Tue.Jun 15, 2021

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How to Future-Proof Customer Service Strategies

Future of Digital Sourcing Outsourcing

How to Future-Proof Customer Service Strategies. Related news: Top 7 Reasons Why You Should Outsource a Software Project Customer and product support has to evolve in the wake of the COVID-19 crisis. In Southeast Asia alone, the pandemic has caused a permanent spurt in digital adoption, with more than 1 in 3 consumers being new to digital services, of which 90% intend to continue their newfound habits post-pandemic, according to Bain & Company.

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Three Causes for Global Inflation Explained

Velocity Global

The COVID-19 pandemic has sent financial shockwaves through global markets since early 2020. Now, as international economies recover at varying paces, world economists sound the alarm about a new threat: global inflation. The Organisation for Economic Co-operation and Development (OECD), which consists of 38 worldwide nations, said its members saw the highest inflation rate in April since 2008, when a global recession sent markets into turmoil.

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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

In searching for outsource customer service solutions , you must consider how long an agent stays in the company. Outsource customer service solutions offer a wide range of benefits to any SMEs. It is popular for businesses that want to reduce their funds in manpower. However, how can you fully maximize the affordability of outsourcing? Is it about the least expensive service?

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Velocity Global commits $1M to First Descents to expand adventure programs for young adults coping with multiple sclerosis

Velocity Global

DENVER, June 15, 2021 – First Descents (FD) has announced a transformative $1 million contribution from Velocity Global to support the expansion of adventure programs for young adults living with multiple sclerosis (MS). Funds will support program development and help reach more than 1,000 MS participants over the next 5 years. “First Descents serves people first to fill a gap in psychosocial supportive care for young adults living with MS.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How Outsource Customer Support Services Completes the Value Chain of SMEs?

Magellan Solutions

How can Outsource Customer Support Services fill Value Chain gaps? Here’s a reminder: Successful businesses create value with each transaction by satisfying customer and shareholder needs. Companies that can generate good value are more likely to profit and to expand. But what about the case of SMEs? They do not have the capacity to ream through the global marketplace, yet.

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Three Reasons Experts Fear Global Inflation

Velocity Global

The COVID-19 pandemic has sent financial shockwaves through global markets since early 2020. Now, as international economies recover at varying paces, world economists sound the alarm about a new threat: global inflation. The Organisation for Economic Co-operation and Development (OECD), which consists of 38 worldwide nations, said its members saw the highest inflation rate in April since 2008, when a global recession sent markets into turmoil.

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Deep Dive into Global D2C Brands: 5 Brands Making A Difference

Mattsen Kumar

Over one-third of online buyers have bought products from a D2C brand in the recent past. The practice of manufacturers selling directly to customers is gaining popularity. To build upon the momentum, 78% of Global D2C brands have increased their marketing budgets. The advent of evangelical technology and the grand success of online selling has enabled brands to go solo.

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Why Hire Court Legal Researcher Philippines

Magellan Solutions

Why hire legal research ? Legal research is both a skill and a tool. It combines the study of legal knowledge, logic, and communications in order to develop the mind of an adept legal researcher. Legal research is performed by anyone with a need for legal information, including lawyers, law librarians, and paralegals. Sources of legal information range from printed books, to free legal research websites and information portals to fee database vendors. .