Wed.Feb 01, 2023

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A New Year Demands A New Digital Measurement Framework

Forrester Digital Transformation

There’s something about entering a new year. Unbridled optimism, renewed hopes, and general positivity about having a fresh start are typical emotions. But 2023 is not like any other year.

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Did You Know? Website Globalization Review Gap Analysis

The Global Small Business Blog

©iStock/metamorworks The Website Globalization Review (WGR) Gap Analysis service provides technical and strategic assessment of a business’s ecommerce sales channel efforts. This is a SEO diagnostic service designed to help you acquire more international consumers online and is available to CS clients as part of digital strategy counseling with a CS Trade Specialist.

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The Keys to Effective Digital Product Management

Forrester Digital Transformation

If you’re in product management, your skills are needed today! According to Glassdoor, the number of product manager job openings has increased 135% over the past five years, with up to 17,000 available job openings on the site today.

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European Transformation Summit: Fresh leadership perspectives

McKinsey and Company

European transformation leaders share fresh perspectives based on their real-world experiences. A unifying principle to drive change and a structured approach to execute and sustain it can boost success.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Three Personalization Mantras To Help You Survive A Data Deprecation World

Forrester Digital Transformation

In this corner … consumers and privacy concerns. And in the other corner … companies prioritizing personalization in their business objectives. Who will win this fight of opposing forces? For too long, companies (and particularly marketers) have tried to drive efficient customer acquisition with “personalized” experiences and by hyper-targeting individuals.

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A guide to impact investing in Black economic mobility

McKinsey and Company

Eight socioeconomic pillars can support the growth of Black-owned businesses and increase opportunities for Black communities.

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Performance through people: Transforming human capital into competitive advantage

McKinsey and Company

A dual focus on developing people and managing them well gives a select group of companies a long-term performance edge.

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Turn To Leading European Skill Clusters To Plug Digital Skill Gaps

Forrester Digital Transformation

Forrester has evaluated 50 European metropolitan regions to help business and technology leaders plug their digital skill gaps.

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Forward Thinking on how to get remote working right with Nicholas Bloom

McKinsey and Company

“There’s a lot of scare stories in the media saying hybrid doesn’t work,” says a leading economist. “My one piece of advice is just be intentional, be organized. Basically, get folks in on two, three days a week … and be really tough about having them come in. And then let them work from home on the other days.

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How to Communicate Technical Information to Non-Technical Audiences

Perficient Digital Transformation

When you hear a conversation happening in a language that you are not fluent in, you may catch a word or two but grasp enough to get an understanding of what is being discussed. A non-technical person may feel the same way during a technical discussion, even if the conversation is being held in their native tongue. When your client doesn’t fully understand the issue or explanation, the misunderstanding may lead to discontent and rework.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Refurbishing Europe: Igniting opportunities in the built environment

McKinsey and Company

The built environment in Europe will need to transform to achieve the EU’s goals for net-zero emissions. This is challenging but will unlock societal benefits and business opportunities.

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Should You Outsource Customer Service?

NoonDalton

Good customer service is essential to the wellbeing of any business. But when your workload is too high to manage all the communication channels, what do you do? You can’t neglect customer service calls and messages, but you also can’t put other operations on the backburner. The answer is to outsource customer service. If it’s not possible to employ in-house staff to take care of all the customer service needs, think about outsourcing as your business grows.

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Disrupting Thailand’s B2B food marketplace: A conversation with Maknet’s Tirayu Songvetkasem

McKinsey and Company

The chief digital officer of a Thai incumbent catering to the food services sector explains how the company’s B2B spin-off combines the best of the start-up and enterprise worlds.

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6 Reasons Why Retailers Should Embrace Contact Center Outsourcing

Working Solutions Outsourcing

Every year, a larger percentage of retail business is conducted via the online marketplace. Well known as this fact is, it’s surprising how few companies have really embraced the full range of possibilities offered by online communications to give their customers a truly comprehensive and satisfying experience. Of course, doing so isn’t exactly child’s play.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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What is Clm Contract?

Obobo

What is Clm Contract? In today’s digital world, it is important for businesses to have an efficient and secure way to manage contractual agreements. CLM Contract (Contract Lifecycle Management) is a cloud-based solution designed to help organizations streamline their contract management processes. This comprehensive platform simplifies and automates the entire life cycle of a contract – from drafting and review, to signature and storage.

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Navigating the Nearshore Software Company: A Guide to Choosing the Right Partner for Your Business

Bydrec

When it comes to software development, choosing the right nearshore company is crucial. The nearshore model offers several advantages, such as lower costs, cultural proximity, and time zone compatibility, making it a great option for companies looking to outsource their software development needs. However, with so many nearshore software companies to choose from, it can be difficult to know which one to work with.

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Beyond connectivity: How communication service providers can monetize emerging B2B growth opportunities

Infosys Consulting

In February, we’ll be attending the Mobile World Congress , discussing “The future of telco”. In the lead up to the event, our experts have put together a series of articles touching on four key aspects: B2B market potential, new operating models, growth through talent, and the role of AI. In Part 1, Ravi Jayanthi explains how telcos can best monetize emerging growth opportunities in the enterprise segment to remain competitive.

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Meet ScaleHub’s 5 new team members

ScaleHub

ScaleHub is excited to kick off 2023 in the best way possible: with five new team members. From the U.S. to Germany to Japan, the spread of talent mirrors our global growth of recent months: Bob Claus , Senior Consultant, USA Christiane Rudo , Senior Art Director, Germany Marc Tischler , Senior Project Manager, Germany Ralf Moormann , Head of Finance & Cost Accounting, Germany Seiichi Ogawa , Solution Architect & Pre-Sales Consultant, Japan Learn more about the people who are working to

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Unstoppable Growth of Managed Services Industry projected until 2026

StaffVirtual

People are more focused on scaling their businesses now than ever before. Despite the pandemic, MSPs have continued to thrive and help businesses grow. According to research, the global managed services market size is projected to reach USD 354.8 Billion by 2026.

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How SAP Users Can Achieve Full Accounts Payable Automation

IPS

If you are an SAP user with lots of manual accounts payable (AP) tasks, you are not alone.

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What is Category Management Procurement?

Obobo

What is Category Management Procurement? If you’ve ever heard of category management procurement (CMP), you may be wondering what it is and how it works. CMP is a system of purchasing that combines the expertise of vendors, buyers and suppliers to optimize value for all stakeholders in a procurement process. This blog post will delve into the world of CMP, exploring its benefits and its limitations, as well as provide some tips on how to effectively implement it.

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Qatar changes Social Security Contribution Rates for GCC nationals

Mercans

The General Retirement and Social Insurance Authority (GRSIA) of Qatar has announced changes in the Social Security and Pension Law with updated contribution rates applicable to private sector employees in Qatar, effective from 3 January 2023. The updated employee and employer rates with a comparison to the previous period rates along with the basis of calculation have been summarized below: NEW RATES effective from 3 Jan 2023 OLD RATES prior to 3 Jan 2023 Nationality Employee Rate Employer Rate

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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What is Capital Gains Tax?

Obobo

What is Capital Gains Tax? Capital gains tax is one of the most confusing taxes to understand, but it’s important to know how it works in order to minimize your tax liability. Capital gains tax affects virtually everyone who owns any type of investment or asset, so it’s essential that you understand what it is and how it applies to you. In this blog post, we’ll take a deep dive into capital gains taxes and cover everything from definitions and terms, to strategies and exemption

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FCC Priorities and Capabilities | Market Insights™

Everest Group

FCC Priorities and Capabilities VIEW THE FULL REPORT

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What is Capacity In Contract?

Obobo

What is Capacity In Contract? Capacity In Contract is a legal concept that is common in business today. It is the capacity of a person or company to enter into and be bound by a contract. This can include capacity to understand the terms of a contract, to commit resources and make payments, as well as other contractual obligations. In this blog post, we will explore capacity in contract in more detail.

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Everest Group’s Four-step Framework to Assess the Impact of Economic Slowdown on Marketers and Build Resilience | Market Insights™

Everest Group

Economic Slowdown VIEW THE FULL REPORT

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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What is Chain Visibility?

Obobo

What is Chain Visibility? As supply chain management becomes increasingly complex and interconnected, it is essential for businesses to be able to monitor and track their operations. To do this effectively, more companies are turning to chain visibility solutions. But what is chain visibility? In this article, we will explore this concept in detail, so that businesses can understand the importance of monitoring their supply chain operations in real-time.

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Challenges in Adopting Observability | Market Insights™

Everest Group

Observability VIEW THE FULL REPORT

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What is Category Management Software?

Obobo

What is Category Management Software? Category management software is becoming increasingly popular as a way to help retailers optimize their product offering and maximize profits. Category management is the process of analyzing, planning, organizing, and controlling the merchandising of products in order to increase sales and profitability. Category management software simplifies this process by giving retailers access to powerful data analysis tools that can be used to drive decisions about wh

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Partnership Areas for FCC Services | Market Insights™

Everest Group

FCC Services VIEW THE FULL REPORT

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.