023

The IAOP for recognizing The Hackett Group on its 2023 Global Outsourcing 100 list. The post IAOP, “Global Outsourcing 100,” appeared first on The Hackett Group.

Global Outsourcing 52

Global Outsourcing Outsourcing 52

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting

Perillion

FEBRUARY 20, 2023

Did you know that 95% of companies plan to use EHS software to manage ESG data collection and reporting in 2023?

Software 52

Software Management 52

Perficient Digital Transformation

FEBRUARY 20, 2023

In the first blog of this series ( here ), I laid the foundation of why I chose this POC and my investigation into potential tools such as MiniKube and Kind , and why these did not work for me. I eventually settled on AKS Edge Essentials from Microsoft. Now I will take a slightly deeper dive into how I put things together. The Solution Putting things together, was relatively straight forward. sort of AKS creates the infrastructure such as Clusters and the Linux and Windows Nodes Use the existin

Service 92

Service Software 92

Raya Contact Center

FEBRUARY 20, 2023

Children’s Cancer Hospital Egypt 57357 has received a voluntary donation from Raya Customer Experience (RCX), a division of Raya Holding for Financial Investments, to help the hospital in its financial difficulty brought on by a lack of financing and rising treatment and supply costs. The sum pledged was intended to help with the expense of the treatment for children with cancer, which included medical exams, prescription drugs, surgeries, chemotherapy, radiation, rehabilitation programs,

Service 76

Service Finance 76