Redial

APRIL 6, 2021

Growing your business goes hand in hand with ensuring that the best, fastest, and most efficient customer experience. To ensure growth at a fraction of the cost, outsourcing your call center needs is an efficient method. It has become clear that customer experience is now the dominating factor in ensuring that businesses stay relevant with their products and services; Microsoft stated in their 2019 survey that 95% of their clients defined customer loyalty through excellent customer experience [1

Call Center 130

Call Center Outsourcing Right-Sizing BPO 130

Future of Digital Sourcing Outsourcing

APRIL 6, 2021

Outsourced Shuttle Services: The New Normal of the Shuttle Bus Experience. Related news: How Energy Performance Contracting Creates Savings The COVID-19 pandemic has changed the parking and transportation industry in countless ways. Corporate offices once filled with hustle and bustle have mostly turned into ghost towns, resulting in a significantly decreased need for shuttle and transportation services.

Outsourcing 98

Outsourcing Facilities Management Service Pharmaceuticals 98

WebCreek

APRIL 6, 2021

Introduction. While there is no magic crystal ball to predict all that will happen in IT and tech in 2021, we do have something close: data. Explore with us some of our data-driven IT and tech predictions and trends for 2021, and let us know what you think 2021 has in store. AI and ML. Artificial Intelligence and Machine Learning are everywhere, and have become invaluable to virtually every piece of recent tech, from AI in cybersecurity to ML in medical diagnosis.

Cybersecurity 96

Cybersecurity Healthcare Insurance Nearshoring 96

CDS

APRIL 6, 2021

Newly Named a Tech Pioneer on CRN ® ’s MSP 500 List, CDS Expands Market Reach CDS, the leading provider of multi-vendor services (MVS) for data centers worldwide, today introduced Commit , a new global channel program aimed at helping solution providers bring the most advanced, comprehensive and complementary infrastructure services to their enterprise customers.

Service 52

Service Accounting Finance Managed Services 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

https://www.hcmworks.com/blog

APRIL 6, 2021

Soft skills are unquantifiable attributes of human character and personality that relate to work. They are synonymous with “transferrable skills” as they are applicable to a plethora of employment positions and contexts. Soft skills pertain to non-technical skills in areas ranging from leadership to personality traits.

Management 52

Management 52

Magellan Solutions

APRIL 6, 2021

Best performing outsourced support agents. Magellan Solutions help you easily build a team and grow your organization. We provide everything you need. As a BPO company, we shoulder the responsibility of managing the processes of starting a team. Our skilled support team will help reduce your ticket volumes for better customer support. We also provide multilingual customer support for foreign-language-speaking customers. .

Customer Service 52

Customer Service Outsourcing Service Call Center 52

Velocity Global

APRIL 6, 2021

Acquisition creates largest global Employer of Record in 185 countries and 50 United States. Velocity Global expands service offerings to support scaled remote work with Independent Contractor Compliance and Agent of Record. Enhances customer experience through personalized support, best-in-breed technology, and increased scale. DENVER and SAN FRANCISCO, April 6, 2021 — Velocity Global, the leading provider of global expansion solutions, today announced its acquisition of iWorkGlobal, a wholly o

Payroll 52

Payroll Business Process Outsourcing Marketing Healthcare 52