Groove Technology

OCTOBER 11, 2021

On September 24th, 2021, Groove Technology officially became?a?Microsoft Gold Partner?in application development and?integration. After?a?rigorous?evaluation?process, we have been recognized as a?Microsoft?Gold Partner?in? Vietnam , ?Hong?Kong ?and? Australia.?This achievement marked an important milestone in our technical expertise and capability to deliver the highest standard products to our customers.

Software 246

Software Service 246

Forrester Digital Transformation

OCTOBER 11, 2021

When Valve Software had to deal with consumers hacking into the encrypted software of its popular game “Half-Life,” the company took a bold, overt decision to release the code to the community. The result? A rapid-fire exchange of ideas, iterations, and crowdsourcing that led to the creation of “Counter-Strike,” which became one of the most […].

Software 130

Software 130

The Global Small Business Blog

OCTOBER 11, 2021

©iStock/MH What's affecting me, my clients, my colleagues and other global small business owners: How Christopher Columbus became an Italian-American icon. Klasha raises $2.4 Million in seed funding to build technology for cross-border commerce in Africa. Mexico to require more documentation for shipments traversing the country. Quote of the week: "Following the light of the sun, we left the Old World." – Christopher Columbus Major reform of the international tax system, which will ensure that M

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Forrester Digital Transformation

OCTOBER 11, 2021

The EU has committed to becoming the first climate-neutral bloc in the world by 2050 and has adopted a slew of regulation to support this transition.

Regulations 130

Regulations Insurance Banking Finance 130

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Perficient Digital Transformation

OCTOBER 11, 2021

To meet customer demands, top brands must have a consumer-centric supply chain strategy in place. Having an effective supply chain is vital because consumers want their orders shipped as soon as possible at the cheapest cost. With the right technology and partner in place, establishing an effective supply chain is easy and will guarantee B2C success.

Automation 114

Automation Order Management Retail Customer Service 114

Forrester Digital Transformation

OCTOBER 11, 2021

ServiceNow and Celonis recently announced a strategic partnership that is looking to create a closer linkage between ServiceNow’s low-code platform with Celonis’ Execution Management System. The partnership goes far deeper than your standard press release and actually includes some serious co-engineering by both firms, as well as an investment in Celonis by ServiceNow.

Engineering 130

Engineering Management Automation 130

McKinsey and Company

OCTOBER 11, 2021

By acknowledging and addressing four factors relating to execution and operations, ParentCo can separate from SpinCo in a way that creates value for both.

Finance 107

Finance 107

Globalization Partners

OCTOBER 11, 2021

When your company is considering expanding internationally and opening new locations or branch offices in different countries, you can either hire people who already live in the countries or transfer current employees to the new office location. International relocations can make sense when you have experienced team members who know your business well and can serve as guides to help the new international offices thrive.

Marketing 98

Marketing Regulations Management Service 98

V-Soft Consulting

OCTOBER 11, 2021

A live chat solution is a great way to serve customers where they are - online. Communicate with customers in real-time, offer higher response rates and reduced wait times. It's best to follow these live chat best practices as they play a crucial role in improving customer experience and help small, medium, and large businesses support customers 24x7.

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Provana

OCTOBER 11, 2021

Scroll through the internet and you will find countless surveys indicating how finding talent is the biggest challenge for employers in 2021 and how it may be for years to come. Today, there are more open jobs and fewer people in the labor force. According to the Manpower® Talent Shortage Survey (2021) , global talent shortages are at a 15-year high.

BPO 95

BPO Jobbing Business Process Outsourcing Outsourcing 95

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

McKinsey and Company

OCTOBER 11, 2021

Changes in Asia's consumer markets offer new and diverse opportunities for growth.

Service 121

Service Marketing Insurance Banking 121

StaffVirtual

OCTOBER 11, 2021

Customer Service vs. Technical Support. When it comes to brand loyalty, a whopping 96% of global consumers rank customer service as an integral factor when determining who gets their business. This overwhelming statistic proves the importance of enhancing customer experience and understanding the different methods available to help you accomplish that goal.

Customer Service 52

Customer Service Service 52

McKinsey and Company

OCTOBER 11, 2021

Asian consumers are changing the way they shop and spend, and these shifts are creating a $10 trillion growth opportunity over the next decade. Tiago Devesa, engagement manager in McKinsey's Sydney office, explains what these new consumption patterns are, and what this means for businesses.

Management 58

Management 58

Everest Group

OCTOBER 11, 2021

Everest Group’s recently released whitepaper looks at the most important considerations companies should keep in mind on their payroll operations consolidation journey. The whitepaper touches on the following key aspects of multi-country payroll: The payroll journey so far. The pandemic and its implications for payroll. Payroll consolidation and its benefits.

Payroll 52

Payroll 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Hyland

OCTOBER 11, 2021

... The post CommunityLIVE 2021: It’s go time! appeared first on The Hyland Blog.

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Everest Group

OCTOBER 11, 2021

Everest Group is a proud silver sponsor of SIG’s 2021 Global Executive Summit, taking place from October 11 – 13 at the Omni La Costa Resort and Spa in Carlsbad, CA. Register to attend the event. Everest Group Executive Dinner – Monday, October 11 at 6:00 PM PT. Everest Group will be sponsoring an Executive Dinner, an invitation-only event, at the 2021 SIG Global Executive Summit on October 11.

Outsourcing 52

Outsourcing Government Service 52

SPD Load

OCTOBER 11, 2021

Are you a startup owner, product manager, or serial entrepreneur with an inherent desire to start a FinTech company from scratch? Do.

Management 40

Management 40

NoonDalton

OCTOBER 11, 2021

E-commerce stores have changed the way people shop, browse, and recommend products. People can now explore, find, and buy things from the comfort of their own homes thanks to online shopping. Machine learning, augmented reality, and the Internet of Things are increasingly being used by the industry to improve our shopping experience. But what does that mean for e-commerce business owners?

E-Commerce 98

E-Commerce Outsourcing Retail Customer Support 98

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

TTEC

OCTOBER 11, 2021

The contact centre industry is driven by customer experiences that are easy, difficult, joyful, stressful and everything in between. It’s incredibly important to take these everyday interactions from associates and customers and quantify them in a tangible way. Customer Satisfaction (CSAT), Customer Effort Score (CES), and Net Promoter Score (NPS) metrics have long been invaluable tools in the industry, but it’s critical to recognise that these metrics on their own cannot improve customer experi

Analytics 52

Analytics Offshoring Software Sales 52

Perficient Digital Transformation

OCTOBER 11, 2021

One of the most popular Drupal developer examinations is the Site Studio 6.x exam. This exam verifies that your Site Studio Drupal concepts are clear and that you are qualified to work on Drupal projects. The exam also validates that you are professionally an expert and able to work and deliver projects on Acquia and Drupal platforms. . Acquia has several different levels and examination modules.

Accounting 69

Accounting Management 69

Perficient Digital Transformation

OCTOBER 11, 2021

Optimizely CMS provides customization of content using events. A standard collection of events exists for most content types. However, additional events are available to further customize Optimizely Forms. To subscribe to Form events you use an Initialization module to attach an event handler. The logic for the event is typically defined in the same class.

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