Sat.Apr 24, 2021

article thumbnail

How Digital Transformation Builds the Future of Call Centers

Invensis

Modern customer demands soar sky-high! They need customized and quick support through every digital channel. Additionally, they want all channels to be connected well. So, call center innovation ideas to call for a unified 360-degree communication approach that simplifies customer engagement. A successful call center uses digital tools to solve customer issues like call […].

article thumbnail

Morocco Payroll Outsourcing Alert

Mercans

Morocco –New Social Solidarity Contribution Introduced. Mercans, a leading Morocco payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published Morocco payroll outsourcing alert. Subscribe to Mercans’ Morocco payroll outsourcing alerts to ensure that you are always up-to-date with the lasted regulatory changes in Morocco labor and payroll compliance requirements.

Payroll 52
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top Telemarketing Companies For Global Firms

Magellan Solutions

Call center outsourcing companies in the Philippines. The low operating cost in offshoring to countries does not equal low-quality workers. We always consider the experience of the agent. In line with this, we look into the agreement on the salary budget of the client. There are other Southeast Asian countries that offer cost-saving services. But most American companies still prefer the Philippines.

article thumbnail

What Is Your Healthcare BPO Trust Indicator?

Magellan Solutions

What are the signs of a trustworthy Healthcare BPO? Is it the company size or years of service? Or is it the capacity of the business? As you can see, there are too many indicators you can check. Yet there is so little explanation of what should be your ultimate basis of trust. In this article we will look at these indicators one-by-one. And we will try to explain why or why not it is the best pointer of confidence.

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr