Customer support, simplified – hear from three successful brands working with Influx
Influx
MAY 9, 2021
Towards the end of 2020, we caught up with Andi Ancheta, VP of customer support at Karbon , Emily Howman, customer service manager at Biteable , and Natalie Fockel, director of customer experience at Michael Hyatt & Company to chat through how they each partner with Influx to deliver their customer support experience globally. Each brand a very different type of business ( SaaS , eComm , Startup ) looking to deliver unique support experiences ( after hours , live chat , Support as a Service
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