Forrester Digital Transformation
APRIL 28, 2023
Both companies featured AI heavily in their Q1 2023 earnings calls. Before Alphabet’s call began streaming on YouTube, attendees were shown a video about Bard, Google’s AI chatbot. During the call, “AI” was mentioned 51 times. During Microsoft’s, it was mentioned 34 times.
McKinsey and Company
APRIL 28, 2023
Executives’ enthusiasm for the economy rose—and then came back to earth. Meanwhile, concerns about financial-market volatility as a risk to growth have increased.
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Forrester Digital Transformation
APRIL 28, 2023
Brands are now putting more of a focus on prioritizing priorities than before: the continual threat of a recession, post-Pandemic volatility with businesses, and what Meta is calling the “Year of Efficiency” across not just how the company is organized, but how they think of their business including the products and projects that comprise it.
Perficient Digital Transformation
APRIL 28, 2023
Listen up, content strategists! Want to learn about the latest digital transformation trends? Tune in to the new episode of What If? So What? as Jim and Kim answer submitted listener questions. You don’t want to miss it! We’d love to get your feedback on a “white noise” word or topic you’d like for us to cover. Send your suggestions to podcast@perficient.com.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Forrester Digital Transformation
APRIL 28, 2023
Hannover Messe 2023 was bigger than last year, with lots of ChatGPT and metaverse, but also a welcome dose of pragmatism.
McKinsey and Company
APRIL 28, 2023
With inflationary pressures and a tight labor market, our latest Consumer Pulse Survey shows that shoppers across America are sometimes feeling and acting in contradictory ways.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
McKinsey and Company
APRIL 28, 2023
Companies in the Middle East are facing the headwinds of the global crisis—but out of crisis comes opportunity. Three McKinsey leaders tell us how companies can grow in this environment.
Perficient Digital Transformation
APRIL 28, 2023
There have been a lot of changes in the Sitecore space and navigating them alone can become daunting. Evaluating your current investment and understanding what is available are areas that a partner can help support. You will hear many buzzwords that are trending in the industry such as headless, composable, and cloud. It can take time understanding what each of these are and how they can play a role in your tech stack.
Premier BPO
APRIL 28, 2023
Session on Best Practices by Premier BPO: Hear from our outsourcing expert, Premier BPO COO, Dave Shapiro on the Best Practices of Offshore Outsourcing. Learn how CX has evolved over the decades to elevate customer experience and how you can streamline your operations for omnichannel when outsourcing. Don’t miss a chance to meet our leadership in person.
Perficient Digital Transformation
APRIL 28, 2023
Informatica World takes place May 8-11 at the Venetian Resort Las Vegas and we can’t wait to meet you there! Perficient is a proud sponsor of Informatica’s largest event, which brings together customers and partners from across the globe. Perficient is a global digital consultancy, an Informatica Platinum Enterprise Partner, and the 2022 Cloud Modernization Channel Partner of the Year.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Global Expansion
APRIL 28, 2023
India’s fast-growing economy is now the sixth largest in the world. With a workforce of over 507 million, foreign employers have no problem finding eligible candidates in India to build out their remote teams. There are many booming industries in the country, including pharmaceuticals, fast-moving consumer goods (FMCG), financial services, and chemicals.
McKinsey and Company
APRIL 28, 2023
A recent McKinsey survey reveals that younger drivers in Europe have distinct mobility preferences.
Everest Group
APRIL 28, 2023
Teleperformance, a global leader in the customer experience management industry, has announced its proposal to acquire Majorel, another titan in the industry. This move is set to reinforce Teleperformance’s position as a dominant force in the market and expand its reach even further. With both companies known for their excellence in customer experience management (CXM), this acquisition promises to deliver an even greater level of innovation to clients worldwide.
McKinsey and Company
APRIL 28, 2023
Retail sales, dining out, tourism, and property purchases have seen a healthy recovery in the first quarter of the year.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Go4Customer
APRIL 28, 2023
Have you ever experienced the frustration of being put on hold as soon as you call a support line, without being able to speak to a service representative? It's a common issue and often leads to customers hanging up before getting the help they need. This is what call centers refer to as "abandoned calls," and while it's impossible to eliminate them, service teams can work to reduce their frequency and improve customer satisfact.
Velocity Global
APRIL 28, 2023
International companies reap a wide range of benefits by expanding globally, such as accessing new revenue streams and a broader talent pool. However, conducting business across borders has several logistical challenges and compliance risks. Companies must administer global payroll, benefits, and ongoing HR support for their distributed workforce while complying with employment and tax laws across multiple regions.
Perficient Digital Transformation
APRIL 28, 2023
B2B commerce websites are notably complex, so we are committed to leveraging world-class talent wherever it exists, even if their day ends when mine begins. “Good morning, good evening.” This is how many days start here at Perficient. During this call, technical leadership will learn whether the team could proceed as hoped overnight or if they encountered questions that prevented them from completing their work.
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