The Global Small Business Blog

MARCH 6, 2023

©iStock/metamorworks What's affecting me, my clients, my colleagues and other global small business owners: According to the U.S. Chamber of Commerce, here are 6 global business trends to watch in 2023. Also watch Laurel Delaney's Global Trade Trends Report 2023. Watch out Shopify. Here comes Global-e Online. FX: Thinking outside the dollar. Quote of the week: "Trends, like horses, are easier to ride in the direction they are going." – John Naisbitt Try this on Friday – to make your weekend sing

E-Commerce 153

E-Commerce 153

Groove Technology

MARCH 6, 2023

Introduction In the ever-evolving world of retail, visibility is a key driver of success. Without access to accurate, real-time data on everything from inventory levels to sales performance, it can be difficult for retail business owners to make informed decisions about how to optimize their operations, improve customer experiences, and stay ahead of the competition.

Retail 130

Retail Inventory Management Sales Data Entry 130

Forrester Digital Transformation

MARCH 6, 2023

Forrester recently published Top Recommendations For Your Security Program, 2023 for CISOs and other senior cybersecurity and technology leaders. This year’s overarching theme involves protection (as you might expect) — but not exactly in the way you’d think in the context of security.

Cybersecurity 130

Cybersecurity Risk Management Risk Management Management 130

31 West

MARCH 6, 2023

Are you looking to improve marketing and sales opportunities? According to Salesforce, quality customer service would be the way to achieve this business goal. If your organization finds delivering a positive user experience a challenge, there are customer service solutions like Jira and BMC Helix ITSM available. These solutions help implement ITSM practices, centralize the workspace for your internal or outsourced IT help desk , and improve efficiency with collaboration tools and integrations.

Customer Service 130

Customer Service Sales Out-Tasking Customer Support 130

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Forrester Digital Transformation

MARCH 6, 2023

To survive and thrive in the future of work, organizations must evolve from “doing” to “learning” in every aspect of their business process.

130

130

McKinsey and Company

MARCH 6, 2023

Design thinking is a systemic, intuitive, customer-focused problem-solving approach that organizations can use to respond to rapidly changing environments and to create maximum impact.

Design 137

Design 137

McKinsey and Company

MARCH 6, 2023

The road to becoming CEO is a difficult ascent for even the most seasoned leaders. Here are four keys to making the journey a success.

Finance 142

Finance 142

Perficient Digital Transformation

MARCH 6, 2023

Introduction: Apache Kafka is a distributed streaming platform that enables businesses to build real-time streaming applications. First developed at LinkedIn in 2010, it has become one of the most widely used messaging systems for big data and real-time analytics. Kafka can process and transmit massive amounts of data in real-time, and its design ensures fault tolerance, scalability, and high availability.

Analytics 64

Analytics Flexibility Design Management 64

McKinsey and Company

MARCH 6, 2023

Supply chains face another year of volatility and inflationary pressure. Chief procurement officers (CPOs) can deploy ten resilience actions to craft a winning enterprise-wide response.

Management 89

Management 89

Perficient Digital Transformation

MARCH 6, 2023

March is National Disability Awareness Month here in the United States. Living with a disability is very common, affecting about 1 in 4 (26%) of individuals according to the Centers for Disease Control (CDC). And vision impairments account for about 8% of the U.S. population according to Georgetown University’s Health Policy Institute. In the digital space, accessibility should always be top of mind – especially for individuals living with vision impairments.

Right-Sizing 64

Right-Sizing Automation Marketing Accounting 64

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

McKinsey and Company

MARCH 6, 2023

Operators can implement controls and shift their mindsets to shield against inflationary pressures and uncertainties around labor and material supply.

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87

Perficient Digital Transformation

MARCH 6, 2023

The SCOPE Summit for Clinical Ops Executives is an annual conference to drive collaboration and innovation in the clinical research community. I attended the 14th annual SCOPE Summit on February 6-9 of 2023 to connect with my colleagues and other industry experts about what technology advancements are driving growth in the life sciences industry. Here are the three takeaways, I derived from the conference: 1.

Collaborations 64

Collaborations Regulations Research Sourcing 64

McKinsey and Company

MARCH 6, 2023

Ten rules should guide how companies select pathways to profitable growth, but each rule’s impact on performance varies considerably.

Finance 91

Finance Sales Marketing 91

Perficient Digital Transformation

MARCH 6, 2023

To make your website easy to navigate, menus arblogucial. Links are provided on menus to aid with navigation. Using the Drupal menu, you can add, remove, and rename menus and items. We’ll look at creating menus in Drupal in this blog. Easy Procedures to Construct Menus in Drupal Step 1 : Click Structure, as displayed on the screen below. Step 2 : Click Menu as displayed on the screen below.

Management 64

Management Administrative Design 64

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

McKinsey and Company

MARCH 6, 2023

Concrete and cement circularity could allow industry to rein in costs and reduce emissions, adding untapped value to the built environment.

Supply Chain Management 83

Supply Chain Management Engineering Management 83

Perficient Digital Transformation

MARCH 6, 2023

This year’s Sitecore Hackathon gave three ideas for teams to compete on: Best Enhancement to SXA Headless, Best Enhancement to XM Cloud and Best Migration Module to move from XP to XM Cloud or Content Hub One. Perficient was lucky to have two teams of three ready to compete, and we kicked things off with a brainstorming session right when the topics were released.

Jobbing 64

Jobbing Collaborations Accounting Design 64

McKinsey and Company

MARCH 6, 2023

Companies in the UK savings and retirement market can consider targeting four high-growth segments to create a competitive advantage and to boost their resilience in challenging times.

Marketing 59

Marketing Insurance Service 59

Capgemini

MARCH 6, 2023

THE NEED FOR WEALTH-AS-A-SERVICE Shreya Jain 06 March 2023 Facebook Twitter Linkedin Recent times have witnessed the popularity of white-label banking, or as it is widely known – Banking-as-a-Service (BaaS). BaaS allows banks to expand their reach by catering to wider and newer segments of customers – made possible by the integration of their APIs with non-bank services.

Service 52

Service Banking Advisory Marketing 52

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

NoonDalton

MARCH 6, 2023

For companies wanting to cut costs, outsourcing has proven to be an increasingly popular sort of cost-saving measure. Dealing with a trustworthy outsourcing service provider also offers a number of advantages, including the chance to boost a business’ organizational effectiveness, an increase in ROI, and a significant reduction in the time required for recruitment.

Outsourcing 52

Outsourcing BPO Insurance Selective Outsourcing 52

Perillion

MARCH 6, 2023

Whether positive or negative, all companies have an impact on individuals and society as a whole. This includes the consumers who buy their products or services, the employees who work for them, the suppliers they use, and the communities where they operate.

Service 52

Service 52

Airswift

MARCH 6, 2023

Leadership has undergone a major transformation in the last few years. Gone are the days of autocratic decision making with little regard for their team’s input. Nowadays, leadership roles have become more collaborative and people-oriented,with adaptability and humanity being highly valued traits.

Collaborations 52

Collaborations Outsourcing Management 52

.orgSource

MARCH 6, 2023

If your membership numbers are marching into the red, you and your team are probably focused on trying to identify the cause of the bleeding. Is technology tying your audience in knots? Perhaps it’s content that’s missing the mark. Maybe stale programming is stopping the love? Something flashier might be needed to attract the coveted gaze of strenuously courted GenX.

Collaborations 52

Collaborations Government Research Accounting 52

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting

Transparent BPO Outsourcing

MARCH 6, 2023

Award designates Transparent BPO as one of the world’s best outsourcing services providers ROCKVILLE, MD, February 27, 2023 — Transparent BPO, a leading nearshore and offshore contact center solutions provider, is pleased to announce the company’s selection for The 2023 Global Outsourcing 100® by the International Association of Outsourcing Professionals® (IAOP®).

Global Outsourcing 52

Global Outsourcing BPO Outsourcing Nearshoring 52

Working Solutions Outsourcing

MARCH 6, 2023

If you’re in charge of customer service operations in the travel and hospitality industry, then you know that it can often be a struggle to keep your customers happy these days. Travelers expect exceptional customer care at every turn while they are traveling.

Customer Service 52

Customer Service Service Call Center Outsourcing 52

Intelligent Sourcing

MARCH 6, 2023

No matter what the angle or the time period, there has always been a death knell sounded over the future of offshoring. Over the years, many would have had it believed that business process delivery from locales near and afar would succumb to the advancements in automation and artificial intelligence. Equally, there has been a […] The post Special Report: The Offshore Business Model appeared first on Intelligent Sourcing.

Offshoring 52

Offshoring Sourcing Automation 52

McKinsey and Company

MARCH 6, 2023

Retailers must become more consumer-centric, experiential, sustainable, and diverse than they’ve ever been, says the department store veteran and former managing director of Selfridges.

Retail 51

Retail Management 51

Advertiser: G-P

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

Global Hiring

Aspirant

MARCH 6, 2023

Looking back on the shift we’ve seen in recruitment over the past decade, it’s amazing how much of it is due to technological advancements. Within the past 10 years, HR Technology and the amount of technology that makes up an HR organization's tech stack has evolved dramatically. When asked, what’s the definition for HR tech stack, we believe that it is any combination of integrated digital tools and software used to streamline, optimize, or otherwise support a company’s HR functionalities.

Software 40

Software Outsourcing 40

McKinsey and Company

MARCH 6, 2023

Helsinki-based associate Elina Mäkelä discusses the importance of gender diversity on Europe’s economy, which she says is a societal and ethical issue. It’s also a question of value, since diverse companies demonstrably outperform their peers by up to 25 percent.

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45

Everest Group

MARCH 6, 2023

Revenue Operations VIEW THE FULL REPORT

Marketing 52

Marketing Sales Management Service 52

HCL Technologies

MARCH 6, 2023

IWD abhinay.khandelwal Mon, 03/06/2023 - 11:42 --> if same box required on top then add "top" class in the below code with speaker-talk-info class Siki Giunta Executive Vice President and Head of CloudSMART Offerings, Strategy and Industry Cloud Consulting, HCLTech --> And Add HTML After 'banner-info' div Close. --> 1. Dark Text on Tablet and Mobile Landscape.

Sales 52

Sales Retail Jobbing Operational Costs 52

Advertiser: ZoomInfo

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.

Accounting