VXI

AUGUST 17, 2021

Nothing quite defines the future of customer service than customer experience agility. Agility, in terms of physiology, is defined as an ability to change the body’s position efficiently and requires the integration of isolated movement skills using a combination of balance, coordination, speed, reflexes, strength, and endurance. Transposing this to the Business Process Outsourcing (BPO) industry terms, customer experience (CX) agility is the ability of the service provider to swiftly mobi

Customer Service 105

Customer Service Service BPO Business Process Outsourcing 105

V-Soft Consulting

AUGUST 17, 2021

Starting your RPA journey can be challenging, and being completely aware of the initial steps in an RPA implementation will set you up for success in achieving automation. One of the world’s leading research and advisory companies, Gartner, has developed a three-step process to help companies like yours begin the RPA journey.

Advisory 98

Advisory Automation Research Robotics Process Automation 98

Premier BPO

AUGUST 17, 2021

PAKISTAN BUSINESS PROCESS OUTSOURCING COMPANIES CAN BE A DIFFERENTIATOR FOR YOU IN TERMS OF QUALITY, EDUCATION, CULTURE, AND COST. Offshore Outsourcing to Pakistan is the value-added key differentiator you should consider when choosing an Asian Outsourcing destination in 2021-2022. Ranked high among the top emerging digital hub destinations by a Kearney 2019 report, Pakistan surpasses well-established Asian outsourcers like India, China, and the Philippines in terms of financial viability.

Offshoring 98

Offshoring BPO Outsourcing Government 98

V-Soft Consulting

AUGUST 17, 2021

With digital transformation being embraced by industries, and exponential growth in the fields of Artificial Intelligence (AI) and Machine Learning (ML), businesses are changing the way they operate. In the manufacturing sector, the Industry 4.0 revolution is bringing in many changes. Advancements in automation technology and large-scale adoption of IoT devices in industrial settings is leading to a data explosion, which can be used to increase speed, flexibility and production in manufacturing

Manufacturing 98

Manufacturing Flexibility Automation 98

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Transperfect

AUGUST 17, 2021

From Apple TV+ to Zoom, video platforms have experienced phenomenal growth since the beginning of the pandemic. Viewing of video content has surged since March 2020. Audiences have sought entertainment from the likes of streaming platforms such as Netflix, Amazon Prime Video, and Disney+; human interaction via Zoom; information and escapism through YouTube; and community from Instagram and TikTok.

Collaborations 77

Collaborations Marketing Research Service 77

.orgSource

AUGUST 17, 2021

Artificial intelligence has moved into customer service departments. Whether it’s Alexa, Watson, or Hal, you can’t visit a website without a super-friendly little bot popping up on the right side of your screen. We are accustomed to the convenience of getting questions answered immediately. Associations haven’t been so quick to jump on the AI bandwagon. […].

Customer Service 64

Customer Service Service 64

IBM Services

AUGUST 17, 2021

While diversity was already woven into the values and corporate culture at Takeda, the global biopharmaceutical company has been accelerating its efforts towards a more diverse, equitable and inclusive DE&I organization. After partnering with IBM , Takeda evolved its multi-disciplinary and diverse Talent Acquisition team to reimagine its recruiting process and widen the pipeline of qualified applicants.

Jobbing 52

Jobbing Collaborations Management Healthcare 52

TTEC

AUGUST 17, 2021

Image: Type: Podcast Episodes Podcast Embed Code: HTML Override Type: Content Enable Social: Topics: Digital Transformation Body: Marketers are resetting their strategies and adapting to new customer expectations but what does that look like at a time marked with so much uncertainty? Judith Aquino spoke with Donovan Neale-May, founder and executive director of the Chief Marketing Officer Council, about the biggest challenges—and opportunities—facing marketers today.

Marketing 52

Marketing E-Commerce Right-Sizing Sales 52

Transperfect

AUGUST 17, 2021

Are you a keen golfer who’s looking to add more power to your swing? A few months ago, we held a virtual workout session with two-time world long drive champion, Tim Burke and his trainer Trevor Anderson. Together they took everyone through a workout designed to build coordination, increase mobility, and activate muscle groups critical to making your golf swing faster and more powerful.

Design 52

Design 52

SEBPO

AUGUST 17, 2021

PRESS RELEASE. SEBPO Recognized on Inc. 5000 List of Nation’s Fastest Growing Private Companies List for Seventh Time. August 17, 2021 – Marlton, NJ – SEBPO is pleased to announce that it was recognized on the Inc. 5000 List of the Nation’s Fastest-Growing Private Companies for 2021. This is the seventh time that the Company has been honored with this distinction.

Global Outsourcing 52

Global Outsourcing Outsourcing Professionals Outsourcing Government 52

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Perillion

AUGUST 17, 2021

At its best, technology has the power to improve collaboration, boost productivity, and enhance business intelligence.

Collaborations 52

Collaborations Software Management 52

Avasant

AUGUST 17, 2021

Press Releases. Avasant Global Equations Announces Partnership with IAOP. Los Angeles, CA | August 17 2021. This Press Release was originally published in IAOP. Avasant is pleased to partner with IAOP on Global Equations, a one-of-a-kind platform, that showcases the digital competitiveness of alocation while seamlessly connecting all the segments of an investment ecosystem.

Advisory 40

Advisory Government Flexibility Collaborations 40

Magellan Solutions

AUGUST 17, 2021

Contact center services Philippines current research of believed wasted budget on Telemarketing Philippines. There’s an old saying that telemarketing Philippines outbound waste half of the allocated budget. Problem is that clients don’t know which half. . Take this as an opportunity to re-evaluate what you have been doing and how you have been investing your marketing dollars.

Sales 52

Sales Call Center Marketing Outsourcing 52