Forrester Digital Transformation

AUGUST 1, 2022

We’ve said it many times: security matters, and security leaders have more influence and access to boards and senior executives than ever. Thanks to external forces like ransomware attacks, evolving security and privacy legislation, and existential loss of cyber insurance dread, they get it at the top. But that doesn’t always translate to into engagement […].

Government 246

Government Insurance Cybersecurity 246

The Global Small Business Blog

AUGUST 1, 2022

©iStock/tawatchaiprakobkit What's affecting me, my clients, my colleagues and other global small business owners: A federal program that encourages small businesses (in PA) to enter global export market. Open, the Google and Tiger Global-backed neobank , is planning to onboard about 10 million small businesses in 3 years as it aims to solve a series of challenges faced by SMEs for managing their business finances, using technology.

Marketing 148

Marketing Finance Management 148

Groove Technology

AUGUST 1, 2022

Logistics are an essential part of a company’s supply chain because they ensure that you’re coordinating your operations to meet the demands of your customers successfully — processing orders, maintaining proper material storage, fleet management, cataloging inventory, shipping products, and so on. Whether you own a transportation company or provide other services, logistics software development is critical for managing inventory and keeping the supply chain running smoothly, from wa

Software 130

Software Supply Chain Management Automation Manufacturing 130

Forrester Digital Transformation

AUGUST 1, 2022

The Triple/Quadruple Aim has long been recognized as a framework to optimize the US healthcare system. This daunting ambition was given hope with the proposal of accomplishing three goals equally in 2008, and the addition of the 4th in 2014. Theoretically, achieving these goals would alleviate the burden experienced by the healthcare ecosystem and increase […].

Healthcare 130

Healthcare 130

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

31 West

AUGUST 1, 2022

“People today really value workplace flexibility and remote work because it allows them to focus their energies on work and life as opposed to commuting or other complications due to geography.”. – Ken Matos, Vice President of Research, Life Meets Work. More than ever before employees have reached the threshold where they know what they really want.

Collaborations 130

Collaborations Flexibility Jobbing Out-Tasking 130

Forrester Digital Transformation

AUGUST 1, 2022

Forrester’s research shows that two-thirds of US firms are moving to anywhere-work models, bringing a significant shift to the tech labor market. For most companies, the labor market is tight and continuing to tighten. The highest attrition rates and hardest jobs to fill are concentrated in the IT labor force. But there is another side to […].

Research 130

Research Jobbing Marketing 130

Forrester Digital Transformation

AUGUST 1, 2022

We are thrilled to today release our second ever “The Forrester Wave™: End-User Experience Management, Q3 2022.” We looked at the top 9 vendors in the market today and evaluated them across a whopping 32 criteria – up from 10 in our previous New Wave report. Why is EUEM so important? The answer lies in […].

Marketing 130

Marketing Management 130

Simplr

AUGUST 1, 2022

Looking to take your chatbot to the next level? Or perhaps looking for data to support the debut of a bot on your website? We’ve got you covered with the latest chatbot statistics for 2022. Chatbots are here to stay. Thanks to the rise of the NOW Customer-what we call today’s customer who expects instant, around-the-clock responses and solutions-chatbots are the technology of choice for brands that want to ensure exceptional customer experiences.

Sourcing 105

Sourcing Sales Customer Service Retail 105

Forrester Digital Transformation

AUGUST 1, 2022

Location data is getting a lot of attention lately — most recently thanks to the Federal Trade Commission’s announcement that it is “committed to fully enforcing” laws that protect sensitive data, including location and health, after the overturning of Roe v. Wade. This is part of a long-running saga that includes Vice calling out data […].

Marketing 130

Marketing 130

McKinsey and Company

AUGUST 1, 2022

Psychiatrist and Harvard professor Shekhar Saxena defines human health holistically and thinks creatively about how to expand access to mental-health services around the world.

Service 89

Service 89

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Forrester Digital Transformation

AUGUST 1, 2022

The top health insurers are holding their Q2 earning calls and their discussions reveal key trends on where the healthcare industry.

Insurance 130

Insurance Healthcare 130

McKinsey and Company

AUGUST 1, 2022

A new report sheds light on passenger rail’s recovery from the COVID-19 pandemic, and how rail could position itself as one of the preferred choices of transportation for the future.

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80

Perficient Digital Transformation

AUGUST 1, 2022

Salesforce has launched a cloud-based service for the sale and creation of non-fungible tokens (NFTs). The first version of NFT Cloud was released in a limited pilot in mid-June at the Salesforce Connections conference in Chicago. Later this year, anticipated to be in October, Salesforce will make the product available to the public. This product represents Salesforce’s initial entry into blockchain technology.

Reduced Costs 69

Reduced Costs Sales Software Service 69

McKinsey and Company

AUGUST 1, 2022

Traditionally staid and stable, infrastructure investing has been shaken up by revolutions in energy, mobility, and digitization. Here’s how investors can stay ahead of the curve.

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78

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Perficient Digital Transformation

AUGUST 1, 2022

Denodo: A data virtualization platform. Data virtualization is a core technology that enables modern data integration and data management solutions. Factors of data virtualization: Connect, introspect, and govern any data source with zero data replication: Quickly connect disparate structured and unstructured sources. Catalog your entire data ecosystem.

Sourcing 64

Sourcing Government Management Software 64

McKinsey and Company

AUGUST 1, 2022

The Singaporean bank’s chief strategist talks about creating “joyful” banking experiences and a culture of innovation where psychological safety feeds a growth mindset.

Banking 64

Banking Finance 64

Perficient Digital Transformation

AUGUST 1, 2022

If anyone of you is starting their journey in Sitecore as a content author, then this blog will provide you a very basic ‘How to…’ guide and you’ll be able to author content in Sitecore (Version – 9). Content author are just the Sitecore users who manage content in Sitecore. Users can create pages, add components to those pages, change the content that is displayed by the components, and specify customization rules using the content authoring interfaces that Sitecore offers.

Management 64

Management 64

Anexa

AUGUST 1, 2022

The best customer service is circular: better service means improved business outcomes. Great CX results in happy, loyal customers and THAT generates profits. So if we’re talking about CX champions, exactly what are we talking about? How can companies align their business policies to put customers at the forefront of their business model? What processes, people, technology and data need to be in place to ensure exceptional and consistent customer service?

BPO 52

BPO Customer Service Customer Support Flexibility 52

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Perficient Digital Transformation

AUGUST 1, 2022

For years, people have posed questions along the lines of “when will digital health or virtual health just become? health ?” The premise being that digital is becoming so central to healthcare that the adjective “digital” is implied and therefore redundant. . But maybe that’s the wrong question. . If the quadruple aim is now the quintuple aim with?

Healthcare 64

Healthcare Call Center Insurance Government 64

Everest Group

AUGUST 1, 2022

Cybersecurity is already infamous for its obsession with acronyms. One list compiled by DoD Cyber Exchange counts 309 different security-related acronyms. Another list published by the National Institute of Standards and Technology (NIST) counts — well, I lost count, because it’s more than 25 pages long. “The key benefit of CNAPP is bringing a holistic, integrated and seamless view across the elements that influence the security of an application,” said Yugal Joshi, analyst at the tech research

Cybersecurity 52

Cybersecurity Research 52

Perficient Digital Transformation

AUGUST 1, 2022

Have you ever wondered how wonderful it would be if things like switching on lights, opening the doors, email replies, etc. which we require in day-to-day life become automated? Life would become easier, and humans will be able to take out time for themselves. Well, this is now possible thanks to AI and IoT. So, lets deep dive into the topic. WHAT IS IoT?

Out-Tasking 64

Out-Tasking Healthcare Risk Management Risk Management 64

Globalization Partners

AUGUST 1, 2022

With a population nearing 750 million, a large consumer market, and an estimated gross domestic product based on purchasing power parity of USD 33.62 trillion, Europe is an attractive market for Asia-Pacific-based companies with global ambitions. In the first quarter of 2022 alone, European venture capitalist pre-money valuations across all financing stages continued their upward trajectory to EUR 9.4 million — 43.2 percent more than in 2021.

Regulations 52

Regulations Offshoring Marketing Payroll 52

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting

Zinnov

AUGUST 1, 2022

by Sidhant Rastogi, Managing Partner, Zinnov; Anand Kalra, Principal, Zinnov; Shrey Sood, Engagement Manager, Zinnov; Prakash Jain, Project Lead, Zinnov. M&A activity has slowed from its record-setting 2021 pace, with economic headwinds stunting deals in the first half of 2022. However, setting aside the quarter-on-quarter decline, the number of deals are still higher than pre-pandemic levels of approximately 13,000, with total disclosed deal values of USD 1.08 Tn.

Service 52

Service Advisory Marketing Management 52

Intelligent Sourcing

AUGUST 1, 2022

In its inaugural edition of Top Employers for Tech Talent™, Everest Group ranked the leading US companies that employees perceive as the most desirable places to work based on job satisfaction, work environment, and other factors that technology-focused employees want. Based on the research findings, AllianceBernstein (AB) earned the number one spot among the 30 largest […].

Research 52

Research Jobbing Sourcing 52

McKinsey and Company

AUGUST 1, 2022

No more Ping-Pong breaks or office happy hours? No matter. Melissa Daimler shares how workplace culture can still thrive without an office.

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61

Go4Customer

AUGUST 1, 2022

In this era, outsourcing call centers in India is the most strategic business decision. It doesn?t matter whether you have a small, medium, or large organization, everyone continues to seek call center outsourcing partners who can handle their call at a nominal cost, provide outbound calls, handle difficulties with peak traffic, and provide them access to experts in customer relationship management (CRM).

Call Center 45

Call Center Outsourcing Management 45

Advertiser: G-P

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

Global Hiring

McKinsey and Company

AUGUST 1, 2022

As the world’s largest insurance group rolls out its new business and technology platform, Veit Stutz reflects on his role in this massive global undertaking.

Insurance 55

Insurance Service 55

SIG Speaks

AUGUST 1, 2022

As procurement leaders continue to navigate varying crises of 2022, we have a host of events and resources on deck to keep your team at the forefront of best practices ! August Microlearning Event. SIG's On May 18, TD Bank experts, Associate Vice President Michele Wesseling and Head of Cyber Controls Testing Neha Mudalgikar, as they explore cyber risk in today's constantly evolving landscape. .

Sourcing 40

Sourcing Research Banking Risk Management 40

Magellan Solutions

AUGUST 1, 2022

Statistics on the Philippine BPO Industry for the year, 2022. There were undoubtedly many disruptions that caused havoc for businesses in 2020 and this also affected the Philippine BPO Industry. However, a lot of BPO companies have been able to use this era of disturbance as a chance to review and rethink their businesses, making them robust and future-proof.

BPO 40

BPO Jobbing Outsourcing E-Commerce 40

McKinsey and Company

AUGUST 1, 2022

An interview with what3words’s Clare Jones.

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68

Advertiser: ZoomInfo

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.

Accounting