Forrester Digital Transformation
NOVEMBER 12, 2021
To help brand manufacturers take control, Forrester’s Digital Go-To-Market Review series assesses a set of brands in a specific category to see how well they are positioned to thrive independently. In this review, we analyzed our reviews of 177 retail brands.
The Global Small Business Blog
NOVEMBER 12, 2021
©iStock/anyaberkut Mastercard’s Digital Doors curriculum helps businesses get online and stay protected, ensuring they have the right tools to maximize their digital presence and integrate e-commerce seamlessly, including the free Small Business Digital Readiness Diagnostic. Most recently, Mastercard committed $25 million to help more than five million micro and SMBs digitize through the Strive initiative.
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Groove Technology
NOVEMBER 12, 2021
On October 28th, Groove Technology officially achieved ISO 9001 certification, which will result in several benefits for our business and customers. What is ISO 9001? . ISO 9001 is a standard that specifies the requirements for a quality management system. It helps companies and organizations in becoming more efficient and enhancing consumer satisfaction.
Perficient Digital Transformation
NOVEMBER 12, 2021
As we’re slowly climbing out of the pandemic, the insurance industry has a fresh opportunity to begin to reinvent itself to align with the changing values of society and leverage the power of data and technology to do more than just deliver innovations in products, underwriting, and operational efficiencies. Carriers can reorient the foundational principles of what insurance is, move away from selling the unknown, and shift towards selling a proactive model that anticipates and provides future-f
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
McKinsey and Company
NOVEMBER 12, 2021
Supply-chain disruptions have made fast, flexible sourcing a top priority for fashion companies. Our survey of global sourcing executives reveals ambitious targets—and much work still to do.
The Hackett Group
NOVEMBER 12, 2021
A video interview with Harry Osle, available only to subscribers of the Financial Management Network. Excerpts below: The Great Resignation? Truly the Great Introspection. The Hybrid Model is Here to Stay. Successful Remote Onboarding. Share. Tweet. Share. The post Financial Management Network, “The Future of Work,” first appeared on The Hackett Group.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Auxis
NOVEMBER 12, 2021
Why outsourcing accounting is clear: it enables CFOs to reduce costs, improve productivity and efficiency, alleviate the industry’s talent crunch , and increase their internal focus on more strategic activities. With the pandemic adding new urgency for CFOs to build Modern Finance Departments and accelerate digital transformation, the global finance outsourcing market is projected to grow more than 40% by 2027, surpassing $50 billion, according to ReportLinker.
McKinsey and Company
NOVEMBER 12, 2021
Shifts in how businesses create value and how it flows to households highlight the changing role of the corporation.
Automation Anywhere
NOVEMBER 12, 2021
Good morning. From early times, people have been showing people how to do things. In fact, the cave paintings at Lascaux, France, are probably an instructional pictorial of how to do the primary job of the Upper Paleolithic period: Hunt, hunt, hunt. Painting translations: “Take stick with pointy rock on it. Aim stick at big scary thing with horns. Throw stick at big thing….
McKinsey and Company
NOVEMBER 12, 2021
Women are increasingly represented in public and social sector organizations, but burning out. To support women leaders, agencies can recognize and reward leaders who invest in employee well-being, diversity, equity, and inclusion.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Intelligent Management Inc.
NOVEMBER 12, 2021
An article in the Harvard Business Review draws attention to the problem of confusing correlation with causation. “Western management has failed to understand cause and effect” W. Edwards Deming. Mistaking correlation for cause can be dangerous.because it prevents us from understanding reality. Most importantly, if we do not nurture the ability to think cause and effect, we put our very lives at risk.
McKinsey and Company
NOVEMBER 12, 2021
Momentum has shifted: net-zero commitments are the norm. But demand for solutions and systems to meet them outstrips the supply. To respond, businesses should focus on five fundamentals.
Mattsen Kumar
NOVEMBER 12, 2021
Why Does Customer Experience Matter? Existing in today’s business world requires considerably more than just creating an item or administration for individuals to purchase. Such a large amount comes down to making an extraordinary customer experience (CX). Look at these special customer care experience models underneath: 1. Microsoft. In the mid-2000s, Microsoft was encountering a hitch in its development until its new CEO came in and drove the change from a regulatory company to an invent
McKinsey and Company
NOVEMBER 12, 2021
Do you want to understand human civilization? Look to the most elemental substance on earth: water.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Perficient Digital Transformation
NOVEMBER 12, 2021
Pharma, as a whole, had initially been stubborn to join the digital revolution, but COVID-19 had all industries scrambling to find socially-distanced and contactless ways to better serve consumers and patients. This forced pharma to elevate their digital game. Along with meeting consumers and patients where they are in the digital space, according to Forrester’s Top Trends For The Pharmaceutical Industry, 2022 , “the pandemic also underscored the need [in pharma] to address operational efficienc
McKinsey and Company
NOVEMBER 12, 2021
Online resale marketplaces are turning secondhand fashion into a mainstream market. Maximilian Bittner, CEO of Vestiaire Collective, thinks growing interest in sustainability will further fuel the category.
StaffVirtual
NOVEMBER 12, 2021
Business process outsourcing (BPO) is a specialized subset of the outsourcing industry Typically, in this model, third-party companies contract with clients to perform specific elements of a client's operations or to perform specifically designated processes or functions. The model began in the manufacturing sector, where companies contracted with outside manufacturers to service their supply chains, but in recent years BPOs have come to specialize in a wide range of additional areas.
McKinsey and Company
NOVEMBER 12, 2021
In the new automotive world, car interiors will take center stage as buyers focus on the cabin experience.
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Obobo
NOVEMBER 12, 2021
Suppliers Play A Crucial Role In Business And The Journey To Net Zero. Cop 26 has reignited news headlines across the globe to focus on our environment and people are now talking more than ever before about the practicalities of delivering what the politicians have promised the world and the impact it will have on their businesses. One of the ways that businesses will need to support this is through carbon monitoring and reduction.
Magellan Solutions
NOVEMBER 12, 2021
Picking the right Inbound Call Center Services For Your Business. Choosing the right inbound call center services for your business may be intimidating for some business owners. Especially for startups and SMEs. . This is because call center representatives carry your brand name and business ethics as well. Thus poor customer management may reflect on your business if you chose the wrong partner. .
Velocity Global
NOVEMBER 12, 2021
There’s a reason the front section of the airplane is called the business class. At least, there used to be. . Business travel was once understood as a necessity. Between 2010 and 2020, business travelers registered an average of 450 million trips per year in the United States alone. As the COVID-19 pandemic brought the world to a grinding halt, business travel slowed with it.
TTEC
NOVEMBER 12, 2021
Image: Type: Podcast Episodes Podcast Embed Code: The CX POD - Europe · Episode #16 "The Future of Strategic Sourcing and its Impact on Customer Experience" HTML Override Type: Content Enable Social: Tags: Customer Care Outsourcing Topics: Employee Experience TTEC’s newest episode of the CX Pod Europe puts one of our industry partners, The Global Sourcing Association (GSA) , under the spotlight as they celebrate their 35th anniversary.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
StaffVirtual
NOVEMBER 12, 2021
Take a hike India! The Philippines is the new call center capital of the world! It has an English-speaking workforce, geopolitical stability, a highly Westernized culture and the fastest growing economy in Asia! Its a great time to be in the Philippines - a buzz is in the air!
McKinsey and Company
NOVEMBER 12, 2021
What’s in it? What does it aim to do?
StaffVirtual
NOVEMBER 12, 2021
Why Should I Look for a PEO in the Philippines? Ask anyone who's tried to setup operations in a foreign country like the Philippines; nine times out of ten, they'll tell you that it's an expensive and time-consuming process. They're right, it is a major challenge to set up a new company, subsidiary or branch office in the Philippines, even though the ease of doing business has somewhat, been improving.
Everest Group
NOVEMBER 12, 2021
Process Mining. VIEW THE FULL REPORT.
Advertiser: G-P
The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.
StaffVirtual
NOVEMBER 12, 2021
Project Getaway is a great experience that I highly recommend! Basically, its 25 adventurous entrepreneurs, many of which have location independent lifestyles, coming together in exotic locations to learn and grow from one another. Its like a people accelerator where you learn best practices in how to run successful business while living an amazing life.
SPD Load
NOVEMBER 12, 2021
Building a startup is anything but easy. It takes hard work, determination, and a whole lot of decision-making. While you’re busy developing.
StaffVirtual
NOVEMBER 12, 2021
Running a successful business today is harder than ever, which makes having an outsourcing strategy more important than ever. Competition is coming from all directions. You must come up with new ideas constantly. Regulations and government control are constantly increasing. Health care costs are skyrocketing. The burdensome tax code and frivolous lawsuits are as American as apple pie.
Everest Group
NOVEMBER 12, 2021
Healthcare Interoperability. VIEW THE FULL REPORT.
Advertiser: ZoomInfo
One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.
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