Mon.Nov 21, 2022

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How We Picked The 2022 Top 10 Emerging Technologies

Forrester Digital Transformation

Since we published The Top 10 Emerging Technologies In 2022, we’ve been getting questions about how these technologies were selected out of the hundreds that Forrester tracks. Clients also ask, “Why are some obvious ones like machine learning, blockchain, the metaverse, or quantum computing missing?” Here are our top 10. Please read our four-part blog […].

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Today in Global Small Business: Gratefulness Edition

The Global Small Business Blog

©iStock/Olga Beliaeva What's affecting me, my clients, my colleagues and other global small business owners: Gratefulness: a necessary ingredient for relationships (and in business). Why gratitude matters in our world. Quote of the week: "Always remember people who have helped you along the way, and don't forget to lift someone up." – words from Roy T.

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Design Do’s and Don’ts for Retailers This Holiday Season

Forrester Digital Transformation

Retailers can improve their websites and boost customer experience this holiday season by applying these tips.

Retail 245
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Even in the metaverse, women remain locked out of leadership roles

McKinsey and Company

Five early indicators on women in the metaverse reveal gender inequality—especially in the leadership creating and setting metaverse standards.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Learnings From Our Cloud Cost Management Wave

Forrester Digital Transformation

It’s been a grand spring, summer, and fall of Wave evaluations for me. These evaluations are time intensive. I’ve spent many nights, weekends, early and late hours on two separate cloud management evaluations. The participating vendors each spent long hours submitting answers to detailed questionnaires, lining up customer references & executive briefings, and preparing for […].

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Unfolding the Crucial Benefits of Knowledge Process Outsourcing (KPO) Services.

Go4Customer

Today, we are going to discuss some critical aspects of the KPO industry. The KPO industry has served companies with top-notch computational solutions and contributed greatly to the process of business expansion. It is also a kind of business process outsourcing service yet it is more focused on information-related business operations. As we are slowly progressing deep into the digital era, every business is hugely dependent on large ch.

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What matters: How to scale advanced analytics in corporate functions

McKinsey and Company

Organizations are starting to embrace advanced analytics as a core pillar of innovation within their general and administrative functions.

Analytics 112
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Announcing The Public Cloud Market Outlook, 2022 To 2026

Forrester Digital Transformation

The four biggest public cloud providers are intensifying their struggle for market share.

Marketing 130
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A CCO Alone Won’t Fix Your CX

Simplr

Research shows that 89% of companies that lead with customer experience (CX) perform better financially than their competition. Brands that excel in CX promote a customer-centric culture and adopt inclusive approaches to CX that encompass all departments. These brands ingrain CX and experience management across the organization and, as a result, can react quickly to shifts in consumer behavior and the marketplace.

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Accelerating data and analytics maturity in the US public sector

McKinsey and Company

US public-sector agencies that have quickly and effectively advanced data and analytics capabilities offer lessons on how to embed data-driven decision making at all levels of government.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Students Complete Mark Cuban Foundation AI Bootcamps Hosted by Perficient in Dallas & Houston

Perficient Digital Transformation

As we look to the future of Artificial Intelligence (AI) and Machine Learning (ML), we are also looking to the next generation of AI leaders and how we can support them. For the second consecutive year, Perficient volunteered to host training centers for free AI Bootcamps for local high school students in collaboration with the Mark Cuban Foundation.

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When You Should (and Shouldn’t) Outsource Your eCommerce Management System

Magellan Solutions

When is the Right Time to Outsource Ecommerce Management? By 2022, the Asia-Pacific region is expected to have the world’s biggest and fastest-growing ecommerce (electronic commerce) market. It is expected to make $1.77 trillion in sales. Ecommerce management should be a big part of retailers’ plans for growth if they want a good source of income that can help them deal with changes in the market.

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Facilitating sustainable finance: An interview with Rachel Teo

McKinsey and Company

Developing countries will need assistance to fund their transition to a low-carbon economy—but this comes with enormous opportunities and the potential for innovation in areas such as blended finance.

Finance 63
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In the Fight for Talent, it’s Employee Experience for the Win: Everest Group Report | In the News

Everest Group

Driven by the talent war, great resignation, and demand for hybrid working models, enterprise HR experts rank “enhanced employee experience” as a key priority. Multi-Process Human Resource Outsourcing (MPHRO) deals are again on the rise this year after disruption due to the pandemic as clients seek end-to-end services that include talent acquisition and development and keep employee experience at the core, says leading IT research firm Everest Group.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The Titanium Economy: Emerging stronger in the face of disruption

McKinsey and Company

American industrial technology companies offer lessons on building resilience and adopting a through-cycle mindset in times of economic uncertainty.

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SEBPO’s El Salvador Team Q&A with CEO Kevin Kochan

SEBPO

SEBPO’s El Salvador Team Q&A with CEO Kevin Kochan. BLOG. SEBPO’s El Salvador Team Q&A with CEO Kevin Kochan. After a few years of Zoom calls, IMs, and lots of emails, SEBPO’s El Salvador team recently reunited in person with SEBPO’s CEO Kevin Kochan for a “Big Picture” Meeting. The El Salvador office, which has been open since 2017, complements SEBPO’s off-shore stronghold in Dhaka, Bangladesh, and the company’s management team in Marlton, New Jersey.

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A Step-by-Step Approach to Working Effectively with Offshore Teams

NoonDalton

Companies all over the world rely on offshore teams to manage different areas of their businesses. With today’s methods and technologies, outsourced firms function as fully fledged in-house teams, participating in the most difficult tasks and initiatives of their clients’ businesses. . Businesses the world over are constantly on the lookout for ways to improve their strategy, boost productivity, reduce costs and come up with more efficient solutions for various processes.

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Auxis Achieves Complex IT Carve-Out for a Private Equity Firm

Auxis

CLIENT PROFILE. Our New York-based client is a sports and active nutrition company that had been recently sold by a well-known global corporation to a private equity firm specializing in the consumer, services, and industrial sectors. The new, standalone business emerged with market-leading products in the $16 billion functional snacking industry, including popular protein powders and meal replacement and ready-to-eat protein bars.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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How IT Leaders Can Manage Costs during Inflation and Develop Better Outsourcing Partnerships | In the News

Everest Group

The best strategy to maximize business needs amid inflation involves appreciating existing shifts in economic forces to source partnerships for improved business value. Amy Fong, Partner at Everest Group, says that industry stakeholders can only lower outsourcing costs by appreciating the concern’s existence and developing appropriate strategies to improve flexibility in industrial operations.

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Introducing Intelligent Industry Security

Capgemini

Introducing Intelligent Industry Security Aarthi Krishna 17 Nov 2022. Facebook Twitter Linkedin What do Star Wars and cybersecurity have in common? They were both born in the 1970s… but while cybersecurity was never as era-defining as the films, what began as a simple computer program is forecast to become a $345.4bn industry by 2026. Ever since, cybersecurity has grown in response to technological development.

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The Trends Impacting the Growth of Earned Wage Access | In the News

Everest Group

To attract, engage, and retain talent, enterprises need to ensure they are aligned with current trends, understand employee pain points, and redesign experiences — including payroll. With the workforce currently comprising five generations, according to Everest Group, Millennials and Generation Z will account for more than 65% of the workforce by 2025.

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40+ Free Online ESG Courses To Take This Year

Perillion

It’s no secret that professional skills training courses can help you advance your career and earn more than your peers.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Currency Headwinds Likely to Impact Pricing Benefits of IT Majors | In the News

Everest Group

Top IT companies are reporting pricing improvements in new digital deals due to an inflation adjustment across their key markets like the US and Europe. Everest Group CEO Peter Bendor-Samuel said service providers have been getting pricing benefits for the last 3-4 quarters. They have now started realizing a meaningful impact on their P&L as these deals have ramped up, and the overall mix of deals with better pricing terms has improved, he said.

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Calculator How To: Get a Quick Overview of Your Help Desk Costs

Global Help Desk Services

When you’re trying to manage your help desk expenses, the first step is to figure out what you’re currently spending. Only then can you make an informed decision about whether you maintain your staff levels, hire more help, or switch to outsourcing your help desk. That’s why we created our Help Desk Cost Calculator Lite. This tool was designed to help you quickly get a bird’s eye view of what you’re currently spending per ticket.

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New IT Paradigm That Supports Growth and Revenue Enablement | In the News

Everest Group

With increasing disruptions to traditional business models and the rapid adoption of exponential technologies such as Web 3.0, the metaverse, and 5G, enterprises need a new technology strategy to compete in the market. “As organizations across industries claim to be technology firms, CIO and IT leaders are getting a seat at the table to shape the organization’s growth strategy,” said Ronak Doshi , Partner at Everest Group.

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Mercans Increases Focus on Global Payroll and Carves-Out Recruitment and HR Advisory

Mercans

Laser-sharp focus on global payroll outsourcing and software business follows a strong year of growth as it doubled its global headcount and increased its global payroll-related revenues by more than 40%. Mercans has separated its talent management and HR advisory businesses from its software and managed payroll operations. As a result of the carve-out, the recruitment and HR advisory services business will continue as an independent company led by a separate management team.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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What Are The Different Types Of Firewalls?

31 West

A firewall is a security mechanism that filters out the bad traffic that tries to access your private network. Like a metal detector installed at secure entrance points in buildings, a firewall is a virtual tool that scans data packets before they enter your company’s network. It checks these data packets against a set of predefined rules. Like any other technology, the firewall has been updated with advanced security protocols that extend its usability beyond network protection.

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What your fellow Hyland customers are prioritizing in 2023

Hyland

In this post: CommunityLIVE’s Post-it board results. Hyland customers’ top technology priorities for 2023. A note on “uncategorized” goals. Achieve your 2023 goals. Everyone knows the feeling of looking at their to-do list and wondering … where am I even going to start? The need to prioritize always hits a little harder in Q4.

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Create Workato custom connector locally

Perficient Digital Transformation

Workato Introduction . Workato is a low-code/no-code, cloud-based iPaaS Solution, that is hosted on public cloud infrastructure from Google Cloud Platform and Amazon Web Services (AWS). It means everything what you create here is drag and drop application component which resides on cloud. . Workato Connector . To achieve any automation in Workato tool we create a recipe.