The Global Small Business Blog

JULY 28, 2022

©iStock/Robert Way Alibaba is going through a major transformation – transformation these days means cutting budgets, firing people and running a much leaner ship. Also with the transformation comes a more realistic goal on their future performance. History: Alibaba launched its B2B eCommerce site, Alibaba.com, in the U.S. three years ago and set a goal of adding 1 million local businesses and global reach, but the company has fallen short of those targets in the ensuing years, the report said,

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Groove Technology

JULY 28, 2022

The software and services sector has historically had a number of quick-moving innovations, and IT companies are constantly working to keep up with or even get ahead of their rivals in this market. And in that race, hiring a professional dedicated web development team from the outside has always been a viable alternative that many businesses worldwide favor as a cost-effective fix.

Offshoring 130

Offshoring Outsourcing Software Engineering 130

Forrester Digital Transformation

JULY 28, 2022

In Q2 2022, Spotify’s revenue, advertising, and monthly active users (MAUs) grew, defying fears that inflation and subscription fatigue would weaken demand. Spotify’s strong Q2 2022 performance continues the company’s rebound from its bouts with cancel culture in Q1 2022. Advertising Growth Is Solid, But Subscriptions Bolster Business Unlike Snap and Twitter, whose revenues fell […].

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V-Soft Consulting

JULY 28, 2022

The tech industry is growing in enthusiasm for working with minority and women-led businesses. There are many benefits for businesses to working with female-led companies. V-Soft Consulting is a WBENC, Women's Business Enterprise (WBE) Certified technology company. V-Soft is run by CEO Radhika Veer.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Forrester Digital Transformation

JULY 28, 2022

As I wind down the last few days of my Forrester career before I retire, I am very conscious of the fact that I am leaving behind two customer experience (CX) analysts who are in various phases of creating a Forrester Wave™. I won’t be here to see them through the process, so I wrote […].

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McKinsey and Company

JULY 28, 2022

It may sound like an outdated term, but apprenticeship remains a powerful tool in today’s businesses for building skills, increasing collaboration, and retaining talent.

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Collaborations 86

Perficient Digital Transformation

JULY 28, 2022

U plant, U pick! The Michigan PRFT culture committee recently rented a plot of land at the Greenmead Community Gardens in Livonia, and some enthusiastic colleagues have been tending to it by tilling, planting, weeding, and watering. Of course, one needn’t be a green thumb to join; anyone who can spell – plant , can volunteer at the garden. It is a quick drive to the garden as it’s just about two miles from the Livonia office, so you can head over before or after work!

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Forrester Digital Transformation

JULY 28, 2022

Forrester just published its inaugural OCM Landscape, an overview of 14 major OCM service providers and their top use cases for OCM.

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Service Management 130

Perficient Digital Transformation

JULY 28, 2022

Ecommerce means “the business of buying and selling things over the Internet.” Many businesses use ecommerce to reach out to clients all over the world and grow their sales. Ecommerce has several business models. Let’s review the most common models: Business-to-Business (B2B). Business-to-Consumer (B2C). Consumer-to-Consumer (C2C). Consumer-to-Business (C2B). .

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Retail Sales Service 64

McKinsey and Company

JULY 28, 2022

Two mutually reinforcing enablers—a standardized book-and-claim framework and a green supply-chain coalition—can accelerate decarbonization in the transport sector.

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Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Perficient Digital Transformation

JULY 28, 2022

Diagnosis & Prescription are the terms often used in medical context. However today I want to walk you through how these terms are related to Data Analysis. There are mainly 4 types of Data Analysis: Focus of this blog is on Diagnostic & Prescriptive data analysis. Diagnostic Data Analysis: Diagnosis means identification of nature of illness by the examination of symptoms.

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Retail Sourcing Design Analytics 64

McKinsey and Company

JULY 28, 2022

The White House wants to make engaging with the government easier. How can agencies meet the challenge?

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Government Design 82

Perficient Digital Transformation

JULY 28, 2022

One can use data for various purposes, including data analysis and creating machine learning datasets. However, data cannot be used in its raw form. For this, we need data processing systems. A data processing system extracts information from storage and transforms it into a form that can be used by humans and machines. During this process, it is known as extraction, transformation, and loading (ETL).

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Jobbing Engineering Sourcing Software 64

Velocity Global

JULY 28, 2022

Expanding a global presence is a natural and savvy move for any growing business. Hiring international talent is an excellent approach to tapping into new foreign markets, and a global employer of record (EoR) can help you along that trajectory. This guide explains the role of an employer of record, how to utilize an EoR, and the benefits of partnering with a global EoR to achieve your global expansion goals.

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Payroll Out-Tasking Regulations Human Resources 59

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

McKinsey and Company

JULY 28, 2022

Leaders can both shore up defenses and prepare for growth—if they heed the call for transformational change.

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Risk Management Risk Management Management 77

UnaTerra

JULY 28, 2022

Despite heavy criticism the German parliament has passed a bill on 23 June 2022 that amongst others changes the Verification Act (Nachweisgesetz) (“New Bill”) with effect of 1 August 2022. Employment Contracts on/after 1 August 2022 The New Bill requires employers for employees who start on/after 1 August 2022 to: record more essential terms and […] The post Germany: Legislative Update August 2022 appeared first on Unaterra.

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Balbelforce

JULY 28, 2022

In this post: What is call monitoring? Why do contact centers monitor calls? What are the advantages of call monitoring? “This call may be recorded for quality and training purposes” We’ve all heard these words before. If you contact customer support, there’s a good chance that your phone conversation is being recorded. And this isn’t just for the big companies.

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Call Center Regulations Right-Sizing Customer Service 52

Microsourcing

JULY 28, 2022

Virtual assistants are responsible for providing support to organizations from remote locations. They usually perform administrative duties such as managing appointments, handling and answering calls or queries, organizing multiple email accounts, overseeing social media profiles and even data entry.

Data Entry 52

Data Entry Outsourcing Administrative Accounting 52

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Automation Anywhere

JULY 28, 2022

Automation Anywhere has been named a “Leader” for the fourth consecutive year in the July 2022 Gartner Magic Quadrant for Robotic Process Automation. According to Gartner, “A Gartner Magic Quadrant is a culmination of research in a specific market, giving readers a wide-angle view of the relative positions of the market’s competitors.” “We’re honored to be named a Leader again by Gartner,” says Mike Micucci, Chief Operating Officer of Automation Anywhere.

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Robotics Process Automation Automation Research Information Technology 52

Balbelforce

JULY 28, 2022

In this post: What is call monitoring? Why do contact centers monitor calls? What are the advantages of call monitoring? “This call may be recorded for quality and training purposes” We’ve all heard these words before. If you contact customer support, there’s a good chance that your phone conversation is being recorded. And this isn’t just for the big companies.

Call Center 52

Call Center Regulations Right-Sizing Customer Service 52

Everest Group

JULY 28, 2022

GBS Leadership Exchange | Invitation-only event. Shaping Success for Automotive, Manufacturing, Logistics, and Energy & Utilities GBS. July 28, 2022 |. 8:30-10 am EDT / 6-7:30 pm IST. Automotive, manufacturing, logistics, and energy & utilities (AMLEU) GBS organizations are evolving enterprises by improving efficiency and effectiveness and enabling new growth.

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Energy & Utilities Manufacturing Collaborations Government 52

Transparent BPO Outsourcing

JULY 28, 2022

Identifying the true costs of agent turnover By Jason Sterns, VP of Business Development Fine print would make it easier. If there was some fine print in a contract, then it would be easier to determine the true costs of employee attrition. But there is no fine print or even an appendix in a BPO […]. The post The Burden of Attrition appeared first on Transparent BPO.

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BPO Business Development Business Process Outsourcing Outsourcing 45

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting

SPD Load

JULY 28, 2022

In this article, we’ll discuss the insurance ecosystem, and how to grow your startup with them. Consider it as a guide for.

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Insurance 40

31 West

JULY 28, 2022

Can you guess what might be the prime concern of today’s CTOs? Reportedly, over the past 10 years, there have been 300 network and data breaches involving the theft of 100,000 or more records. And that’s our answer! Managing network and information security, if failed, has the potential to put one in a dicey situation. Ending up as a fiasco. So, what is Enterprise Firewall and how can it help?

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Administrative Regulations Right-Sizing Analytics 130

SPD Load

JULY 28, 2022

In this article, we’ll discuss the insurance ecosystem, and how to grow your startup with them. Consider it as a guide for.

Insurance 40

Insurance 40

Perficient Digital Transformation

JULY 28, 2022

Introduction About Drupal. Written in PHP and published under the GNU General Public License, Drupal is a free and open-source web content management system (CMS). At least 14% of the top 10,000 websites worldwide and 1.2 percent of the top 10 million websites use Drupal as its open-source back-end architecture. These websites range from individual blogs to business, political, and governmental sites.

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Administrative Sourcing Management Software 111

Advertiser: G-P

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

Global Hiring

Transparent BPO Outsourcing

JULY 28, 2022

Infographic. The post Identifying the True Costs of Attrition appeared first on Transparent BPO.

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BPO Outsourcing 52

Perficient Digital Transformation

JULY 28, 2022

Be intentional. Be simple and intuitive. Focus on the future. Use a global mindset. These are the guiding principles in how Perficient’s Oracle ERP and HCM practice is transforming our own back office from Oracle E-Business Suite to Oracle Cloud. In a recent webinar, Perficient’s Vice President of People, Andrea Lampert, Chief Financial Officer, Paul Martin, Vice President and Controller, Susan Adomite, and our Oracle ERP Directors, Matt Makowsky (Finance) and Holly Higgins-Smith (HCM) discussed

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Finance Accounting Sourcing Automation 64

Perficient Digital Transformation

JULY 28, 2022

Economic globalization and remote work have an undeniable impact on the software development process. Project managers who lead software development projects are likely to find themselves managing project teams with members scattered around the globe. To deliver successfully, we need to work effectively with geographically distributed teams, a.k.a. global or multi-shore teams.

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Software Management Offshoring Collaborations 64

Perficient Digital Transformation

JULY 28, 2022

What is SSIS? SQL Server Integration Service (SSIS) is a component of the Microsoft SQL Server database software that can be used to execute a wide range of data migration tasks. The SSIS ETL tool Extracts data from different sources and transforms that data according to user requirements. And then loads data into various destinations. SSIS is a fast & flexible data warehousing tool used for data extraction, loading and transformation like cleaning, aggregating, merging data, etc.

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Out-Tasking Sourcing Software Flexibility 69

Advertiser: ZoomInfo

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.

Accounting