Fri.Dec 16, 2022

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What Q3 2022 Tech Services Earnings Mean For Technology Executives

Forrester Digital Transformation

Forrester has analyzed the Q3 2022 earnings announcements of a basket of leading public companies that provide technology services, including Accenture, Capgemini, Cognizant, EPAM, IBM Consulting, Infosys, TCS, and Thoughtworks. These announcements provide insights and valuable implications from which all technology executives can benefit. Here are some of the key points we heard and inferred: […].

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Investing in the new era of value-based care

McKinsey and Company

Recent trends appear to make a case for investing in value-based care. Here’s why value-based models now show both the potential and propensity for growth.

professionals

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Nearshoring Vs Offshoring Vs Onshoring: Key Elements to Understand When Dealing With Outsourcing Services

Future of Digital Sourcing Nearshoring

"Internet technology first drove the growth of outsourcing away from just low-skilled roles. Now, new technology is helping bridge the gaps in communication that outsourcing can cause ," says Jessica Day, Senior Director for Marketing Strategy at Dialpad. In this article, Jessica unlocks the dynamic between nearshoring, offshoring, and onshoring.

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Digital consumers in the Middle East: Rising adoption and opportunity

McKinsey and Company

The region’s consumers have embraced digital channels, and their spending is set to grow. New research highlights how companies can generate more value from this segment in the coming years.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Upgrading Sitecore Platforms – Testing and Going Live

Perficient Digital Transformation

So, you find yourself in a need of a Sitecore upgrade and don’t know what to start with or how to approach it? This series of blog posts will cover the whole process from zero to hero, or in upgrade terms – from planning to going live. It comes in the form of a guide that will save you at least 2 times of cumulative effort, due to avoiding hidden traps and unobvious issues on your way to a shiny upgraded solution.

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To regionalize or not? Optimizing North American supply chains

McKinsey and Company

Companies have much to consider when deciding whether to relocate all or part of their production and supply chain footprints to meet North American market needs.

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Planning for 2023: How US-based businesses can succeed when capital and talent are constrained

McKinsey and Company

The Great Recession demonstrated the value of capital discipline. As interest rates are staying higher for longer, US-based leaders can put those lessons to work.

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Healthcare Customer Experience Platforms PEAK Matrix® Assessment 2023

Everest Group

Top Healthcare Customer Experience Platforms Rapid digitization of healthcare and evolving customer expectations are driving the need for personalized customer experiences across pre-care, care, and post-care interactions. To serve this need, healthcare enterprises are leveraging Customer Experience (CX) platforms to enhance patient and member experiences across multiple interaction touchpoints such as sales and marketing, services management, patient administration, care management, and billing

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How people and organizational moves can power up energy firms in 2023

McKinsey and Company

A shifting landscape means energy companies need to rev up —and people and organizational topics are at the heart of firms that are successfully navigating the road ahead.

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Move Over CX – There’s a New Kid in Town

Anexa

Customer experience (CX) has long been a crucial aspect of business strategy, as companies strive to provide their customers with a positive, seamless, and memorable experience. However, as the business landscape becomes increasingly complex and competitive, many companies are shifting their focus from CX to Business of Experience (BX). BX represents a holistic approach to understanding and enhancing the full spectrum of interactions that a business has with its customers, employees, and other s

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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German e-health offerings expand, but adoption remains uneven

McKinsey and Company

The e-Health Monitor 2022 for Germany shows increased adoption of the telematics infrastructure and of several citizen-focused digital offerings, but a lag in the use of electronic patient records and an uncertain outlook for e-prescriptions.

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Top 3 ways quantum computing will change businesses

Serigor Inc

Top 3 ways quantum computing will change businesses. Quantum computing is truly one of the most untouched yet most powerful technologies with the ability to change the way encryption technology works. The world is still trying to squeeze alot out of traditional computing there is also a part that is busy diving into the depth of quantum computing and its strengths.

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inDinero awarded 7 Awards by Comparably

inDinero

inDinero was recognized as “best company” in seven categories of the 2022 Comparably Awards: Best Company for Diversity, Best CEO, Best Company Culture, Best Company Work-Life Balance, Best Career Growth, Best Leadership Teams and Best CEOs for Diversity. The awards highlight inDinero’s commitment to developing a healthy workplace culture for its employees. inDInero’s success in this area builds on efforts to increase employee satisfaction and its emphasis on diversity an

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Top 3 ways quantum computing will change businesses

Serigor Inc

Top 3 ways quantum computing will change businesses. Quantum computing is truly one of the most untouched yet most powerful technologies with the ability to change the way encryption technology works. The world is still trying to squeeze alot out of traditional computing there is also a part that is busy diving into the depth of quantum computing and its strengths.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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What Are Supplemental Benefits? Meaning, Examples, and Solutions for Global Employers

Velocity Global

For employers looking to hire talent, benefits play a significant role in today’s competitive global hiring landscape. The benefits you provide your international teams go a long way and often make the difference between an employee’s choice to work for your company or someone else’s. In addition to meeting statutory benefit requirements, employers use supplemental benefits as a competitive differentiator.

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The Sports Marketing Playbook is Being Rewritten! Are you Ready? | Blog

Everest Group

The FIFA World Cup 2022 was a global arena for marketers and brands to display revolutionary technologies that create immersive fan experiences based on Web 3.0. But to be game changers in the sports industry, organizations will need to digitally transform their fan engagement, media, partnerships, sponsorships, and content, effectively rewriting the sports marketing playbook.

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BPO Outsourcing Trends in 2023: What Should We Expect?

Customer Serv Outsource Smarter

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? Was it more of the same? And what can we expect in 2023? It’s hard to say how 2022 turned out for many because it “feels” like the year came and went incredibly fast, with mixed outcomes. Many businesses told us that 2022 was a down year and a time of uncertainty.

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Protecting Your Customers’ Data During the Holidays

OpenAccess BPO

Is your business busy during the holiday season? Keep your customers’ data secure during and after transactions to protect them. Before you delve into data security tips for a digitally safe holiday season, let’s take a look at some of the pitfalls that can hurt your business during the festivities: Digital Disasters That Will Impact […].

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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5 reasons we’re committed to building and inspiring careers in tech

Hyland

As a leader in the tech space, Hyland is committed to bridging the technology gap. For years our leadership team has worked to provide meaningful STEM programs and partnerships, first locally in Cleveland, and then to even more communities as we grew globally. One of our priorities is opening the door to students who may not have the access they need to build their STEM skills and enter the tech space.

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The future of US manufacturing is hiding in plain sight

McKinsey and Company

In the United States, the glory days of manufacturing could once again be possible. Industrial tech companies, get ready for your close-up.

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UAE scraps visa residency passport stamps with effect from December 12, 2022

Mercans

The announcement comes after a declaration earlier this year that residence stickers attached to citizens’ passports will be revoked by the Federal Authority for Identity, Citizenship, Customs, and Ports Security (ICA) of the UAE. The country, on the other hand, will issue a new generation of Emirates ID cards to expatriates that include all the details that were previously mentioned on the residency stickers affixed to passports.

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The Top EHS Stories From November 2022

Perillion

Did you miss November’s top EHS stories?

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Egypt – Social Security Contribution base update for the year 2023

Mercans

Effective from 1 January 2020, the government of Egypt had announced that the monthly social security minimum and maximum contribution base amounts will increase on an annual basis until the tax year 2027. Accordingly, the below monthly social security contribution floor and ceiling amounts apply to all salaries paid after 1 January of the respective tax year.

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Insurers Can Unlock $874 Billion in Untapped Potential by Investing in Data and Analytics—Everest Group | Press Release

Everest Group

Everest Group estimates the massive economic value insurance enterprises can generate by tapping their vast data pools to achieve operational efficiency and drive premium growth. By investing in becoming data-centric organizations, insurance companies can unlock a collective economic value of US$874 billion, according to Everest Group. This potential lies in the impact data and analytics can have in helping organizations increase operational efficiency (US$306 billion), reduce claims leakage and

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Automate The Office of Finance with Corporate Performance Management

Perficient Digital Transformation

Financial leaders have access to a vast amount of data to help make business decisions that grow their organization. Data is one of the most valuable and powerful tools in a leader’s arsenal. However, many leaders find that they cannot trust their data due to a variety of reasons, including: Multiple legacy systems ​, including multiple ERPs. Disparate tools ​, such as Excel and other reporting tools.

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