Tue.Jan 19, 2021

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These Three Asian Economies Will See Strong Recoveries in 2021

Velocity Global

Companies across the globe believe vaccine rollouts will speed the international economic recovery in 2021. New data backs up the optimism: the Organisation for Economic Development (OECD) predicts the global economy will grow by 4.2% in 2021, making up for the same rate of contraction it saw in 2020. While this forecast is good news for companies that operate internationally, firms must understand that the recovery will be uneven across global markets. .

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“Now & Next: State of RPA”—Your Essential Guide to RPA

Automation Anywhere

Digital transformation is a top industry trend that will continue for years to come. According to Shawn Fitzgerald of IDC , “Digital transformation (DX) investment is growing at a compound annual growth rate (CAGR) of 17.5% from 2020 to 2023 and is expected to approach $7.1 trillion as companies build on existing strategies and investments, becoming digital-at-scale future enterprises.

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Who are the Healthcare Leaders?

Magellan Solutions

Healthcare is the largest and fastest-growing industry on the planet. . In the United States, healthcare makes up 18% of its GDP by the end of 2019 alone. And they spend more than the world’s average on healthcare. . Its value and function are even more crucial amidst the pandemic. That is why all eyes are set not only on the industry. But the people who lead it, as well.

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Does Accent Matter in Today’s Inbound Call Center?

Magellan Solutions

Accents are often overlooked by business owners when looking for a company to outsource their inbound call center service. Businesses outsource their service primarily to save more money. But aside from cost cutting, here are the other reasons why companies outsource their service: Enhancing the quality of the service. Solving capacity issues. Focusing on the core business.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr