Forrester Digital Transformation
JULY 25, 2022
When a customer opens a mobile banking app, they are usually trying to complete a specific task: paying a bill, seeing how much money they have left for the month, finding a recent transaction, requesting money from a friend, etc. But banking customers increasingly want more and better features on these apps. Forrester’s Mobile Banking […].
The Global Small Business Blog
JULY 25, 2022
©iStock/Big Joe What's affecting me, my clients, my colleagues and other global small business owners: Indiana, the land of startups. Yes, you read that right. Tech workers want to stay home, especially in San Francisco. Governments of the United States of America and the 17 partner economies on the occasion of the Supply Chain Ministerial Forum says , "The shocks to global supply chains from pandemics, wars and conflicts, extreme climate impacts, and natural disasters have put in stark relief t
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Groove Technology
JULY 25, 2022
IT outsourcing and outstaffing models have developed to service businesses worldwide. While both strategies essentially work in the same way—remote developers employed by a different (non-your) organization assist you with the jobs your in-house team is unable to complete—they are not the same. Discerning the right strategy for your projects can be aided by understanding the distinctions between outsourcing and outstaffing models.
Forrester Digital Transformation
JULY 25, 2022
I haven’t (yet) eaten her culinary delights, but Ramone Williams gave me a bit of her time to talk robots. She is the owner of the Tastee Spoon, a Caribbean – Jamaican restaurant and food truck serving up original cuisine in Atlanta. If you’re busy and want to skip the rest of the blog, here’s […].
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
31 West
JULY 25, 2022
A phishing attack involves social engineering where the attackers dupe people to steal confidential data. The hostiles mainly aim for credit card details and login credentials. In this type of cyber-attack , the enemies pretend to be a trusted body. They mislead victims to open an email or text message that carries malware. As soon as the recipient clicks the malicious link, the installation of malware starts.
Perficient Digital Transformation
JULY 25, 2022
Perficient is regularly recognized as a best place to work with a culture that encourages all colleagues to grow both personally and professionally. We have the best and brightest colleagues in the industry, and company initiatives like Growth for Everyone , our LiveWell@Perficient wellness program, and learning resources like Perficient Academy offer every colleague the opportunity to grow.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Perficient Digital Transformation
JULY 25, 2022
Properties are simply fields used to create a content type in Optimizely. In this blog, we will learn how to get a list of properties of a specific content type defined in Optimizely. These properties can be simple text, rich text, images, links, etc. Content. In Optimizely CMS, the first term you will hear is content. Content is just like items in Sitecore.
McKinsey and Company
JULY 25, 2022
With thousands to train, the transformation of Coca-Cola’s commercial product supply operations needed buy-in from the boardroom to the front line.
Perficient Digital Transformation
JULY 25, 2022
Patient centric operations are top-of-mind in healthcare organizations (HCOs). HCOs must prioritize, protect, and continuously improve the customer experience to achieve member satisfaction and retention. Our payer client believed they could achieve this necessary improvement by assessing contact center agent knowledge. So, we partnered with the payor to identify actionable ways to drive greater operational value through its contact center.
Outsource Workers
JULY 25, 2022
When you’re faced with finding a UX designer to work on your project, it can be tough to determine if the designer you’re hiring will be right for your needs and expectations. Luckily, there are plenty of ways to make sure you get the most out of your designer, even if they’re working from another country or from home. In this article, we’ll go over five tips for when you outsource a job to a UX designer and how you can make sure that your project goes smoothly and effici
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
McKinsey and Company
JULY 25, 2022
Artificial intelligence could have a significant impact on individuals, businesses, and governments. Here is what countries need to know about the benefits—and the first steps toward realizing them.
Automation Anywhere
JULY 25, 2022
Automation Anywhere is excited to announce the July 2022 release of its industry-leading cloud-native intelligent automation platform, Automation 360™ v.25. This release introduces a new intelligent document processing (IDP) solution, Document Automation, bringing one-click access to the latest innovation with seamless updates, code analysis to ensure best practices, and integration with Genesys.
McKinsey and Company
JULY 25, 2022
Our latest Australian consumer survey has found five emerging themes that describe consumer optimism, spending habits, and shopping transformations coming out of the COVID-19 pandemic.
Perficient Digital Transformation
JULY 25, 2022
The best and brightest people in the industry come to work at Perficient, providing our clients with exceptional end-to-end support and high levels of expertise. Our colleagues recognize the importance of their work, and they take pride in what they do while working alongside their trusted and respected peers. . Sarin Nair works on our award-winning commerce team a lead technical consultant based in Dallas, Texas.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
McKinsey and Company
JULY 25, 2022
Most non-profit institutions have significant progress to make to reach their stated goals of representational parity.
Perficient Digital Transformation
JULY 25, 2022
Customers want to interact with a website that adapts to their needs, and as a result, the key segments of the modern customer digital experience are personalization and convenience. Customers not only expect the ability to make purchases or leave comments, but they also expect those interactions to be saved for the purpose of updated account preferences and future recommendations.
NoonDalton
JULY 25, 2022
The trend to outsource corporate activities is gaining ground in a world where cost, speed, quality, and flexibility are more significant than geography. The aftermath of COVID-19 has marked a swift return to the fundamentals: enhancing value and reducing expenses. The idea that physical colocation of resources is required to establish reliable and fruitful interactions in the contemporary business world has been decisively refuted by the pandemic itself. — Rapid growth and the need to fil
Perficient Digital Transformation
JULY 25, 2022
Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing page or view our listing on the AWS Marketplace !
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Affirma
JULY 25, 2022
5 Reasons to Hire a Salesforce Partner. Did you just invest in Salesforce? Congratulations! As the king of CRM platforms, Salesforce is a holistic solution. However, with a wide range of services, Salesforce may seem complicated at first. After the initial investment in this robust platform, it may be tempting to save money. While Salesforce brings a lot of value to your business operations, you should resist the temptation of a DIY approach.
Perficient Digital Transformation
JULY 25, 2022
Have you ever wondered if it would ever be possible to time travel like in the old movies with a time machine? If we could go back in time and see the world, would we? If you asked me, I would have said yes! But not in the way that Hollywood portrays science fiction films. Today, we’ll look at one such feature. Go get ready to Time travel in the Data’s world of Snowflake.
Invensis
JULY 25, 2022
Records management will be essential whether you’re a large organization or a small enterprise. That’s because data and information are the pillars of any business. Without data, there won’t be specified norms or standards for the organization to follow while doing business operations. When it comes to the projection and evaluation of customers, data and […].
Perficient Digital Transformation
JULY 25, 2022
AEM has a vast infrastructure, and it requires time to hold expertise on it. Every expert was once a beginner, so you are never too late to start and have fun on AEM. In this blog, we will focus on the developers’ perspective of AEM and how one can start as an AEM developer. We will go through some of the topics which will help you station your pillars on AEM and get the crux of it.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Forrester Digital Transformation
JULY 25, 2022
Recently I looked back ten years to the publication of Outside In, a comprehensive take on customer experience that I co-authored with Kerry Bodine. The book was based on a dozen years of research conducted by Forrester’s CX research team up to that time. Although a lot has changed in the last 22 years, I […].
Perficient Digital Transformation
JULY 25, 2022
In this blog, we will implement remote validation by making an ajax call to the server without using jQuery; we will achieve this using vanilla JavaScript. What is the purpose of remote validation? Here’s an explanation : Often, user inputs must be checked against a database to see if it already exists. We need to validate the input on the client side.
Go4Customer
JULY 25, 2022
According to a recent survey, approx. 50% of the business prospects are not a better fit for what they are selling. This means getting the right person while introducing products or services is essential. Moreover, appointment setting services help an organization to make better and more meaningful conversations with their prospects. Well, setting an appointment can be challenging to execute.
Everest Group
JULY 25, 2022
Systemize Innovation . VIEW THE FULL REPORT.
Advertiser: G-P
The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.
Everest Group
JULY 25, 2022
Provider Assessment . VIEW THE FULL REPORT.
Microsourcing
JULY 25, 2022
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Forrester Digital Transformation
JULY 25, 2022
Mobile banking applications have become the digital hub of the customer experience. They are an absolute necessity for the customers and a preferred destination to exchange value between clients and banks. Forrester data shows that 77% of metro Indian online adults have done their banking on a mobile banking app on their smartphone in the […].
Advertiser: ZoomInfo
One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.
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