The Global Small Business Blog

SEPTEMBER 9, 2021

©iStock/mj0007 SBA announced that World Trade Center Utah (WTC Utah) will receive a State Trade Expansion Program (STEP) Grant of $1,050,000 on behalf of the State of Utah. Utah’s export growth rate has been the highest in the nation for the past two years. Eighty-five percent of Utah’s exporters are small businesses, and international sales add $5 billion across the state in additional revenue for these small business exporters.

Sales 164

Sales Design 164

Sourcing Captain

SEPTEMBER 9, 2021

Project management can be defined as the discipline of applying principles and processes to initiate, plan, manage and execute the way that new initiatives are implemented within an organization. In this context, procurement project management involves planning, implementing and controlling a procurement project. Project management becomes particularly important when the volume involved are large, there is new product development involved or there are multiple suppliers to be engaged and managed

Management 130

Management Sourcing Research Managed Services 130

McKinsey and Company

SEPTEMBER 9, 2021

The CFO of Dow shares his experience of leading one of the most complex mergers and spinouts in history. Strategy & Corporate Finance Insights Strategy Corporate Finance Mergers & acquisitions Post merger management

Finance 104

Finance Management 104

Auxis

SEPTEMBER 9, 2021

In contrast to other traditional IT solutions, Robotic Process Automation (RPA) allows organizations to automate at a fraction of the cost and time previously encountered. RPA is non-intrusive in nature as it leverages your existing infrastructure without disrupting underlying systems, which would typically be much more difficult and expensive to replace.

Robotics Process Automation 98

Robotics Process Automation Automation 98

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Avasant

SEPTEMBER 9, 2021

Avasant Computer Economics featured in CyprusMail – Worldwide IT Spend moves to the ‘next normal’ — Analyst. The post Avasant Computer Economics featured in CyprusMail – Worldwide IT Spend moves to the ‘next normal’ — Analyst appeared first on Avasant.

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Amzur

SEPTEMBER 9, 2021

Reading Time: 9 minutes. Is digital transformation overhyped across industries? . Take a look at the recent Google Trends report here. . If you observe this closely, there is a steep growing trend of digital transformation for the last 5 years in the USA. . Business owners or C-level executives are actively searching for. “What is a digital transformation and its benefits?”.

Robotics Process Automation 94

Robotics Process Automation Right-Sizing Retail Automation 94

V-Soft Consulting

SEPTEMBER 9, 2021

A ServiceNow portal is a mobile-friendly and user-friendly portal framework that offers a self-service experience to employees across any organization. Integrating the ServiceNow portal into a system can be challenging if you don't have the right resources. V-Soft Digital recently worked with a university to complete a successful ServiceNow implementation after their efforts stalled.

Service 96

Service 96

Transperfect

SEPTEMBER 9, 2021

At its core, the manufacturing industry relies on technology to function—especially in the twenty-first century. With the dawn and rise of Industry 4.0 , manufacturing is seeing new technologies being integrated into workflows that enable quicker production, cost savings, and overall efficiencies. We’ve outlined some of those key technology trends within the manufacturing industry below for you to explore yourself.

Manufacturing 94

Manufacturing Inventory Management Efficiency Collaborations 94

McKinsey and Company

SEPTEMBER 9, 2021

COVID-19’s economic impact makes cost management critical for banks. Three actions pave the way to lower expenses while maintaining customer satisfaction.

Banking 80

Banking Management Service 80

TTEC

SEPTEMBER 9, 2021

Image: Type: Podcast Episodes Podcast Embed Code: The CX POD - Europe · Episode #14 "The Next Normal - Part 1: Building Back Better Customer Relationships" HTML Override Type: Content Enable Social: Tags: Customer Experience Analytics Customer Experience Strategy Topics: CX Innovation TTEC has arranged two forthcoming in-person events in partnership with our friends at Intelligent Sourcing magazine, with this latest podcast providing a sneak preview of what to expect in part 1.

Analytics 52

Analytics Engineering Customer Service Sourcing 52

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Ivemsa

SEPTEMBER 9, 2021

U.S. manufacturers have benefited from Mexico manufacturing for decades as a way to reduce costs. However, this operational strategy has now become an increasingly popular alternative to offshoring to China due to significant changes to trade policies and global infrastructure. In 2020, both the challenges brought forth by the COVID-19 pandemic and the enforcement of the United States-Mexico-Canada Agreement (USMCA) caused many U.S. manufacturers to switch their strategies and relocate their for

Nearshoring 52

Nearshoring Manufacturing Offshoring Reduced Costs 52

Affirma

SEPTEMBER 9, 2021

Your landing page design is a top priority if you want to convert your customers quickly and keep them for the long haul. There are a few different elements to help you create this captivating landing page. The goal of this landing page is to entice customers to convert from the landing page alone and that means we’ve got to make a great one with lots of detail, but not in an overwhelming way.

Design 52

Design Marketing Service 52

Ivemsa

SEPTEMBER 9, 2021

Intellectual property (IP) protection is a concern for any foreign manufacturer. With laws and trade regulations differing from country to country, it’s important to understand that what may protect you in the U.S. may not hold the same weight elsewhere. In fact, concerns regarding China’s failure to protect and enforce IP rights have been one of the key issues between the U.S and China for years.

Manufacturing 52

Manufacturing Pharmaceuticals Regulations Administrative 52

Hyland

SEPTEMBER 9, 2021

... The post Mitigating disaster: How the cloud ensures clear days ahead <span style='display: block;font-size: 55em;line-height: 1.3em;font-weight: 100;;'>Real-world examples of business continuity resilience</span> appeared first on The Hyland Blog.

Risk Management 52

Risk Management Risk Management Cybersecurity Management 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Ivemsa

SEPTEMBER 9, 2021

U.S. companies are constantly considering key strategies that’ll shape the future of their operations in the most accessible and profitable way possible. This reevaluation is necessary because if there’s one thing the manufacturing industry can count on, it’s change. However, for those considering manufacturing in Mexico as a possibility, there are several unquestionable, straightforward benefits that can help move a decision forward.

Manufacturing 52

Manufacturing Labor Costs Regulations Administrative 52

Magellan Solutions

SEPTEMBER 9, 2021

How much does an outsourced technical support cost ? The cost of tech support depends on how long the repair or support takes because many pros charge per hour. But the usual would average around $70-80 per hour. . New computer parts, cables, or software will basically affect your costs. But there are other factors such as the complexity of the challenge you’re facing, whether the tech suppor t happens remotely or requires an onsite visit.

Outsourcing 52

Outsourcing Software Service Call Center 52

SPD Load

SEPTEMBER 9, 2021

Today, your website is your online salesman making sure your business is going along fine. Just like a physical salesman needs to.

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Perillion

SEPTEMBER 9, 2021

Did you miss August’s top EHS stories?

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Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Balbelforce

SEPTEMBER 9, 2021

Running a contact center often feels like a balancing act. You have to juggle great (and speedy!) service while ensuring agents aren’t overworked. Misjudge this and you’ll end up with: unhappy agents and customers, or a labor bill that is larger than necessary. Either situation will harm your business! Getting this balance right isn’t easy. But measuring call occupancy can keep you on the right track. .

Call Center 98

Call Center Out-Tasking Data Entry Outsourcing 98

Sourcing Captain

SEPTEMBER 9, 2021

Like any other business function, procurement has to deliver value. When it comes to procurement or sourcing, it is important for any organization to plan and execute effectively, engage with all stakeholders and ensure that the chosen suppliers provide value to the company. Due to these reasons, project management is a crucial part of sourcing. The bigger the size and more complex the nature of your sourcing project, the more you need a professional project manager.

Sourcing 130

Sourcing Management Right-Sizing Finance 130

Globalization Partners

SEPTEMBER 9, 2021

And why you should build your growth aspirations around it. Defining global identity, philosophy, and principles is a key first step toward international growth – and compliance should be a major component. Compliance leads to resilience, and aids scalability. Companies that build their business on a frail compliance structure stall their growth aspirations.

Collaborations 98

Collaborations Accounting Marketing Regulations 98

Magellan Solutions

SEPTEMBER 9, 2021

SMEs can take advantage of an omnichannel contact center through this helpful guide. A transformative omnichannel contact center helped various organizations to solve the broken record syndrome. This is a phenomenon where a customer has to repeat their complaints or pain points whenever they change their channels when reaching your business. . Often, people assume that multichannel customer support and omnichannel contact center are the same thing.

Call Center 52

Call Center BPO Customer Service Right-Sizing 52

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting

Intelligent Management Inc.

SEPTEMBER 9, 2021

“What’s the one thing you’d change about the world of work?” This is the question that we at Intelligent Management were invited by LinkedIn to answer by writing a post. For us, transforming the world of work is THE challenge that companies face today and we have dedicated the last decade to finding a viable and practical answer. A couple of years ago, we quoted in a post the Chief Human Resources Officer of Unilever, Leena Nair, who talked about “an increasingly borderless workforce

Human Resources 57

Human Resources Software Design Collaborations 57

WebCreek

SEPTEMBER 9, 2021

Do you feel like there are so many prototyping tools on the market today that choosing the best one for your specific needs is a hassle? Are you often confused about which is the best option? If this describes you, then look no further than this list we have compiled. Before we get into the best prototyping tools, however, let us look at what they are.

Design 98

Design Collaborations Out-Tasking Nearshoring 98

WebCreek

SEPTEMBER 9, 2021

Rate this post. Do you feel like there are so many prototyping tools on the market today that choosing the best one for your specific needs is a hassle? Are you often confused about which is the best option? If this describes you, then look no further than this list we have compiled. Before we get into the best prototyping tools, however, let us look at what they are.

Design 52

Design Collaborations Out-Tasking Nearshoring 52