Magellan Solutions

APRIL 15, 2021

The Importance of Customer Service Outsourcing for SMEs. There are a lot of advantages when going for customer service outsourcing. Several big corporations rely a lot on BPO companies. They made a great fortune out of the contact support service. But, is it the same outcome for small and medium enterprises? Unlike the Fortune 500, most of the SMEs don’t have the luxury to spend much for their customer service.

Customer Service 52

Customer Service Outsourcing Service Call Center 52

3Pillar Global

APRIL 15, 2021

Developing software isn’t easy when technologies and industry standards are constantly evolving. Between the rapid pace of change, mounting pressure to accelerate digital transformation, and the uncertain economic, social, and political climate as well as finding and paying for skilled development talent, organizations have their work cut out for them.

Software 40

Software Right-Sizing Cybersecurity Supply Chain Management 40

Automation Anywhere

APRIL 15, 2021

We all know the value of information, but how many times have we said to ourselves, “If only I would have known that sooner.” Too many times to count, right? Hindsight is always 20/20, so we do our best to make the best decisions we can with the information we have at that moment. Take, for example, the GameStop stock fiasco ($GME) fiasco. One user on Reddit came across some information that allowed him to anticipate an upward spike in the stock, resulting in him making millions.

Robotics Process Automation 97

Robotics Process Automation Analytics Automation Manufacturing 97

3Pillar Global

APRIL 15, 2021

Whether software is your product or you’re looking to digitize your business to compete at speed and scale, you’ll need to come up with a comprehensive plan of attack. Many enterprise software projects are poorly-planned, poorly-executed—or both. As a result, organizations end up with a system that’s overly complex, expensive to maintain, and, unfortunately, fails to hit the objectives outlined in the initial plan.

Software 40

Software Cybersecurity Sales Analytics 40

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

3Pillar Global

APRIL 15, 2021

Software development best practices are always evolving and improving—however, 2021 marks a moment where we’re rethinking industry guidelines, workflows, and embracing a wide range of new tech solutions—much smarter than the stuff we’ve been working within recent years. Amid all the uncertainty, it can be difficult to know which software development guidelines still stand and which new ones you’ll need to incorporate into your strategy ASAP.

Software 40

Software Engineering Automation Sales 40