Mon.Apr 03, 2023

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How Anypoint Platform can improve your customer experience

Groove Technology

Introduction to Anypoint Platform In today’s competitive business landscape, customer experience (CX) is a critical differentiator. Businesses are constantly seeking ways to enhance their customer interactions, and the Anypoint Platform by MuleSoft is a powerful tool to achieve this. In this article, we’ll discuss the ways in which Anypoint Platform can improve your customer experience, helping you gain an edge over competitors.

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Understand How Professional Services’ Rampant Acquisitions Can Deliver For You

Forrester Digital Transformation

Professional services firms including management consultancies, technology service providers, Big Four accounting firms, full-service consultancies, and product engineering firms have grown far faster than GDP for over a decade. Accenture’s revenue has risen at a compound annual growth rate (CAGR) of 11.2%, EPAM’s by 26.5%, and TCS’s by 9.8%.

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Why Multi-Factor Authentication (MFA) Is Crucial For Your Cyber Security Strategy?

31 West

The increased risk of cyber-attacks has empowered organizations to adapt to the latest security solutions. Information security has become businesses’ top priority, irrespective of the size and nature of the organization. The focus is now shifted to encryption, authentication, and access controls—all of which maximize your organization’s safety. Multi-factor authentication is one such robust security protocol for online activities.

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Indian Tech Outlook Looks Very Positive For 2023–2024

Forrester Digital Transformation

All major economies have been under distress due to the Ukraine war, stress in supply chains, post-COVID pressures, and banking crises in the US and Europe. Notwithstanding these challenges, the Indian economy will grow between 6.5–7.0% in the next 12 months.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Today in Global Small Business: Making Second-Hand Clothing the First Choice Worldwide

The Global Small Business Blog

©iStock/Iryna Mylinska What's affecting me, my clients, my colleagues and other global small business owners: Making second-hand clothing the first choice worldwide. What is Nato and why is Finland joining ? BRICS emerges as the world's largest GDP bloc , propelled by China's Rapid Expansion. Quote of the week: "I'm really interested in fashion but at the same time I find it quite competitive.

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The Data Center Colocation And Cloud Services Landscape In India

Forrester Digital Transformation

A thriving data center and cloud services market in India is spoiling CIOs with choices. Along with the established providers, there is a huge influx of local vendors. AI-enabled solutions, infrastructure as a service, platform as a service, and identity as a service are a few of the many recent offerings by these vendors.

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The White House’s $500 Million Request For CX Funding Is A Big Step Toward A Vital Goal

Forrester Digital Transformation

The White House’s budget proposal for fiscal-year 2024 includes more than $500 million in customer-experience (CX)-related investments to continue progress on the administration’s robust CX goals. Predictably, this hasn’t made headlines: It’s just.007% of the total $6.9 trillion budget proposal and doesn’t excite fiery debates like higher-profile requests do.

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Salary Increase, Attrition, & Hiring Trends 2023 — An India GCC View

Zinnov

Employees always take precedence when it comes to an organization’s growth strategy , making it critical to understand the business ecosystem of today to retain and onboard skilled talent. This report analyzes the salary, increase, attrition, and hiring trends of 2023, with industry-wide case studies to help leaders get an outside-in approach of the talent market.

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XR Glasses (i.e., Headsets) For Consumers – Just Another Screen? Or More?

Forrester Digital Transformation

The conversation around extended reality (XR) headsets comes and goes frequently – and is peaking again now. The story arc of these conversations has been similar for at least a decade (though we seem to have collective amnesia).

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What is cybersecurity?

McKinsey and Company

It’s what organizations do to protect their own and their customers’ data from malicious attacks.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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The OMS Market is a Battleground – Latest Forrester Wave™ Shows Fierce Competition

Forrester Digital Transformation

The just-published Forrester Wave™ for Order Management Systems (OMS) illustrates a fractured market of 8 OMS vendors, all racing to match an unprecedented rate of change.

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Perspectives on wireless and automated charging for electric vehicles

McKinsey and Company

Three corporate leaders discuss how innovative charging technologies could create new opportunities for electric vehicles.

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Let The Battle Begin: Privacy Versus ChatGPT

Forrester Digital Transformation

ChatGPT is in trouble with privacy. As part of an open investigation, the Italian regulator has stopped the use of ChatGPT in Italy.

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Winning in telecom CX

McKinsey and Company

Digital natives have redefined customer expectations. With a customer led, customer experience transformation, incumbent telcos can rise to the challenge.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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How AI is delivering for American sailors in the chow line

IBM Services

Over a 30-year career in the U.S. Navy, I’ve eaten many meals aboard ships of all sizes, from destroyers to nuclear-powered aircraft carriers. I know that few things can make or break the morale of a crew, a fleet or an entire armed service quite like the quality of food coming out of the mess. And when crew favorites are in short supply or delayed because of logistical bottlenecks, commanders are right to worry about combat readiness.

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Three innovations to solve hotel staffing shortages

McKinsey and Company

Short-staffed hotels are struggling to serve an influx of guests—these three innovative staffing practices could be the key to restoring service.

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Sole Proprietorship vs LLC: How to Choose Your Small Business Entity

inDinero

This may not be the most fun part of starting a business, but it shouldn’t be painful either. If terms like S corp, C corp, and sole proprietorship make your head spin, you’re definitely in the right place. This article will help you choose between a Sole Proprietorship vs LLC as well as provide a comparison of the five most common business organizations in the United States.

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Closing the data gaps in women’s health

McKinsey and Company

Life sciences innovation and healthcare advancement depend on data. Today’s data fails to offer a complete picture of women’s health. What can be done?

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Prioritizing Product Backlog: Key Factors for Effective Project Planning

Unosquare

Are crucial development tasks getting lost, causing delays, and contributing to misunderstandings? That’s the danger of a disorganized product backlog , and you can only solve these issues when you start at the root of the problem. Through this blog post, we’ll provide a comprehensive guide to backlog prioritization. This is a powerful tool that will help you navigate through the process with ease and precision.

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Avasant Named to IAOP List of World’s Best Outsourcing Providers

Avasant

Los Angeles, CA I August 26th, 2022 On August 17th, the Avasant Foundation held it’s first in-person graduation ceremony for the Avasant Digital Skills Training (ADST) in Guyana, a program curated to address the increasing demand for digital talent in that country. Launched amid the Covid-19 pandemic, the training funded by IDB Lab, the innovation laboratory of the Inter-American Development Bank (IDB), is geared towards bridging crucial knowledge gaps so that deserving Guyanese youth are adequa

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Inspiring development dialogue event demonstrates the transformative force of Impact Sourcing

Intelligent Sourcing

Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Hearing first-hand about the power of impact sourcing at the Development Dialogue gathering in India was inspiring for our sustainability analyst, who explores what is impact sourcing in this blog.

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9 strategies to develop innovative and diverse tech teams

Airswift

Source: Frame Stock Footage/Shutterstock These strategies can prevent unfair algorithms and foster innovation plus diversity in your business In today's world, diversity is incredibly important for any organisation - especially in the tech industry. However, many tech teams lack diversity and there are reports of digital discrimination inputed into artificial intelligence algorithms.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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How Salesforce Can Be the Fuel for Your Digital Oilfield Launch

Perficient Digital Transformation

For the history of oil and gas companies, growth has been the key indicator of success. Recently, the global pressure to reduce carbon footprint has switched industry focus from growth to adaptability. To survive the volatility of supply and demand in the market – regularly disrupted by political, social, and economic trends – oil and gas companies must find a way to stay agile and prepared for anything.

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Sole Proprietorship vs LLC: How to Choose Your Small Business Entity

inDinero

This may not be the most fun part of starting a business, but it shouldn’t be painful either. If terms like S corp, C corp, and sole proprietorship make your head spin, you’re definitely in the right place. This article will help you choose between a Sole Proprietorship vs LLC as well as provide a comparison of the five most common business organizations in the United States.

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3 Points to Consider When You Personalize Customer Engagement 

Perficient Digital Transformation

Contributors: Bill Dry, Gopal Kuppuswamy Why is Personalization Important? Congratulations on your decision to personalize the service and support interactions you have with your customers. Customers expect it, and there are measurable benefits. Also, many studies support your decision to personalize including these: Sailthru’s 2022 Retail Personalization Index reports that 71% of customers believe personalization matters.

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Everest Group Launches ‘Talent Genius,’ an AI-powered Platform to Guide Workforce, Location Decisions for IT, Business Process Services

Everest Group

With Talent Genius from Everest Group, global organizations can build, monitor and optimize their location portfolio and talent hubs by staying on top of talent market dynamics. DALLAS, Texas—April 3, 2023— Global organizations are constantly searching for talent locations that offer the right balance of cost savings, skills and risk profile, but they lack the credible, easily accessible data they need to make confident location and talent decisions.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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Bridge on the River Data: The transactional world and data fabric

IBM Services

The relationship between the transactional and analytical data was always a bit tensed. One maintained respectful distance from other, usually communicating through their common friend – data pipeline. It was going steady for at least two decades. But the uneasiness is growing now. And why so? Firstly, data pipelines can be slow. By the time the transactional data arrives at a data platform, like data warehouse or data lake, it is already stale.

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Our Top Takeaways From NAEM Tech23

Perillion

Here at Perillon, we’re always trying to keep a finger on the pulse of the industry and stay on top of developing trends that affect our customers. One of the ways we do this is by attending industry conferences every chance we get.

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Finance and Accounting Transformation Initiatives | Market Insights™

Everest Group

Finance and Accounting VIEW THE FULL REPORT

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The Future Of Windows Server: Emerging Technologies To Watch Out For

31 West

Windows server has been serving as an ideal platform for your IT infrastructure and all business applications. Microsoft introduces new upgrades to improve the server’s efficiency every 3-4 years. Upgraded servers offer faster speeds, higher storage capacity, seamless integration with third-party apps, and smooth management of IT applications. The server’s performance largely impacts the success of your business applications.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.