Forrester Digital Transformation
NOVEMBER 10, 2021
After months of negotiations in Congress, The Infrastructure Investment and Jobs Act is about to become law. This new law will address specifics such as climate change, sustainability, and cybersecurity that all have specific requirements which in turn will drive your policy and regulation in the future. If you do business with the US federal […].
The Global Small Business Blog
NOVEMBER 10, 2021
©iStock/wwwebmeister How do you think through and deliver a meaningful feedback message when the stakes are high or the message is hard? The first thing you can do to improve the feedback you give is simply to prepare for the conversation. Ideally, preparation does two things: It helps you not respond in a reflexive or reactive way. It helps you focus the content of your message on behavior.
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Forrester Digital Transformation
NOVEMBER 10, 2021
Blockbuster IPOs will light up the headlines in the coming year, while digital wallets and QR codes trigger a “back to the future” moment for consumers. Explore what's ahead for the payments industry.
McKinsey and Company
NOVEMBER 10, 2021
Although corporate America has stepped up its public support of LGBTQ+ rights, it still has a long road ahead to foster a truly inclusive environment for transgender employees.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Forrester Digital Transformation
NOVEMBER 10, 2021
Customers seem to contradict themselves when they say that they don’t intend to stay with a brand but will buy more from and/or recommend the brand. This blog post discusses what's behind this customer loyalty pattern and how should brands respond.
Perficient Digital Transformation
NOVEMBER 10, 2021
At Perficient, you get to work with so many talented and passionate colleagues. You also get the chance to share your passions through various committees and employee resource groups across the company. Earlier this week I got to sit down with Sarah Shapiro , a regional marketing manager out of the St. Louis office, to discuss being green. Sarah is a member of our St.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
comeMakeit
NOVEMBER 10, 2021
One Monday morning, when the software world is still struggling to wake up, a nerdy developer with a decade long successful career in a product development company shot an impromptu resignation mail to her HR expressing her wish to be relieved from her responsibilities ‘asap’. The reason she said – “she’s bored.” The HR Manager wondered if that is the actual complete reason, or is there more to it?
Forrester Digital Transformation
NOVEMBER 10, 2021
Forward-thinking financial services firms that foster digital equity and inclusive finance through innovation to drive sustainable growth will gain a competitive advantage and grow faster.
McKinsey and Company
NOVEMBER 10, 2021
COVID-19 led many healthcare systems in lower- and middle-income countries to adapt digital-healthcare platforms.
OpenAccess BPO
NOVEMBER 10, 2021
NEW YORK CITY, USA, November 10, 2021—Over 30,000 runners participated in the 42-kilometer TCS NYC Marathon on November 7. Among the marathoners is Open Access BPO employee Alessio Urbani who represented the multilingual call center in the prestigious race. Since 2016, Open Access BPO has been a major sponsor of Ryan’s Run, a charity campaign […].
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
NoonDalton
NOVEMBER 10, 2021
Creating Workplace Transparency to Improve ROI. When a company becomes more transparent with its employees, they become more effective in multiple areas: employee engagement is higher, corporate culture is stronger, and the openness generates a sense of comfort among staff, allowing them to communicate freely. In addition to making employees feel valued, creating workplace transparency fosters innovation.
Automation Anywhere
NOVEMBER 10, 2021
The introduction of low-code technology has made it easier and faster for people, even business users, to create intelligent automation software bots to handle processes. But before you run out and create bots, I’ll say the same thing here that I’ve said to anyone who’s asked me about bot development: Stop and look around. First, do an assessment. Is the process you’re considering a very complex and long one, full of business rules?
McKinsey and Company
NOVEMBER 10, 2021
Achieving peer-level economic performance could generate billions in value for the agriculture industry.
Perficient Digital Transformation
NOVEMBER 10, 2021
Throughout this past year, leading industry analyst firms have included Perficient in reports spanning a variety of topics and technologies. We believe these reports showcase how Perficient comes to the table with innovative and strategic thinking around the most timely topics. Following are some of the most recent reports where Perficient healthcare has been recognized: Navigate Your North Star Strategy in Healthcare.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Mattsen Kumar
NOVEMBER 10, 2021
What Is Customer Experience in Banking? As its name suggests, client experience in financial alludes to a client’s aggregate encounter connecting with different touchpoints, including internet banking frameworks, messages, call focuses, web-based promoting, eye-to-eye cooperation, and surprisingly online media. Banking Customer Experience Top Trends to Note.
Perficient Digital Transformation
NOVEMBER 10, 2021
Continuing in-office traditions while working remote is an excellent way to reconnect colleagues and build upon your company culture. Although our holiday festivities are virtual for now, that doesn’t mean they are stopping. Over the past few weeks, Perficient employees participated in a variety of Halloween events ranging from sharing spooky stories, pumpkin painting, and yes – costume contests!
Hyland
NOVEMBER 10, 2021
... The post ‘Relentless’ drive separates Xander Schauffele from the competition <span style='display: block;font-size: 55em;line-height: 1.3em;font-weight: 100;;'>Golf Magazine highlights Hyland brand ambassador’s strong work as a teammate, client, competitor and family man</span> appeared first on The Hyland Blog.
Perficient Digital Transformation
NOVEMBER 10, 2021
I recently was able to start using one of the new Linux (.NET5.0/CMS12) DXP instances to do some testing/development in, and I came across an interesting error that threw me for a loop. I, for one, am not very versed in.NET Core, so this is all very new to me, so needless to say, when I FINALLY get to the point of being able to deploy code into DXP, have it successfully upload, and then ultimately fail to publish, it was very frustrating.
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Balbelforce
NOVEMBER 10, 2021
Modern contact center software has many benefits. Cloud-based tools let you access data anywhere (enabling virtual contact center ), integrate your systems with other tools, and set up automation. But many businesses still haven’t made the jump to these systems. Instead, they’re using legacy tools. This software typically performs the role it was bought for.
Premier BPO
NOVEMBER 10, 2021
Contactless CX during pandemic restrictions gave a newfound meaning to the cx journey ; everything today has to be personalized to the customer’s taste. Competitive customer experience design today requires constant adaptability for consumerism and seamless service, all put together with increased engagement. Any organization with the realization of why customer experience matters , will know how to apply it as a strategic differentiator , digitally transforming to not only survive but thrive in
Planergy Software
NOVEMBER 10, 2021
Purchase Price Allocation (PPA): Definition and Examples. Purchase Price Allocation, or PPA, is used in acquisition accounting. It’s the process of assigning a fair value to all the assets and liabilities associated with an acquired company, also known as the target. It takes place after a deal has closed. If, for instance, if Company A were to purchase Company 1, then PPA would assign a fair value to all of Company 1’s assets and liabilities since in this example, it is the target or acquired
Everest Group
NOVEMBER 10, 2021
Everest Group’s Abhishek Mundra will join Confidential Computing Consortium’s Jesse Schrater to discuss findings from Everest Group’s recent research revealing the rapid growth of the confidential computing market. Key findings from the research include: How the confidential computing market is expected to grow at a CAGR of 90%-95% in the most aggressive scenario and 40%-45% even in the most conservative scenario till 2026.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Balbelforce
NOVEMBER 10, 2021
A key performance indicator is a measurement that indicates how well a business is reaching important objectives. Incorporating smart KPIs into everyday interactions should increase customer satisfaction and, in a broad sense, a company’s bottom line. For inbound contact centers those KPIs usually relate to how quickly and how effectively customer needs are met.
UnaTerra
NOVEMBER 10, 2021
Video synopsis Recorded on 18th May 2021. (UnaTerra regularly hosts. Read more. The post Things to consider when hiring overseas appeared first on UnaTerra.
The Hackett Group
NOVEMBER 10, 2021
According to The Hackett Group’s research, accelerated innovation, including technology, and a shift to digital delivery channels, will be the most common and enduring post-pandemic characteristics of business…. Share. Tweet. Share. The post Finance Transformation Magazine (UK), “Hire for Attitude, Train for Success,” first appeared on The Hackett Group.
Everest Group
NOVEMBER 10, 2021
Device-as-a-Service. LEARN MORE ABOUT OUR PRICING SERVICES.
Advertiser: G-P
The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.
Globalization Partners
NOVEMBER 10, 2021
Global expansion is a significant step in a company’s journey. Many companies around the world look to India as a destination for international growth, but companies in India may also find advantageous business conditions, partnerships, recruitment opportunities, and consumer markets by growing outside of India. India-based companies in Europe are making a notable impact on the global stage.
Everest Group
NOVEMBER 10, 2021
Collections-of-the-Future. VIEW THE FULL REPORT.
Zinnov
NOVEMBER 10, 2021
by Nikhil Bagde, Principal, Zinnov; Raunak Tripathi, Consultant, Zinnov. COVID-19 has had a profound impact on our collective futures. It forced the world to adapt to a “futuristic way of working” faster than anybody could have anticipated. Today, enterprises are adopting the decentralized way of working by expanding in various geographic locations to leverage the unique talent and cost advantages offered by each country.
Everest Group
NOVEMBER 10, 2021
Trust & Safety. VIEW THE FULL REPORT.
Advertiser: ZoomInfo
One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.
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