Wed.Feb 15, 2023

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Do You Temu?

The Global Small Business Blog

©iStock/grinvalds Did you miss the Super Bowl 2023 commercial – "Shop Like a Billionaire" – by the U.S. shopping app owned by Chinese e-commerce giant PDD Holdings Inc. ? Spending big money like Temu did shows how serious they are about penetrating the U.S. e-commerce market. The commercial's jingle has a woman saying, “The prices blow my mind. I feel so rich.

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Announcing Updates To Forrester’s Automation Services Waves

Forrester Digital Transformation

Forrester is announcing changes to our Waves focused on automation services market, to better represent the rise of automation fabrics and the changing role of systems integrators, consultancies, advisory firms and specialist services vendors in this space.

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The Importance of Employee Training in Call Centers

Redial

Call centers keep at the forefront of customer service, and the quality of their customer interactions is essential to retain them. So, it’s pretty much safe to say that investing in employee training in call centers is essential. This can also help improve employee performance, increase customer satisfaction, and boost employee confidence and enthusiasm.

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Luxury Brands’ Digital Success Depends On Convenience And Innovation

Forrester Digital Transformation

(guest blog post by Research Associate Victoria Manes) Luxury fashion brands continue to press ahead with their efforts to retain digitally mature luxury consumers. Forrester’s consumer surveys show that luxury consumers are spending more online compared to those who shop in the physical store. They expect brands to deliver innovative, easy, and emotionally engaging experiences.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Into all problem-solving, a little dissent must fall

McKinsey and Company

In today’s interconnected business environment, companies won’t be able to solve problems effectively without encouraging “contributory dissent”—a healthy approach to gathering diverse perspectives that should be taught to team members, modeled by leaders, and supported by culture.

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TIER: How (Not) To Evolve Your Business Model, Kodak

Forrester Digital Transformation

The story of Kodak’s failure is about much more than one shortsighted technology decision — it is about Kodak’s continued obliviousness to the fact that value delivery could evolve and that its business model had to evolve accordingly.

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Expertly Sourcing, Securing and Hiring a Software Developer for Your Team

Bydrec

Hiring a software developer is a critical task for any company, as a skilled developer can greatly contribute to the success of a project or product. Human resources (HR) professionals play a crucial role in this process, as they are responsible for finding and selecting the right candidates to fill open positions. But what would they look for, and what if you don’t have an HR professional to help you in hiring a software developer?

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Rekindling US productivity for a new era

McKinsey and Company

Regaining historical rates of productivity growth would add $10 trillion to US GDP—a boost needed to confront workforce shortages, debt, inflation, and the energy transition.

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Postman: Features, HTTP and Collections

Perficient Digital Transformation

This blog is in continuation to the previous blog “ Getting started with Postman. It gives more information about the interface and basic features of Postman which would help a new user to get started with Postman. I would strongly recommend to read the previous blog and then go through this one for the better understanding HTTP Protocol HTTP (HyperText Transfer Protocol) is a protocol for transmitting information over the internet.

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Forward Thinking on what deep history might tell us about today’s turbulent times with Alan Taylor

McKinsey and Company

A leading economist uses a historical lens to gain insights into the economic consequences of pandemics, likely trends in wealth and globalization, and whether current economic turbulence signals the start of a new era.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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OneStream Splash 2023 – Meet Us There!

Perficient Digital Transformation

Splash, OneStream’s annual Global User Conference and Partner Summit , is only two months away – April 17-20 in Washington, D.C.! Attendees can expect four days of best practices, product updates, networking and hands-on workshops with finance and industry experts from around the globe. Perficient is proud to be a Splash sponsor and we’re looking forward to meeting you in-person at Gaylord National Harbor Resort & Convention Center, or virtually online.

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Making the leap from R&D to fully integrated biotech for first launch

McKinsey and Company

Many biotechs struggle with growing pains as they near their first product launch. The transition to commercial success may require shifts in organization, processes, capabilities, and mindsets.

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How Can A Virtual Assistant Be A Security Risk

Outsource Workers

Hiring a virtual assistant is commonplace throughout businesses globally, but with cybercrime, on the rise, the proper security measures must be taken to prevent cyber attacks. Virtual assistants can leave themselves vulnerable if they don’t take cyber security seriously. All businesses must implement the proper protection on their windows mobile devices, iOS and android operating systems to prevent data breaches.

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Understanding and Meeting Customer Needs, Wants, and Expectations

Aspirant

Clayton Christensen, the business guru, and Kim B. Clark, Professor of Business Administration at the Harvard Business School, note that of the 30,000 new products launched yearly for consumers, approximately 95% fail. That's a high rate of failure by any measure. While nobody who launches a new or improved product wants to be in that 95%, it's often difficult to know which steps are best to take to improve your odds of success.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Capgemini’s advanced advertising solution leverages AWS Clean Rooms

Capgemini

Capgemini’s advanced advertising solution leverages AWS Clean Rooms Dio Favatas 15 Feb 2023 Capgemini is excited to announce support for AWS Clean Rooms , an analytics service from Amazon Web Services (AWS). AWS Clean Rooms helps companies and their partners more easily and securely analyze and collaborate on their datasets without sharing or revealing the underlying data.

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Power of High-Tech and High-Touch Service for Retail

Working Solutions Outsourcing

This content has been revised since its published date to include more information for those looking at how retailers can use the power of high-tech and high-touch service to improve customer experiences. The COVID-19 pandemic accelerated the need for great online customer service while compounding retailers’ abilities to ensure the best experiences.

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Influx year in review 2022

Influx

As 2023 has kicked off, it’s time to dig into some highlights from our team, our clients, and the company. Our teams internal growth was huge- with 121 Influx employee promotions throughout the year. Our agents now speak 8 languages including English, German, Portuguese, Spanish, French, Hindi, Bengali, and Indonesian. As a whole, we experienced a 26% increase in new business growth.

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THE CHALLENGES AND OPPORTUNITIES OF INDUSTRY 4.0

Capgemini

THE CHALLENGES AND OPPORTUNITIES OF INDUSTRY 4.0 Arun Dharbal 9 Feb 2023 Facebook Twitter Linkedin Capgemini and Oracle enable transformation for companies throughout the manufacturing sector. The manufacturing sector is in the midst of the fourth industrial revolution – also known as Industry 4.0. Numerous technology advances are behind a massive change in how companies operate.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Improve Your Recruitment Process With 5 Essential Tips

Aspirant

As a leader in the talent acquisition and recruitment process outsourcing space, we are often called upon to help organizations assess their current recruiting processes. Many talent acquisition leaders, recruiters, and HR professionals believe their work processes could be more efficient and updated. This concern naturally stems from two factors.

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Finance Transformation Case Study for Client Transitioning to Nasdaq

Auxis

CLIENT PROFILE Our California-based client is a leading business-to-business provider of Software-as-a-Service solutions for internet gaming. Traded on NASDAQ, the client’s technology platform is primarily used by land-based casinos across the U.S. to run online casino gaming ( iGaming ) and sportsbooks services legally, profitably, and with engaging content.

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Will It Be ‘Happily Ever after’ Post Veeva-Salesforce Divorce?

Everest Group

With the Veeva-Salesforce marriage splitting in 2025, can the two long-time partners remain business friends? Read on to learn what the end of this life-sciences CRM partnership will mean for each of the companies, enterprises, and customers. The fairy-tale beginning! Veeva and Salesforce are the front runners in the life sciences-focused customer relationship management (CRM) and commercial technology landscape , with their exclusive focus on Pharmaceutical and MedTech domains, respectively (wi

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Banks’ core technology conundrum reaches an inflection point

McKinsey and Company

The founder and CEO of Thought Machine talks with McKinsey about how advances in cloud-based solutions are helping banks meet the technology challenge.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Sustainability begins with design

IBM Services

If you want to make sustainable products today, dabbling at the edges no longer suffices. You must start at the design phase. For example, 80% of a product’s lifetime emissions is determined by product design. Achieving sustainability demands a transformation of thought. While 86% of companies have a sustainability strategy—with 73% of those set on a net-zero carbon emissions goal—only 35% act on that strategy.

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CRM Virtual Assistant: Revolutionizing Customer Relationships

Magellan Solutions

Before digital marketing evolved, performing daily tasks, gathering data, and generating leads had been really time consuming for marketers. Those tasks added to the employees’ pile of work which hindered them from focusing on their other core businesses. The adoption of customer relationship management (CRM) systems in the business world has been a game changer for employees.

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How to find the right outsourcing provider

ScaleHub

Outsourcing isn’t just a cost effective way to streamline certain processes. It’s the logical next step in expanding your company’s footprint in a productive way. In our previous post , we discussed why companies outsource their tasks and some questions to consider. Apart from understanding the ins and outs of outsourcing, choosing the right outsourcing company also depends on your company’s unique needs.

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DAX Best approaches in Power BI

Perficient Digital Transformation

This article helps you to accelerate your Power BI reports by improving their back-end code. Effective use of DAX functions: Adding DISTINCT () and VALUES () functions persistently: In DAX, the blank value necessitates special consideration. Power BI assigns a blank value to the column when connecting directly to a query since it is unable to check for referential integrity breaches.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.