Thu.Feb 02, 2023

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Want More Customer Data? Build An Enterprise Data Strategy First

Forrester Digital Transformation

In the era of data deprecation, many B2C marketing clients are asking me “how can I get more first-party data?” or “how do I get more customers to share data with me?

Marketing 130
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What Makes A Great Outsourcing Partnership (and even friendship) 

Redial

As the term nearshoring keeps popping out on different media outlets , reinforced by constant trade and investment agreements, companies will continue to outsource. So, in the month of love and friendship, we see fit to talk about the benefits of outsourcing partnerships and how to keep them successful and turn them even into friendships. Which ultimately relies on development and execution.

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Revolutionizing the Way We Pay: The Top Payment Industry Trends You Need to Know in 2023

Perficient Digital Transformation

Across industries, consumers are communicating the same demands; they see the thing, they want the thing, and they want it in their hands within hours, if possible. And if it’s not possible, they wonder why not since it usually is through Amazon. Because money is what makes the world go-’round, the payments industry has responded to this heightened sense of urgency from consumers to get ahold of merchandise, services, and funds seamlessly, immediately, and with little to no human interacti

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The Future of Blockchain in Banking and Financial Services and FinTechs | Blog

Everest Group

Blockchain technology promises to transform banking, financial services, and FinTechs by enhancing the digital customer experience while lowering costs and reducing data risks in a secure environment. Service providers investing in blockchain capabilities will win in the long run. Read on to discover the future of blockchain in this blog. A brief history of blockchain in banking and financial services and FintTechs Since its introduction in 2008, blockchain has established itself as a key to opt

Banking 98
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Three Key Ways To Scale Your Team Through Outsourcing

SEBPO

Three Key Ways to Scale Your Team Through Outsourcing BLOG Three Key Ways To Scale Your Team Through Outsourcing As a partner to some of the largest companies in the digital advertising industry, we have witnessed how daunting growth can be without a plan to scale your operations. Once they decided to work with us, our clients, regardless of their size, have experienced how they can expand their reach and augment their ad ops, creative, data solutions, media planning, and quality assurance teams

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5 Product Engineering Mantras for Start-ups

comeMakeit

Every startup journey starts with a dream, a big one. It starts with wanting to change, or rather revolutionize, the way customers consume something, like Spotify, Airbnb, or Netflix. These disruptive startups took the risk to develop their ideas, and importantly, at the right time, i.e., when the market is ready. Looking back at their success stories we might oversimplify their journey and come up with many rules.

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Q&A: Hyland expert discusses the power of intelligent automation in banking

Hyland

Today’s consumers demand fast and efficient digital channels to conduct financial transactions. How can banks and credit unions keep up with the increased demand? Often, they turn to automation. BAI , a nonprofit that provides research, training and thought leadership in financial services, recently discussed key industry trends with Steve Comer. Steve, Hyland’s assistant vice president of financial services and insurance sales, has more than two decades of experience in financial services.

Banking 91
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Introducing the Australian Consumer Loyalty Survey

McKinsey and Company

Consumer-facing organizations in Australia can overcome declining consumer sentiment by investing in their loyalty programs.

Retail 94
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Journey to PMP Part 1: Preparation

Perficient Digital Transformation

I am thrilled to say that I finally earned my PMP certification and achieved above target in all areas! The exam is a beast, and unfortunately it took me over two years to understand the process, apply, and prepare. I am sharing my tips in hopes of making this experience easier and quicker for others on the same path. This is Part 1, where I am sharing my tips for preparation and studying.

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Digital and AI-enabled wealth management: The big potential in Asia

McKinsey and Company

The region’s mass-affluent and affluent segments are growing fast, and their demand for wealth management is evolving. Successful strategies will use digital and AI to access—and win—this market opportunity.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Setup Default Column Set for Guided Reporting

Perficient Digital Transformation

The Guided Reporting solution is used to provide business users with an intuitive and easy-to-use report viewing experience. This solution provides a framework for integrating customer data content into a report viewer workspace that is organized around the hierarchical Entity structure of an organization. In addition, reports are tailored to the data available for the specific Entity selected by the business user.

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Why you can’t tread water when inflation is persistently high

McKinsey and Company

Inflation destroys value across almost every industry. When high inflation is persistent, companies that merely maintain the same margins and returns are likely to destroy value.

Finance 68
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Q&A: Hyland expert discusses the power of intelligent automation in banking

Hyland

... The post Q&A: Hyland expert discusses the power of intelligent automation in banking appeared first on The Hyland Blog.

Banking 75
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Don’t Let Your Job Search Become Groundhog Day

Eclaro

Six more weeks of winter. Punxsutawney Phil has spoken, and who are we to argue with the guru of Groundhog Day?

Jobbing 71
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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5 Product Engineering Mantras for Start-ups

comeMakeit

Every startup journey starts with a dream, a big one. It starts with wanting to change, or rather revolutionize, the way customers consume something, like Spotify, Airbnb, or Netflix. These disruptive startups took the risk to develop their ideas, and importantly, at the right time, i.e., when the market is ready. Looking back at their success stories we might oversimplify their journey and come up with many rules.

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Omnichannel Brands Rule the Marketplace

Anexa

In the world of retail, the customer experience is everything. With so many options available to consumers, providing an exceptional experience can differentiate retailers and set successful brands apart from sub-standard. Providing an omnichannel approach is one of the most important factors in creating a great customer experience. This means delivering a seamless experience across multiple channels, from in-store to online to mobile.

Retail 52
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Director of Finance UK, “Digital Transformation a Top Priority for Finance in 2023,”

The Hackett Group

Corporate finance leaders expect to remain focused on digital transformation in 2023 to address recession, inflation, geopolitical turmoil and talent shortages, according to the 2023 CFO Agenda research from The Hackett Group. The post Director of Finance UK, “Digital Transformation a Top Priority for Finance in 2023,” appeared first on The Hackett Group.

Finance 52
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Supplier Management- The Ultimate Guide to Supplier Management and Software

Obobo

Supplier Management- The Ultimate Guide to Supplier Management and Software Supplier management is an important part of running a successful business. It involves understanding the different roles your suppliers play and how to manage them effectively. It also includes having the right technology in place to track contracts and orders, and to ensure timely delivery.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Employee Spotlight, Louisville: Bree Heightchew - Marketing Assistant

V-Soft Consulting

This month we are spotlighting Marketing Assistant, Bree Heightchew. Bree has been with V-Soft for nearly a year and already has made a huge impact. Recently, she has been taking on a new role as the Events Coordinator. Her bright personality and go-getter attitude are two of the biggest reasons why Bree is an excellent addition to our V-Soft family!

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ChatGPT – Can BFSI Benefit from an Intelligent Conversation Friend in the Long Term?

Everest Group

With the advent of chatbots reaching human-like sentience and mannerisms, and banks being at the forefront of adopting conversational Artificial Intelligence (AI ), the question arises whether ChatGPT threatens the likes of Google, other AI platforms, and the non-critical workforce in the technology and services industries. While its promise remains high, will the banking, financial services, and insurance (BFSI) sector unearth ChatGPT’s full potential?

Banking 52
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Fair Value Or Overpriced – Is A Valuation Correction In Store?

Zinnov

The volatility that the stock markets have shown in the recent times has left everyone with one big question: Is the valuation correction in public markets going to be followed by a correction in the private markets? The liquidity crunch-led stock market decline in the initial half of the year was the worst that has been seen since 1970. This liquidity crunch is an aggregation of multiple factors—global supply chain disruptions owing to lockdowns, the Russia-Ukraine war, meltdown in the global t

Banking 52
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Building a Shared Services Organization Structure | In the News

Everest Group

Amid the shifting economic climate and new reality of hybrid workforces, there’s no better time for companies to consolidate business functions and centralize support services. Five basic questions need to be asked when planning to centralize business functions and shared services companywide, according to Jimit Arora , Partner at research firm Everest Group.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Finding Your Staffing Fit

Transparent BPO Outsourcing

The ideal contact center ratio is not a one-size-fits-all proposition. By Jon Williams, Sr. Site Director of Belize Operations, Transparent BPO Formulas help businesses run smoothly. There are a host of prescribed formulas for running a successful and profitable enterprise, from the cost of goods sold to inventory shrinkage formulas. Business management gurus have pored […] The post <strong>Finding Your Staffing Fit</strong> appeared first on Transparent BPO.

BPO 52
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Storage Vendors Look To Make Case for Sustainability | In The News

Everest Group

Energy costs are rising, and sustainability is all the rage. But storage vendors may struggle to convince customers to combat climate change during an economic downturn. As one of the main elements of IT, storage often sits on the sidelines; that is its purpose. But it also uses a disproportionate amount of power. “[Vendors must] ensure that the technology is efficient [and] decreases overall power consumption while increasing performance and capacity,” says to Mukesh Ranjan , Analys

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How to Conduct a Virtual Reduction in Force (RIF) or Layoff

Career Minds

Recently, many companies have been slammed in the news for botching the layoff process, particularly when notifying employees who are working virtually or in hybrid roles.

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Top 5 Salesforce Best Practices on Apex Code

Perficient Digital Transformation

This blog is basically to help you go to that next level of coding and what are the things we need to consider while writing Apex code so that your code is adhering to the best practices. Apex runs in a multitenant environment that’s why Salesforce recommended Best Practices. It’s been defined over many years by Salesforce developers, Based on their collective experience. 1.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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Responding To The Cybersecurity Signal In The Sky, A Hero Steps Out Of The Shadows: Software Composition Analysis

Forrester Digital Transformation

Software composition analysis (SCA) has lived for many years in the shadow of static application security testing (SAST) and dynamic application security testing (DAST) tools that have commanded bigger budgets, stakeholder attention, and vendor competition.

Software 130