Thu.Sep 08, 2022

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Wage Growth Is Rising for Global Small Businesses

The Global Small Business Blog

©iStock/DavidLeshem Some say that wage growth tends to be a compelling sign that inflation is rising. The pace of wage increases at small businesses in the U.S. continues to escalate, as August saw average hourly earnings growth hit 5.18 percent, compared with 5.03 percent in July 2022, according to the latest Paychex & IHS Markit Small Business Employment Watch report.

Marketing 177
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The B2B Content Guide: Tech Buyers Need Relevant Vendor Content Pre- And Post-Sales

Forrester Digital Transformation

Keeping up with buyer needs and content creation has been increasingly challenging for many marketers and sales organizations. Our research tells us that creating B2B content to serve changing tech buyers throughout their purchase journeys is a top challenge for marketers.[1] This challenge also impacts sales teams that struggle to connect offerings to buyer needs […].

Sales 130
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5 Money-Saving Tips For IT Help Desk Services

31 West

Beware of little expenses; a small leak will sink a whole ship. – Benjamin Franklin. Now imagine your company as a ship and the IT help desk services as the engine room that propels the ship. Will you be able to notice a minuscule leak in the engine room until it sinks at least half of the whole ship called your company? The answer is an unfortunate “no!

Service 130
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Emerging Technology: Sustainability’s Friend Or Foe?

Forrester Digital Transformation

Business and technology leaders are increasingly concerned with reducing their firms’ impact on this planet’s finite resources. Rising energy prices here in Europe help make a sometimes-abstract topic real, local, and immediate. While technologies such as automation, blockchain, and the internet of things feature in many sustainability initiatives, they also bring their own environmental impact. […].

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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7 Essential Support Metrics And KPIs For MSPs To Track

31 West

Customer satisfaction is always vital for business success, and organizations need to track essential metrics to operate their assets effectively. So it is crucial to find out the most useful metrics and KPIs for MSPs to track. Evaluating the Managed service provider is a worthwhile solution to combine your business condition with the outsourced services.

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Forr The Planet: Sustainability Interview Series — Amazon Web Services

Forrester Digital Transformation

Photo copyright Abhinav Sunil Measuring cloud sustainability is increasingly a priority for customers. Optimizing cloud strategies can be an important enabler of overall carbon footprint reduction strategies of organizations across industries. I spoke with Christopher Wellise, Director of Sustainability and Carbon at AWS on the primary carbon reduction levers from being on the public cloud […].

Service 130

More Trending

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There’s No Place Like Home: CVS And Walgreens Zero In On The Home Care Imperative

Forrester Digital Transformation

A move to home care beckons retail to push the throttle on health equity and value-based care. But first, retail will need to win patient loyalty and trust. .

Retail 130
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3 Tips to Scale Your Remote Team

Globalization Partners

After reaching a stage of financial maturity, the next logical step for growing companies is scaling. Scaling a business means setting the stage for company growth without wasting substantial resources. If costs need to increase, they should do so incrementally. For example, say your company gained USD 50,000 in new revenue but had to hire a new employee with a USD 50,000 salary to achieve this — that is not scaling.

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How to build geopolitical resilience amid a fragmenting global order

McKinsey and Company

Organizations need to strategically invest in capabilities, people, processes, structures, and technology to navigate the risks arising from an evolving and fraught geopolitical landscape.

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Why Restaurants Need Virtual Customer Service to Drive New Business

Working Solutions Outsourcing

Technology – and worldwide health crises – are changing the way restaurants do business. The pandemic forced restaurants to rethink how they operate. Thanks to innovative tech tools, restauranters quickly pivoted and adopted new methodologies to continue to serve customers. With the success of that modernization, it’s time to look at the next big thing […].

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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5 reasons why CX is now the biggest differentiator in eCommerce

Simplr

When was the last time you felt truly “wowed” by your experience with an ecommerce brand? Some surveys say this isn’t as common as we might think. A study by Contentsquare found that just 15% of online shoppers are happy with their experience. Moreover, almost a third of respondents said they associate ecommerce with negative emotions, including boredom, frustration, and anxiety.

Sales 98
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How semiconductor makers can turn a talent challenge into a competitive advantage

McKinsey and Company

Semiconductor companies are on the cusp of a decade of opportunity, but success will be predicated on the ability to attract and retain the best and brightest.

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Downside of Power BI

Perficient Digital Transformation

Power BI is an interactive tool for business intelligence and data visualization. This is the platform that provides nontechnical business users with tools for aggregating, analyzing, visualizing and sharing data. Power BI is a fantastic tool for analyzing data and uncovering key insights. Nevertheless, we know grass is not greener on the other side so it’s time to throw some light on the downside of Power BI.

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Customer Experience Management (CXM) in APAC – Service Provider Landscape with PEAK Matrix® Assessment 2022

Everest Group

Top Customer Experience Management (CXM) Service Providers in APAC The APAC Customer Experience Management (CXM) market remained strongly resilient after the pandemic in 2021. Digitization and digital transactions increased in developing countries, such as India, China, Malaysia, and Indonesia. Buyer demographics in APAC are skewed toward small and midsize enterprises, which require a combination of digital tools, such as advanced analytics, intelligent automation, conversational AI, omnichanne

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The next generation of digital consumers

Perficient Digital Transformation

Rock n roll vs big band, grunge vs pop – these music styles divided generations. Perhaps an even greater generational divide has grown around technology. Technology has been called The Great Equalizer, but while technology is available to anyone, it clearly shows the divide between generations. Baby Boomers (born 1946 – 1964), Generation X (b. 1965 -1980), and most Millennials (b. 1980 – 1996) remember life without personal computers and cellphones.

Jobbing 64
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Using Internet of Things for Oil and Gas Quality Assurance

WebCreek

Rate this post Businesses within the oil and gas industry are constantly looking for new ways to improve production, capacity, and effectiveness. With the introduction of various mobile and smart devices capable of making traditional and strenuous tasks much more accessible and efficient, companies began implementing the Internet of Things (IoT) in their daily operations.

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How to Implement IT Process Automation

Automation Anywhere

Forty percent of large enterprises will adopt AI-augmented automation by 2023, driving productivity in IT departments and improving scalability. By implementing IT process automation , enterprises can reduce costs and improve efficiency by letting their digital workforce handle routine tasks and improve communication. Knowing which tasks you should automate is the first step in determining the best tools for the job to get the most value out of your automation efforts.

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Using Internet of Things for Oil and Gas Quality Assurance

WebCreek

Rate this post. Businesses within the oil and gas industry are constantly looking for new ways to improve production, capacity, and effectiveness. With the introduction of various mobile and smart devices capable of making traditional and strenuous tasks much more accessible and efficient, companies began implementing the Internet of Things (IoT) in their daily operations.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Global Services Market Update: Emerging Location Opportunities to Combat Economic Slowdown | Webinar

Everest Group

LIVE WEBINAR. Global Services Market Update: Emerging Location Opportunities to Combat Economic Slowdown. September 8, 2022 |. 9 am CDT | 10 am EDT | 3 pm BST | 7:30 pm IST. Explore the 2022 global sourcing market, looking at key developments and overall growth trends for the service provider and GBS markets. Additionally, we will look at the changes in location strategies adopted by service providers globally and the emerging trends in these locations.

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UiPath Automation Hub: Accelerate Your RPA Journey at Scale

Auxis

Demand for automation has accelerated at a break-neck pace in 2022 – and it’s on track to move even faster. UiPath’s Automation Hub platform ensures your organization won’t get left behind, speeding and optimizing your automation journey with effective and efficient planning aligned with the mission and vision of your company.

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Supplier Performance Management: How and What To Measure

Planergy Software

Clients and results. More Customers. We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with PLANERGY. Cristian Maradiaga. King Ocean. Book a Live Demo. Download a free copy of "Preparing Your AP Department For The Future", to learn: How to transition from paper and excel to eInvoicing.

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Velocity Global Expands Operations in South Africa

Velocity Global

DENVER, September 8, 2022 —. Company solutions help global businesses hire regionally. Velocity Global , the leading provider of global talent solutions, today announced its expanded operations in South Africa to meet the rising demand for enterprise growth in the region. With its leading-edge Global Work Platform and the ability to provide human resources solutions worldwide, companies can hire employees faster and reach diverse customers and emerging markets more effectively.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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How Insurers Can Retain Skilled IT Talent with Workload Automation and Orchestration | In the News

Everest Group

Insurance companies faced a growing labor shortage before the pandemic, but now the challenge of hiring and retaining skilled workers is even more significant. Filling these roles is increasingly difficult. According to Everest Group, nearly a quarter of the tech role vacancies in insurance went unfilled in 2021. Adding fuel to the fire, recent data shows younger generations are less attracted to the insurance industry.

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Giving Back: The ASW Family’s 50 Random Acts of Kindness

AS White Global

No matter how big or how small, one kind act from every person can go a long way to help others in need. In the spirit of sharing with the less fortunate, AS White Global CEO Joe Fussel , announced the launch of The ASW Family’s 50 Random Acts of Kindness across our teams in Vietnam, Malaysia, and the Philippines. It’s our way of giving back to the communities we live in.

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Growth of Metaverse Increases Trust and Safety (T&S) Risks to Enterprises, Users | Press Release

Everest Group

Mitigating threats to user security, increased abuse, proliferation of objectionable content and financial fraud represents big opportunity for third-party T&S services market in the coming years. DALLAS, September 08, 2022 — As enterprises apply their best creative and strategic thinking to how to take advantage of the metaverse, they should also address the heightened risks the metaverse will pose to employees, customers and corporate assets, according to Everest Group.

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ASW Global Employee Referral Program: Recruiting the Best from the Best

AS White Global

If you want the best, ask from the best! AS White Global’s Employee Referral Program continues to be a resounding success! Thanks to recommendations from you – our ASW Family – we’ve been attracting more and more people to join our growing teams for our increasing client partnerships. Your referrals have given us more opportunities to attract high-quality talent.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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Things To Tell Your Designer Before Starting a Project

SPD Load

So you have found a web designer with an amazing portfolio who communicates well and has impressive industry knowledge. However, even the.

Design 52
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ASW Global Launches “The Biggest Loser: Teams Challenge!”

AS White Global

In previous years, AS White Global has launched The Biggest Loser challenges for individual participants in line with our key values on Personal Development and Continuous Improvement. This year, it comes with a twist! To also align with our key value of Teamwork, we are introducing “ The Biggest Loser: Teams Challenge! ” The competition will run for 12 weeks, from September to the end of November 2022.

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Chatbot - The Revolution of Customer Service.

Go4Customer

In the current digital era, customer service standards are changing so quickly that it can be challenging for firms to remain competitive. Over the past several years, the volume of messages and customer inquiries has significantly increased due to the advent of new channels like live chat, messaging services, and social networks. Today's consumers prefer omnichannel service, 24/7 availability, and rapid reaction times when asked.

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The Sephora Case Shows That Organizations Need A Modern Framework For Trusted Data Sharing

Forrester Digital Transformation

Last week, the beauty retailer Sephora made the headlines in the news. Not because of a new product launch or some extraordinary TikTok campaign, but because it became the first company that the California’s Attorney General publicly fined for allegedly violating the requirements of the California Consumer Privacy Act (CCPA). According to the case, Sephora […].

Retail 26
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.