Thu.Aug 05, 2021

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Trends in Banking and Finance | MicroSourcing

Microsourcing

When COVID-19 quickly evolved from an emerging disease in China in late 2019 to a full-blown global pandemic a few months later, the banking and finance industry could have been forgiven for thinking: “Here we go again.” Having not long recovered from the fiscal nightmare of the Global Financial Crisis (GFC) of 2008-10, executives were bracing for another economic tsunami as borders closed, communities went into lockdown and the term ‘social distancing’ was added to the dictionary.

Finance 98
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New Employee Spotlight: José Carlos de Sousa Junior

Immedus

Today, in this Employee Spotlight, I am speaking with José Carlos de Sousa Junior , our new Brazil Payroll Manager. José is based in Sao Paulo, Brazil, and joined Immedis in May. So, José , tell us a little about yourself. I’m a 34-year-old graduate of International Relations. I also have a Masters in Finance, Innovation & Entrepreneurship.

Payroll 98
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Top 4 dominated future technology trends of InsurTech

Amzur

Reading Time: 3 minutes. How InsurTech Paves a Pathway to Improved Efficiency and Customer Experiences. Insurtech, a word that refers to technology designed to improve efficiency within the insurance industry, has been accelerating for years. Now, most modern insurance companies agree that improving their technology is a key component of their future success, but that doesn’t mean reaching that future will be simple or easy. .

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How ServiceNow Predictive AIOps Proactively Ensures IT Infrastructure Health

V-Soft Consulting

In today’s digital world, businesses are actively expanding their IT infrastructure and deploying digital solutions to stay competitive. This drastic upsurge has positioned IT departments as fundamental assets to success. It’s also led to IT services and operations management becoming more complex to match the rapid progression. Due to data silos and disparate tools with no proper integration, IT teams are finding themselves monitoring the health of IT infrastructure to achieve better operationa

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Outsourcing: What is the Agile Software Development Process?

Bydrec

Every development process must go through a methodology to ensure workability of the product and achieve a positive end result. One methodology that Bydrec employs is what is known as and referred to as agile project management or agile scrum. Agile methodology has experienced its genesis in the software development world. When learning about agile project management and how to create a process for it, typically on a document that workers may refer to, it is important to understand that this pro

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IT Help Desk Burnout: What to Do When Your Agents are Overworked

Global Help Desk Services

“I think I’ve hit my limit.”. “I hate the stress of this job when things don’t go right, and feel like I’m never appreciated.”. “ Between the stupid people, the angry people and the rude people, it all just starts feeling trivial and beneath you. You eventually stop caring.”. How are your help desk agents doing? You might not know it, but some of them may have hit their limit as well.

Jobbing 52

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Employee Spotlight Louisville: Igor Dizdarevic, HR Director

V-Soft Consulting

This month's spotlight features Igor Dizdarevic, V-Soft's Human Resources Director. Igor has been instrumental in implementing new benefits, employee training and enhancing HR processes since his start with V-Soft earlier this year. We recently had the pleasure to get to know Igor on a more personal level, learning what he likes to do in his free time and some interesting facts you may not know!

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ScaleHub expands to Southeast Asia, Australia and New Zealand

ScaleHub

ScaleHub’s global expansion continues! We’re proud to announce that ScaleHub is officially expanding to Southeast Asia, Australia, and New Zealand. With subsidiaries in the US and Bulgaria, ScaleHub’s parent company, headquartered in Norderstedt (near Hamburg), Germany, is forming its newest entity to build upon the success of its fully cloud-based managed-service crowdsourcing solution in Southeast Asia and Oceania.

BPO 52
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Employee Spotlight Atlanta: Sanjay Kommera, Chief Technology Officer

V-Soft Consulting

This month's spotlight features Sanjay Kommera, V-Soft's new Chief Technology Officer. After hitting the ground running just over a month ago, Sanjay has launched V-Soft Digital, a restructuring of the business solutions formerly known as V-Soft Labs. We are excited to have Sanjay join the V-Soft Family and lead the company and our clients to higher levels of innovation.

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How to Improve Business Efficiency and Run a Leaner Organization

Metasource

As your business grows, sometimes it feels like you don’t have quite enough help. Departments have multiplied and so has the number of employees within them. Processes that used to be simple now take way too long from start to finish. Inefficiency in your company processes could be costing your business every year. A Deloitte study found 59% of businesses use outsourcing to reduce these costs.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Diversity and Compliance Guidelines in the Workplace

https://www.hcmworks.com/blog

Regulations and best practices regarding diversity in the workplace continue to develop in the business landscape. Previously, we covered the different types of diversity in the modern workplace. These forms of diversity contribute to diversity in opinions, skills, and experiences. When incorporated into work culture, differences can inspire innovation and creativity.

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How Can Telemarketing Philippines Take Advantage of 80% Unanswered B2B Cold Calls?

Magellan Solutions

Telemarketing Philippines provides various techniques on how your business can still convert the 80% unanswered calls. Majority of B2B cold calls performed by telemarketers are either routed to voicemail or a bad number. That’s why many businesses turn to Telemarketing Philippines to solve this issue. Meanwhile, B2B lead generation companies in Philippines figured out the common problem when in businesses’ telemarketing campaign: Blocked outgoing phone numbers.

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24/7 Chat Support - What Businesses Should Know in 2021

StaffVirtual

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Call Center BPO Philippines Software (2021 Features & Pricing)

Magellan Solutions

We all want the top BPO Philippines software for the best CSR experience. Looking for the right call center ph softwares for your call center business? With hundreds of business process outsourcing companies Philippines tools available, finding the best ones for your call center can be confusing. 5 Essential Tools For Call Centers In Manila Philippines.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The Top EHS Stories From July 2021

Perillion

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Understanding complexities in managing Cross Border Payroll

Neeyamo

Payroll departments operate at the intersection of Finance and HR functions. While in some organizations, payroll aligns closely with HR, in others, they report directly to their heads of finance. The payroll team is responsible for accurately executing payments for one of the largest expense overheads in any organization, namely employee salaries and wages.

Payroll 107
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Democratizing Automation With Low Code/No Code

Zinnov

Conversation between Nischay Mittal, Principal & Global Head – Automation/AI, Zinnov; Vansh Kukreja, Project Lead – Automation/AI, Zinnov; Anudeep Gill, Consultant, Zinnov and Omid Aslani, Director Product Management, Kofax. Low Code/No Code (LC/NC) platforms are providing high scalability, performance, security, and integration across enterprise applications and are rapidly catalyzing the democratization of Automation.