Influx

JUNE 27, 2021

Customers in any industry, from ecommerce to SaaS, love solutions delivered with a human touch in real-time. These are the hallmarks of a great live chat experience. When customers seek answers, advice, or resolutions, live chat delivers customer service where it’s needed most at the first contact. Many businesses have turned to live chat customer support to meet their growing customer needs.

Sales 52

Sales Customer Service Outsourcing E-Commerce 52

Magellan Solutions

JUNE 27, 2021

Leader in KPO companies in the philippines. Over the past decade, the Philippine outsourcing sector has significantly matured. It involves high-value functions like accounting, animation, software and applications development, and medical and legal services among others. These services are often referred to as “non-voice” or back-office services. These are services outside of the usual call center and customer and IT support services.

Outsourcing 52

Outsourcing BPO Legal Services Pharmaceuticals 52

StaffVirtual

JUNE 27, 2021

Today, phone support is no longer the go-to mode of communication that customers rely on to get in touch with businesses.

Customer Service 40

Customer Service Service 40

Outsource Workers

JUNE 27, 2021

While not exactly a new concept in the real estate industry, working remotely is becoming more common. The lack of face-to-face interaction between colleagues can lead to concerns about an eroding company culture, but that need not be the case. Explore various ways to improve company culture for a remote workforce in real estate below. Company Culture Is Key.

Finance 59

Finance Sales Service 59

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing