Thu.Sep 22, 2022

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Why Is Culture So Important?

The Global Small Business Blog

©iStock/melitas Dutch social psychologist Geert Hofstede did a pioneering study of cultures across modern nations. One of his big questions is: Why is culture so important? His website says: Do we need to bother about culture? Every visitor of this site has her or his unique personality, history, and interest. At the same time, we share our human nature.

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How Does A Virtual Service Desk Operate?

31 West

For global organizations, a local service team can prove to be inefficient. You can run into issues like inconsistent levels of service quality, long resolution times, and cost concerns. So, how do you provide support to users present at different geographical locations while consistently meeting service metrics ? A virtual service desk could be the answer.

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Announcing The Finalists For The Enterprise Architecture Awards In Asia Pacific

Forrester Digital Transformation

Enterprise architecture (EA) is a strategic capability for many Forrester clients. It is essential that EA in all its permutations be results-oriented, pragmatic, and practical to remain relevant. In Forrester’s Enterprise Architecture Award, we look for stories of EA excellence resulting in tangible business and customer results. The Forrester Outcome-Driven Architecture Model rests on a base of […].

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Harnessing The Enterprise Artificial Intelligence Potential

Zinnov

By Rajat Kohli, Partner, Zinnov; Priya Bhalla, Project Lead, Zinnov; Saloni Patil, Project Lead, Zinnov; Shreya Ghose, Marketing, Zinnov. COVID-19 brought unprecedented disruptions in the operational models of businesses. In fact, the need for integrating Artificial Intelligence (AI) into daily operations became more and more evident during the pandemic.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Seven Rights of Data Storytelling

Forrester Digital Transformation

Get seven actionable tips on how to improve your data storytelling in this preview of the upcoming Data Strategy & Insights event.

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Securing Europe’s competitiveness: Addressing its technology gap

McKinsey and Company

Even amid war in Europe and the energy and cost of living crisis that has resulted, the region needs to pay attention to its slow-motion corporate and technology crisis.

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Are Companies with Hierarchical/Functional Mindsets Dinosaurs? A Systemic Approach Part 14

Intelligent Management Inc.

If you are a company that has a Hierarchical/Functional mindset, are you a dinosaur? We would say yes and time is running out for such companies in today’s complex scenario. It is also an enormous opportunity for all those companies who decide to abandon flawed thinking and adopt an evolved approach. In today’s post, Dr. Domenico Lepore looks at leading and managing a different kind of organization and the change process it entails.

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AI Generation – Lessons from the Past

Perficient Digital Transformation

A Flood of New AI Generation. The last couple of years (2020-2022) have been very interesting for content generated by artificial intelligence (AI) systems. Here in 2022, we’ve seen a multitude of new and interesting projects made available to the public for the first time. Below are some of the AI tools that are now accessible to the public. AI Image Generation AI Text Generation Other AI Tools.

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Resetting the e-commerce model to achieve profitable growth in Europe

McKinsey and Company

Winning EU consumer goods players are reprioritizing channels and markets to drive online sales, shifting to an online-first playbook, and investing in tech and specialist talent.

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AI Generation – Problems for the Present

Perficient Digital Transformation

The field of AI-generated content has been growing since 2020. I personally never paid much attention until recently as more and more headlines are hitting the news and people I know are creating AI art. While there is some great content being produced, it has led me to ask many questions. Ethics of AI-Generated Content. What are the ethics and legal implications of AI-generated art?

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Green infrastructure: Could public land unlock private investment?

McKinsey and Company

Emerging economies need the private sector to help fund green infrastructure initiatives. Access to public land can be structured to make those investments more attractive.

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People of Perficient: Meet Sean Hunt, Senior Solutions Architect

Perficient Digital Transformation

I recently connected with one of our senior solutions architects, Sean Hunt, to discuss what it takes to exceed our healthcare clients’ expectations. We also discussed the things Sean values most about his role, his team, and his company. I loved hearing about how our people influenced Sean’s decision to choose a career at Perficient, and I’m sure you will too.

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Low-carbon fun: Making RV manufacturing greener

McKinsey and Company

Being outside and enjoying nature is a key value proposition of the recreational-vehicle industry. Protecting the environment will soon become more important for the industry’s players.

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The UX trends shaping digital interfaces today

Perficient Digital Transformation

Today, so many digital initiatives are driven from the perspective of enabling technologies for the sake of using them. Working in the Experience Design practice here at Perficient, I’m on a constant mission to remind everyone about the true value of design. How it looks is, of course, important, but what it does is without a doubt the real value being created.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Author Talks: Steve Case identifies the US cities driving new innovation—and it’s not where you think

McKinsey and Company

For the past decade, most venture capital funding in the United States went to three cities, but Steve Case says a convergence of social, technological, and policy factors is rebalancing the scale.

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Commerce Directors to Speak at EnvisionB2B Marketplace Summit 2022

Perficient Digital Transformation

Directors of Commerce Strategy Karie Daudt and Justin Racine will speak at this year’s EnvisionB2B Marketplace Summit on October 17 in Chicago, Illinois. This premier event assists manufacturers, distributors, marketplace operators, and other B2B businesses overcome their obstacles regarding digital marketplaces with many solutions. Attendees across all industries will have the opportunity to network among marketplace experts and learn more about B2B marketplace strategies at a closer level.

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As ISVs disrupt payments, can merchant acquirers stay relevant?

McKinsey and Company

Merchant acquirers must act quickly to retain share as small businesses shift to integrated software vendors (ISVs), adopt value-added services, and address customers’ preference for omnichannel commerce.

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Akorbi Achieves ISO 27001 Certification

Akorbi

Plano, TX / September 22, 2022 / The Akorbi Group, a Plano-based global group of companies specializing in language, technology, and workforce solutions, announced it has achieved ISO 27001 certification, recognizing the company’s proven commitment to maintaining the highest level of information security management as an integral part of its business processes.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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How the Gulf of Mexico can further the energy transition

McKinsey and Company

Long recognized as a pillar of US energy production, deepwater Gulf of Mexico could help provide the resources the world needs during the energy transition.

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Providing Scalability with Flexibility to a Long-Term Strategic Partner

SEBPO

“I highly recommend working with this team, we have had such a positive experience.” – Director, Employee Development. Case Study. Providing Scalability with Flexibility to a Long-Term Strategic Partner. An industry leader in localized programmatic solutions needed help. They were over-reliant on temporary staff and faced critical inefficiencies.

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Using advanced analytics to improve performance in customs agencies

McKinsey and Company

Machine learning and other analytics tools can improve fraud detection and strategic workforce planning, among other potential benefits.

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Putting the “quantum” into machine learning

Capgemini

Putting the “quantum” into machine learning Barry Reese 22 Sep 2022. Facebook Twitter Linkedin Applying quantum to machine learning for quality assessment, part of the BMW Group’s Quantum Computing Challenge, we found that combining classic and quantum approaches makes it possible to build a more accurate model, using less training data. In the first article in this series, Our holistic approach to the BMW Group’s quantum computing challenge , we outlined Capgemini’s fruitful participation in th

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Cybersecurity is a requisite for unleashing 5G’s potential in healthcare

McKinsey and Company

New technologies in the healthcare area can lead to major quality-of-life improvements, but require massive investments in data security.

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Trust and Safety (T&S) in the Metaverse | With Great Power Comes Great Responsibility

Everest Group

LINKEDIN LIVE. Trust and Safety (T&S) in the Metaverse | With Great Power Comes Great Responsibility. View the event on LinkedIn, which was delivered live on Thursday, September 22, 2022. The metaverse is an expansive network of interconnected virtual worlds that enable highly immersive experiences and social connections. Due to its intrinsic nature and exacerbated by 5G and Web 3.0, the metaverse will drastically drive up data usage, unregulated social interactions enhanced by Augmented Rea

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How to provide amazing holiday time customer service

Influx

The holidays are a joyful time to close out the year and look back on everything your team has accomplished. It’s also a time when to-do lists run long and responsibilities pile up. For customer support teams that are unprepared, this dramatic increase in queries can lead to pressure that directly impacts customers and leaves them with a negative experience that damages a company’s reputation. .

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Velocity Global joins RSM US Alliance to achieve unparalleled global HR outcomes for clients

Velocity Global

DENVER, September 22, 2022 –. Membership combines Velocity Global’s footprint across 186 countries with RSM and over 90 RSM Alliance members in the U.S., Canada, the Cayman Islands, and Puerto Rico. Velocity Global , the leading provider of global talent solutions, today announced a game-changing strategic relationship with RSM US Alliance, a premier affiliation of independent accounting, consulting, and professional services firms.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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Everest Group ‘Commitment to Action’ Recognized at Clinton Global Initiative September Meeting; Firm Pledges to Double Number of Impact Sourcing Workers by 2026 | Press Release

Everest Group

Everest Group commits to help organizations around the world dramatically increase the number of jobs provided to workers in marginalized communities and lift communities out of poverty through impact sourcing. DALLAS, September 22, 2022 — At the Clinton Global Initiative September 2022 Meeting this week, former President Bill Clinton recognized Everest Group’s “Commitment to Action,” a proposal for “Enabling Inclusive Talent Models in the Global Services Industry.

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Blog Roundup: Our Most Popular Help Desk Services Blogs

Global Help Desk Services

Since we’ve started writing about IT help desk services, we’ve noticed that a few topics in particular seem to strike a chord with our readers. From improving an internal team to knowing when (and how) to outsource IT services, these blogs continue to resonate. Today, we’re spotlighting five of these topics that we think you’ll find especially useful.

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GBS Leadership Exchange: “More is Better” | Location and Sourcing Strategy for BFS GBS | Virtual Roundtable

Everest Group

GBS Leadership Exchange | Invitation-Only Event. "More is Better" | Location and Sourcing Strategy for BFS GBS. September 22, 2022 |. 8:30 AM EDT | 6 PM IST. Banking and Financial Services (BFS) companies have led the market when it comes to GBS model adoption. However, external market conditions, including the geopolitical environment, great resignation, talent shortage, and inflationary pressures have made finding talent and achieving enterprises’ growth aspirations a struggle for BFS GBS orga

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6 Features Every Collection Business Needs in Their Compliance Management System

Provana

It is no secret that a robust Compliance Management System (CMS) can help your collection business support a dynamic compliance strategy within your organization and automate the process of adhering to the policies and controls. By automating key compliance functions, you can always ensure that any changes made to your policies and processes are done right as you plan to scale your operations.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.