Thu.Aug 25, 2022

article thumbnail

The State Of VSM: Five Things We Like

Forrester Digital Transformation

In 2020, Forrester’s Now Tech: Value Stream Management Tools, Q2 2020, report featured 12 vendors with a stand-alone or integrated VSM solution. Two years later, this market has nearly doubled: The Value Stream Management Landscape, Q3 2022, covers 22 fully featured VSM vendors. More vendors means more competition and more innovation, which is good for […].

article thumbnail

Covid-19 Still Clamps Onto Global Small Businesses

The Global Small Business Blog

©iStock/Chaay_Tee Even with Covid losing its grip on the population, businesses are still facing the aftershocks of the disaster. It would be safe to say the storm has not yet passed. In this article , take a deeper dive into how Covid-19 still clamps onto global small businesses despite Covid-related restrictions being eased up. Business owners still face new worries.

156
156
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Happens To Trust In Times of Economic Volatility?

Forrester Digital Transformation

In times defined by extraordinary political and social instability, customers, employees, and partners increasingly turn to businesses they can believe in, and that give them confidence in their future actions based on a clear set of values.

Research 246
article thumbnail

How To Choose A Mobile App Development Company

Groove Technology

There are several companies that build mobile apps in today’s technological age. A mobile app development company is willing to create innovative and imaginative applications by taking your target audience’s needs into account. The mobile application development business you intend to collaborate with for development should have skilled developers that can focus solely on your project.

Design 130
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Evolving Buyer Behaviours In Asia Pacific: What Do Desserts Have To Do With It?

Forrester Digital Transformation

Buying behaviour around the world has changed significantly, accelerated by the pandemic. Within the Asia Pacific region, marketers and sellers must be prepared to adapt to these changes and deliver what their buyers demand. Every year, Forrester fields a global survey to purchase decision-makers to find out what it is that makes them buy. We […].

Marketing 130
article thumbnail

How to Prioritize Help Desk Tickets?

31 West

For every IT help desk, making the customer experience better is the Brownie point and handling the tickets stands at the frontline of doing it. In a survey conducted, almost two-thirds said they would wait two minutes or less and 13% said that “no wait time is acceptable” when it comes to waiting for their tickets to be resolved. Breaking it down further, 29% that waiting more than two minutes is too long.

More Trending

article thumbnail

Top 10 Benefits For Your Business From Using Managed IT Services

31 West

Managed IT services refer to any IT-related support managed by an external or outsourcing agency. In the era of IT-enabled services, using managed IT support is standard practice for businesses. Some of the widely used managed IT support include cloud-based storage, remote monitoring , server maintenance, etc. It also supports and manages your network system, virtual machine , and cybersecurity efforts.

article thumbnail

Running Twice As Smart: A CMO Growth Primer For An Economic Downturn

Forrester Digital Transformation

It takes all the running you can do to keep in the same place. If you want to get somewhere else, you must run at least twice as fast as that! — “Alice in Wonderland” Run Twice As Smart We sit in the penumbra of a pandemic, on the cusp of a recession. In these […].

article thumbnail

Creating a technology risk and cyber risk appetite framework

McKinsey and Company

Here’s how to build a comprehensive, measurable, and objective end-to-end risk appetite framework as a foundation for managing technology risk and cyber risk.

article thumbnail

Why Digital Marketing Strongly Influences Your Content & Commerce Approach

Perficient Digital Transformation

Internet marketing can be quite competitive, and hard to get your brand’s message across with so much noise in our digital landscape. As a manufacturer, it’s important that you build a connected buying experience that follows the customer with content throughout their journey. By utilizing digital marketing services throughout your content & commerce approach, you’re more than likely fulfilling this need for your customers and exceeding business goals.

Marketing 111
article thumbnail

Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

article thumbnail

Is the Office Dead? The Great Debate Between Remote and In-Office Work

Globalization Partners

When considering the data on remote versus office work productivity, it is a real possibility that the office may indeed be dead. When Covid-19 first hit, working from home was a necessary substitute for what was, at the time, expected to be a short-term problem. Fast-forward two years — a tectonic plate shift has transformed the geography of work. What does working remotely mean?

article thumbnail

How utilities can use advanced analytics to elevate customer experience

McKinsey and Company

Industry players can both lower costs and improve performance by capturing the full value of today’s technologies.

Analytics 114
article thumbnail

Build a Better Business with Inbound and Outbound Call Center Services.

Go4Customer

A call center is a popular term in every business for the last few decades. But, in this era of chats and social media, it remains a popular tool for handling customers' queries. A call center is the closest face that connects with the customers face to face. Although, it manages numerous inbound as well as outbound calls. But, before choosing a call center, it is essential to know the difference between an inbound call center an.

article thumbnail

Clean skies for tomorrow: Delivering on the global power-to-liquid ambition

McKinsey and Company

As aviation shifts from fossil to sustainable fuels, power-to-liquid fuel could emerge as a critical pathway, with reductions in greenhouse gas emissions of up to 100 percent.

74
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

Lithium extraction technology: the now and then of rising solutions

Airswift

Source: Frame Stock Footage/Shutterstock. Direct lithium extraction technologies may be the answer to more lithium and less environmental impact. The demand for lithium continues to increase. It is expected that by 2025, this need will even triple. A very promising future for a segment that keeps drawing attention from venture capitalists; so far, USD$ 2.5 billion has been injected through companies worldwide with an average age of 8 years, according to Pitchbook.

article thumbnail

Countering inflation: How US P&C insurers can build resilience

McKinsey and Company

As property and casualty insurers in the United States struggle to maintain profitability, executives will need to direct a coordinated response across pricing, underwriting, claims, and other functions.

article thumbnail

What Is Strategic Sourcing? – Definition

Obobo

What Is Strategic Sourcing? - Definition. An organization can take advantage of its consolidated purchasing power and use that to find the best value in the marketplace as well as align its purchasing strategy to meet the business goals of the organization by using strategic sourcing , an approach to supply chain management that formalizes the way information is gathered and used.

article thumbnail

How to Ask For a Bigger EHS Budget in 2023 (And Get It)

Perillion

If the thought of asking your boss for a bigger budget makes you break out in a cold sweat, you’re not alone. Many people are afraid to ask for a budget increase, either because they’ve been turned down in the past or because they’re not sure what to say.

article thumbnail

Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

article thumbnail

How to Hire Employees in India: A Guide for U.K. Businesses

Velocity Global

The remote talent pool in India is flourishing, with a growing population of educated, English-speaking, and tech-savvy workers looking for opportunities. If your British company is considering expanding internationally, India offers an exciting choice for finding exceptional talent. Can a Foreign Company Hire Employees in India? Yes, foreign companies can hire employees in India.

Payroll 52
article thumbnail

Finance Digital Transformation: Preparing For The Digital Future

Planergy Software

Clients and results. More Customers. We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with PLANERGY. Cristian Maradiaga. King Ocean. Book a Live Demo. Download a free copy of "Preparing Your AP Department For The Future", to learn: How to transition from paper and excel to eInvoicing.

Finance 52
article thumbnail

Is the Office Dead? The Great Debate Between Remote and In-Office Work

Globalization Partners

When considering the data on remote versus office work productivity, it is a real possibility that the office may indeed be dead. When Covid-19 first hit, working from home was a necessary substitute for what was, at the time, expected to be a short-term problem. Fast-forward two years — a tectonic plate shift has transformed the geography of work. What does working remotely mean?

article thumbnail

What are the Best Business VoIP Providers?

Balbelforce

VoIP is a voice-over-internet protocol technology that allows you to make phone calls over the internet. Telecom companies typically provide VoIP services. Choosing the right VoIP provider for your business can be daunting whether you are a small and medium-sized business or an enterprise-scale business. There are too many to choose from, and they all offer different services, with different prices and package deals.

article thumbnail

ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

article thumbnail

Cracking the job code

McKinsey and Company

It may seem counterintuitive for employers to double down on learning and development at a time when workers are becoming more mobile. But recent research across four leading economies suggests that such a strategy is more important than ever, write Christopher Pissarides and Anu Madgavkar in Project Syndicate.

Jobbing 54
article thumbnail

The State Of The Insights-Driven Business, 2022

Forrester Digital Transformation

Firms with advanced insights-driven business (IDB) capabilities continue to outpace their competition and deliver better growth than less mature firms. What differentiates these firms is that they have consistently invested time, effort, and resources across the five IDB competencies: strategy, data, platforms, internal partners, and practices. In our latest updated research, we found that: More […].