The Global Small Business Blog
DECEMBER 2, 2022
©iStock/gorodenkoff Technology has enabled collaboration across borders and time zones, and workers and companies alike are embracing remote work like never before. In fact, according to Gartner, by the end of 2022, 31% of all workers worldwide will be fully remote or hybrid. The U.S. is leading the way, with remote employees accounting for 53% of the U.S. workforce.
Forrester Digital Transformation
DECEMBER 2, 2022
2023 predictions for data mesh: Clarity, challenges, more confusion, and opportunities are all just part of the journey.
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Redial
DECEMBER 2, 2022
The end of the year is approaching, and it is the perfect time to appreciate your team’s effort. Showing appreciation for your team is essential to fostering an enjoyable and productive workplace. Whether you’re looking to thank your team for their hard work or to show that you recognize their efforts, there are many ways to thank your company team.
Forrester Digital Transformation
DECEMBER 2, 2022
The burgeoning shift to more accountable care and the high prevalence of chronic disease demands more proactive - versus reactive - care delivery models. Healthcare organizations and policy-makers recognize patient engagement improvement is a top priority to move this initiative forward. Read this blog to uncover key insights from conversations with patient engagement vendors.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
McKinsey and Company
DECEMBER 2, 2022
The surge in digital consumer interactions is making possible a new era of gathering, analyzing, and responding to individual customer data strategically and with precision.
Zinnov
DECEMBER 2, 2022
By Rajat Kohli, Partner, Zinnov, Atul Srivastava, Engagement Manager, Zinnov, Suraj R. Krishnan, Consultant, Zinnov. “Creation, creation, creation—the next ten years is going to be as much about creation as it is about consumption and the community around it, so it’s not creating alone,” is what Satya Nadella spoke a year ago when speaking about the creator economy.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Perficient Digital Transformation
DECEMBER 2, 2022
Introduction. Edge computing and more generally the rise of Industry 4.0 delivers tremendous value for your business. Having the right data strategy is critical to get access to the right information at the right time and place. Processing data on-site allows you to react to events near real-time and propagating that data to every part of your organization will open a whole new world of capabilities and boost innovation.
McKinsey and Company
DECEMBER 2, 2022
Many US retailers are reducing prices to clear excess inventory. Smart markdown strategies will make a huge difference to their bottom lines.
OpenAccess BPO
DECEMBER 2, 2022
How a 24/7 Call Center Handles a High Call Volume During the Holidays The normal call volume of a 24/7 call center can increase rapidly during the holiday season. Customer support teams prepare for high call volumes by measuring call activity, adjusting staff schedules, and organizing call systems. Is your outsourced customer experience partner ready […].
McKinsey and Company
DECEMBER 2, 2022
Stanford professor Jeffrey Pfeffer shares advice for gaining power through resources, reputation, and relationships.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Influx
DECEMBER 2, 2022
In the world of customer support, automating repetitive tasks helps to optimize daily workflow and promptly respond to customers. Specifically, setting up macros helps agents save time and energy, which inevitably cuts down on human error and saves money. If your business offers text-based support, including email, SMS, social media, or chat support , correctly setting up your macros will improve your speed and accuracy when interacting with customers. .
Intelligent Management Inc.
DECEMBER 2, 2022
Our team has been on the road internationally again over the last couple of months, introducing more companies to a management method for our age of complexity. People are looking for answers in our troubling times and our systemic approach is proving to be a robust response. Now that we are back in Canada, our Founder Dr. Domenico Lepore was interviewed by Gurmeet Judge, President and CEO of Encompass Business Technologies as part of their Business Leaders Podcast.
Zinnov
DECEMBER 2, 2022
by Nischay Mittal, Partner, Zinnov; Prankur Sharma, Principal, Zinnov; Anudeep Gill, Project Lead, Zinnov; Piyasha Chowdhury, Consultant, Zinnov. As the world increasingly values and strives for an Experience Economy, technology enterprises are also taking steps to ensure they’re in sync. Enterprises are moving beyond just looking for efficiency and productivity from their technology investments to offering superior experiences for all stakeholders – customers, employees, and even partners.
Hyland
DECEMBER 2, 2022
Love enterprise tech but low on browsing time? Here are five interesting pieces from around the world, distilled and delivered for your busy schedule. 1. Innovation to ease compliance burdens. What you need to know: Hyland Vice President of Product Management, Scott Craig , talked with Techstrong.tv about the differences in privacy protection between different professional sectors, such as finance and healthcare.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Auxis
DECEMBER 2, 2022
Now more than ever, cloud migration has been in the forefront of business decisions, with the urgent need for a secure, reliable and scalable off-premise technology solution that complements the ever-changing work environment.
Go4Customer
DECEMBER 2, 2022
Business communication channels are deployed for internal and external communication purposes. For a business, effective communication plays a critical role in all legacy business operations. Without a strong communication system, a company can?t hope to succeed. Business organization and communication are two sides of a coin. There are different types of business communication channels available these days.
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