Forrester Digital Transformation

OCTOBER 19, 2021

Speed, Options, And Transparency Should Guide Holiday-Season Planning Retailers, get ahead of the holiday-season chaos and prepare your order management processes. Guide your holiday logistics planning around: 1) speed; 2) fulfillment options; and 3) transparency to create seamless and stellar experiences for your customers. 1. Speed of retail is a perpetual desire — and consistent […].

Order Management 246

Order Management Management Retail Marketing 246

The Global Small Business Blog

OCTOBER 19, 2021

©iStock/marchmeena29 Many global small businesses have such interesting origin stories—and sometimes the challenges and hurdles they face are equally unique. The 'Business Card Chronicles' series embraces that insight. A new film from dentsuMB can count on American Express business cards for dough—and other forms of support to global small business owners—to ensure their fortunes continue to rise.

165

165

Groove Technology

OCTOBER 19, 2021

The success of e-commerce companies like Amazon has signified an upbringing of a new successful industry online. A lot of companies have copied this formula, from bigger enterprises to small businesses, creating an online storefront has become the norm in the 21st century. Groove Technology understands the growing need for high-quality development services and we are here to deliver just that.

E-Commerce 130

E-Commerce Software Marketing Service 130

McKinsey and Company

OCTOBER 19, 2021

Large organizations’ commitments to financial results are at odds with traditional agile methodologies. Adapting them to meet enterprise-wide goals is key.

119

119

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Immedus

OCTOBER 19, 2021

Recently I was invited to speak on an Unleash webinar, The State of Play in the World of Pay , with George LaRocque , a leading work tech analyst and advisor and founder of WorkTech. It was a great opportunity for me to address an issue that is very close to my heart: the elevation of payroll from a back-office function to a front of house and integral to the continued success of any organization.

Payroll 105

Payroll Finance Analytics Automation 105

McKinsey and Company

OCTOBER 19, 2021

Utilities, traders, and large power consumers face significant challenges addressing the next normal.

Marketing 139

Marketing 139

Airswift

OCTOBER 19, 2021

Source: Frame Stock Footage/Shutterstock. Amid a fierce talent war, space technology companies need to take their software talent sourcing to the next level to reach new frontiers. In the popular imagination, the image of modern-day software talent is ensconced in multibillion-dollar Silicon Valley companies, with its casual dress code, well-stocked cafeterias, beanbag conference rooms and kegerators.

Engineering 97

Engineering Software Sourcing 97

Simplr

OCTOBER 19, 2021

Looking to take your chatbot to the next level? Or perhaps looking for data to support the debut of a bot on your website? We’ve got you covered with the latest chatbot statistics for 2021. Chances are that chatbots are here to stay. Thanks to the rise of the NOW Customer—what we call today’s consumer who expects instant, around-the-clock responses and solutions—chatbots are the technology of choice for brands that want to scale customer support.

Sourcing 96

Sourcing Sales Retail Customer Service 96

Provana

OCTOBER 19, 2021

It’s now mainstream to use call center speech analytics , even in small contact centers. These days, if you’re not using speech analytics, you’re probably falling behind. But what is the value of speech analytics in a call center? One obvious purpose is compliance – in a regulated industry to make sure agents are making the right disclosures and sticking to the right scripts.

Call Center 95

Call Center Analytics Regulations 95

McKinsey and Company

OCTOBER 19, 2021

Climate neutrality in Germany is possible as early as 2045, but decisive action must be taken now to achieve this target.

113

113

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Perficient Digital Transformation

OCTOBER 19, 2021

Last month, Microsoft launched a new feature: associate a hub site to another hub site. This functionality will add the ability to associate a SharePoint hub site to another hub site to expand search results across multiple hubs in your organization. This will enable users to discover relevant content when searching on any sites related to the associated hubs.

Sourcing 75

Sourcing Design 75

McKinsey and Company

OCTOBER 19, 2021

Although the COVID-19 pandemic has caused hardship, Asia has remained relatively resilient, and opportunities for growth are opening up.

100

100

Perficient Digital Transformation

OCTOBER 19, 2021

I’m lucky enough to attend Boston’s HLTH 2021 event and here’s a big shift I’ve noticed in the conference this year: mental health is front and center at the conference. There are no less than a dozen mental health-related companies exhibiting at HLTH, from apps like Calm and Headspace, who have pivoted to: corporate support systems. companies focused on ensuring the mental well being of front-line health workers. companies ensuring employees use those benefits.

Company Focus 69

Company Focus Healthcare 69

McKinsey and Company

OCTOBER 19, 2021

McKinsey analysis of more than 2,200 large global companies reveals the importance of monitoring both economic-profit growth and revenue growth.

Finance 93

Finance 93

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Ivemsa

OCTOBER 19, 2021

Manufacturing in Mexico offers foreign companies tax advantages, cost savings, and a vibrant industrial workforce to support their operations. There are several operational structures available when setting up a new operation in Mexico. However, working with a shelter company is one of the most cost-effective, efficient, and safest ways to get a project up and running.

Manufacturing 52

Manufacturing Administrative Regulations Retail 52

McKinsey and Company

OCTOBER 19, 2021

As Australian companies shift their focus back to growth, they should assess how the global pandemic has created new opportunities for international expansion.

Offshoring 79

Offshoring 79

Anexa

OCTOBER 19, 2021

Apparel is a necessity, which means even with the pandemic closing many stores across the country, clothing sales continue. Through ecommerce platforms, consumers can shop from their favorite stores contact-free and without the need for a mask. One of the issues retailers weren’t prepared for, is returns. During the pandemic, returns have increased.

Retail 52

Retail BPO Sales Call Center 52

McKinsey and Company

OCTOBER 19, 2021

After two years that transformed nearly every aspect of our world, McKinsey leaders from across the region discuss the biggest forces that have taken shape since the Asian Century began.

76

76

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Planergy Software

OCTOBER 19, 2021

How to Improve Working Capital and Liquidity. Working capital is the money that is available to a company to handle costs for its entire operating cycle after paying its current liabilities. Having a sufficient amount of working capital available is important for any business. But it’s also an important part of any growth strategies you may have for your business, since to grow and expand, you’ll need available working capital.

Inventory Management 52

Inventory Management Accounting Finance Sales 52

McKinsey and Company

OCTOBER 19, 2021

When Asia’s economy officially become larger than any other region in the world, it signaled a new era of Asian leadership.

79

79

CGS Inc

OCTOBER 19, 2021

10/19/2021. New York, NY, October 19, 2021 – CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced it was awarded gold in the regional (Americas) Contact Center World’s 16th Annual Global Top Ranking Performers Awards in the “Best Tech Innovation Award Vendor – Live Agent Support Solution” category.

Call Center 52

Call Center Business Process Outsourcing Customer Support Global Outsourcing 52

McKinsey and Company

OCTOBER 19, 2021

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.

61

61

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting

Hyland

OCTOBER 19, 2021

... The post Build resilience against supply chain disruptions <span style='display: block;font-size: 55em;line-height: 1.3em;font-weight: 100;;'>Keep freight moving with instant access to transportation and logistics documents</span> appeared first on The Hyland Blog.

52

52

Everest Group

OCTOBER 19, 2021

LIVE WEBINAR. Scaling Intelligent Automation: Can It Solve the Talent War? October 19, 2021 |. 9 AM CDT | 10 AM EDT | 3 PM BST | 7:30 PM IST. A significant boost in intelligent automation (IA) adoption occurred in response to the pandemic as organizations grappled to ensure business continuity. Post-pandemic, the adoption of IA solutions has maintained a steady climb and even accelerated.

Automation 52

Automation Shared Services Global Business Services Research 52

Metasource

OCTOBER 19, 2021

Pandemics change human societies on many levels. COVID-19 dramatically restructured the work model that had been around since the start of the industrial revolution. During the past year and a half, workers’ expectations have evolved. And, according to a new Bankrate Survey , it’s this shift in mindset that has over half of Americans planning to look for new jobs within the next year.

Out-Tasking 52

Out-Tasking Automation Jobbing BPO 52

Everest Group

OCTOBER 19, 2021

Join this webinar as Everest Group Partner, Anil Vijayan , and Appian Director of Product Marketing, Michael Rahm, discuss how to effectively adopt and implement an IDP solution and avoid common pitfalls. In this session, you’ll learn: The necessary capabilities of an enterprise-grade IDP solution. Which factors are most important to consider for successful model training.

Marketing 52

Marketing 52

Advertiser: G-P

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

Global Hiring

McKinsey and Company

OCTOBER 19, 2021

To build on their slim digital lead, Belgian companies need to improve in a few specific areas.

Management 68

Management 68

Go4Customer

OCTOBER 19, 2021

With India reopening after the pandemic, enterprise spending on business process outsourcing (BPO) is projected to increase at a compound annual growth rate (CAGR) of 5.8% to reach $8.8 billion by 2025 as knowledge-based and vertically specific processes are increasingly being outsourced. Over the years, the BPO industry has become one of the fastest-growing industries.

Business Process Outsourcing 45

Business Process Outsourcing BPO Outsourcing Service 45

Anexa

OCTOBER 19, 2021

According to a report by CNN Business , the American economy is operating at 92% and retailers are seeing an overall improvement in ecommerce numbers. As the COVID-19 pandemic struck, forcing closures and loss of jobs across the country, retailers took a hit. Toward the end of 2020, ecommerce sales soared, and while they aren’t quite as high as last October, online sales are consistent and remain significantly higher than they were pre COVID.

Retail 40

Retail BPO Sales Call Center 40

Anexa

OCTOBER 19, 2021

Lightweight vehicles, also called micromobility vehicles, are among many industries suffering the effects of COVID-19 on the U.S. economy. More businesses in this niche are turning to BPO outsourcing companies and call center companies in Florida, Texas, and California to encourage sustainability in the future. With pandemic restrictions, including local lockdown measures in many states, ridership for small personal vehicles, such as motorized scooters and electric bicycles, has decreased signif

Sales 40

Sales Call Center BPO Retail 40

Advertiser: ZoomInfo

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.

Accounting