Wed.Sep 29, 2021

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Key Take Aways From IAA Mobility: Repositioning The Automotive Industry Around Changing Customer Priorities

Forrester Digital Transformation

Forrester attended the International Motor Show Germany, rebranded as IAA MOBILITY. It took place in Munich between 7-12 September 2021. The event was staged as a hybrid event. It managed to attract 400,000 ‘real’ visitors, making it one of the largest trade fairs since the pandemic started. The buzz was noticeable, although visitor number were […].

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Without Standard Shipping Containers, the Global Supply Chain Would Not Exist

The Global Small Business Blog

©iStock/pigphoto Anna Nagurney for Fast Company writes, "Today, an estimated 90% of the world’s goods are transported by sea, with 60% of that—including virtually all of your imported fruits, gadgets, and appliances—packed in large steel containers." She goes on to say, "In short, without the standardized container, the global supply chain that society depends upon—and that I study—would not exist.

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The 2021 Forrester And InfoWorld EA Awards Contest Winners Focus On Agility And Enabling Innovation

Forrester Digital Transformation

In the Forrester/InfoWorld Enterprise Architecture Awards competition, we look for the most dramatic stories of EA’s strategic leadership and concrete business impact. The winners of the 2021 Forrester/InfoWorld Enterprise Architecture Awards show a close focus on business results with a particular eye to enabling innovation across the enterprise plus an agile approach to technology implementation. […].

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Recruiting the Future of Healthcare: Why Nurses Are the Key to Healthcare Organizations’ Success

Perficient Digital Transformation

In the first article in this series , I wrote about my recent healthcare journey and how it lined up (and didn’t) with the strategic advice we give our healthcare clients. In part two of the series , I discussed the importance of an outstanding consumer experience — not just the digital experience — and how it’s more important than ever in an age when consumers can be more informed about their choices for healthcare.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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What Security Market Definitions Tell Practitioners

Forrester Digital Transformation

One of the biggest challenges of being a security industry analyst is finding when and how to define new market segments. We both had to do this recently — Jeff with managed detection and response and Allie with extended detection and response (XDR). The most common question we get from security vendors confused as to […].

Marketing 246
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Outside the Cubicle: Why Coworking Spaces Are a Hot Favorite in Asia-Pacific

Globalization Partners

The allure of today’s coworking spaces is hard to describe. Walk into any such space, and you’re greeted with a unique kind of exhilaration. Professionals clad in comfortable jeans do some of their best work, leaning back on teardrop hanging chairs or sitting perched on barstools surrounding large, shared tables. Most spaces are loud and vibrant, with bright colors and eclectic fixtures that follow a central theme.

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When agile marketing breaks the agency model

McKinsey and Company

The journey to agile marketing can be hard. But for many marketers and agencies, it offers the opportunity to forge a better partnership.

Marketing 114
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Glossary of key outsourcing terminology and models | MicroSourcing

Microsourcing

Outsourcing is where one company engages another company to provide services that were traditionally performed in-house. Deloitte’s Global Outsourcing Survey 2020 finds that cost reduction is the primary objective of outsourcing for 70% of businesses, while 40% say they choose to outsource because it gives them more flexibility.

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The Real Cost of Outsourced Technical Support and Its Advantages

Magellan Solutions

How do you even calculate the cost of Outsourced Technical Support ? It goes without saying that technology is critical to the success of any modern organization. And now that many firms’ employees are working remotely from home as a result of the Covid-19 epidemic, there are numerous abrupt technical adjustments that enterprises must undertake in order to survive. .

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How RPO can improve the candidate experience | MicroSourcing

Microsourcing

In the early weeks of 2021, about 42,000 employers were asked to answer a simple question as part of an in-depth study into an issue believed to be taking a tremendous toll on companies across the globe - “Are you having difficulty filling jobs?” The response was deafening, with 69% of United States employers replying in the affirmative. That’s right – more than two-thirds of companies were experiencing a talent shortage, the highest levels in more than a decade.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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How to modernize your legacy applications while migrating to the new Microsoft D365 Business Central?

comeMakeit

In our earlier blog, we talked about how migrating to D365 Business Central can be beneficial to ISVs. In this blog, we explain more about the changes in the previous functionality of the Microsoft platform and the steps to take when migrating to it. Migrate, extend or implement? There are tens of thousands of customized solutions built on top of AX and NAV that are still widely used by more than a hundred thousand businesses across the world.

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Reinvesting in Mexico: 3 Sectors That Are Leading the Way

Ivemsa

Many U.S. manufacturers are moving their facilities from China to Mexico or expanding their operations outside their headquartered city for the first time and nearshore manufacturing south of the border. However, there’s also a large number of manufacturing companies that are reinvesting in Mexico after already experiencing years of success. This foreign direct investment spans all sectors, including automotive, electronics, and medical device manufacturing.

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6 Common Outsourced Customer Service Problems (and Their Solutions)

NoonDalton

The Internet is awash with painful outsourced customer service problems. It seems to be an inescapable topic. An outsourcing partner – in many cases – can make or break your business. It’s all about making the right decisions. . Your business needs a customer support solution that helps you provide value, retain customers, and strengthen your brand.

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What is Workflow Automation? Getting Started in 4 Easy Steps

Metasource

Workflow automation is a method of expediting and streamlining document-based business processes to improve efficiency, reduce costs, and provide transparency. With automation, you’ll enjoy accelerated document processing times, fewer errors thanks to the elimination of manual data entry, and better accountability due to the visibility that digital tracking provides.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Evolution and opportunity in the postpandemic economy

McKinsey and Company

Industry and the government have evolved rapidly since the COVID-19 outbreak. What still needs to change, what will stay, and what will be left behind in the postpandemic economy?

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Three Powerful Lessons for Entrepreneurs from PandaDoc CEO Mikita Mikado

Velocity Global

From immigrating to the United States as a young adult to building a 700-person company in under a decade, Mikita Mikado’s life experiences taught him how to forge success from trial and error. As co-founder and CEO of PandaDoc, a software provider, Mikita learned how to grow a wildly successful company the right way—often through challenging circumstances.

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Economic conditions outlook, September 2021

McKinsey and Company

Executives’ sentiment on economic conditions continues to be positive, even as concerns mount—yet again—over the pandemic’s threat to growth.

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OneStream Custom Color Quick Tip

Perficient Digital Transformation

Recently I was working on a project and as part of the implementation, Cube Views were created which were deployed as Forms for data input. For most individuals who have implemented OneStream, creating a Cube View and deploying it as a Form is standard practice. What was different about this implementation is that the Cube View used a Row Override; therefore, the presentation of the Form displayed as an invalid intersection cell instead of as a calculated and/or aggregated data cell displaying

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Are Post-Pandemic Unemployment Numbers Hurting Your Workforce? See How Akori Workforce Solutions Can Help

Akorbi

Unfortunately, the world is still in the midst of an ongoing pandemic, and COVID is still wreaking havoc on the US economy and workforce. Many parents have left positions to stay home and care for children as the spread of the Delta variant forces schools and daycares to shut down. Other older workers who were disproportionately affected by the pandemic and lost their jobs earlier in 2020 have officially called it quits and retired.

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3 rules shaping the future of modern business

IBM Services

The expanding expectations of customers and employees isn’t a new phenomenon. New expectations have always driven businesses to transform and address new challenges while creating new opportunities for growth and acceleration. But today’s world is different and we find ourselves at a crossroads magnified by the pandemic and unforgiving of those businesses holding on and hoping things will go back to the way they used to be. .

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Persistent Announces a Dedicated Payments Business Unit and Expands Cloud Capabilities through Strategic Acquisitions | In the News

Everest Group

Persistent Systems today announced it has entered into an agreement to acquire Charlotte, North Carolina-based Software Corporation International (SCI) and its affiliate, Fusion360, and the business of East Brunswick, New Jersey-based Shree Partners including its subsidiary in India. Payments deliver foundational functionality not only for Financial Services, but across all industries, as they accelerate the adoption of digital to improve customer experience.

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BPO market update: strength in numbers

Microsourcing

When it comes to embracing change, the Business Process Outsourcing (BPO) industry has long prided itself on its ability to adapt and evolve. From humble beginnings when the main lure was cost-cutting to today’s sophisticated providers that help clients drive innovation and promote business value, the BPO sector is one of the world’s fastest changing industries.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Are You Up for an AP Challenge?

Automation Anywhere

If you follow the blog, you read about the Automation Anywhere Bot Games 21 and Bot Wars. Didn’t see the article on the games? Here’s some background—and an opportunity to explore the event in case you haven’t heard about it. Held during the month of August, the virtual Bot Games offered developers the chance to demonstrate their software bot-building skills for glory, cash prizes, and swag.

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Building a future-ready workforce with data and AI

IBM Services

When business leaders think about digital transformation, what comes to mind is improving customer experience, boosting the business’ agility or increasing access to data-driven insights. In the digital age, it is of course essential to innovate in ways that will empower your organization to deliver exceptional experiences to customers. But it’s equally important to reinvent the experiences you deliver to your employees.

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How Much Will Your Next Outsourcing Deal Cost? Understand These Seven Factors That Impact Pricing for Services | Blog

Everest Group

With outsourcing activity again picking up after slowing when the pandemic hit, now is a good time to gain a better understanding of how providers price IT services. To help ensure your enterprise gets the right value out of your next outsourcing deal, read on for expert pricing tips based on Everest Group’s experiences. Below are seven common trends we see that can impact the pricing of outsourcing services: Of course, it’s the economy : Without a doubt, the economy plays a major role in the mo

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What Every HR Team Needs to Know About Remote Employee Offboarding

Globalization Partners

There are many reasons employees leave a company — they retire, find a new job, or leave involuntarily due to layoffs or terminations. Regardless of these reasons, companies must prepare to make the exit an easy transition. An employee’s exit is part of the remote employee experience journey and companies must prepare in advance for the process of offboarding.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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Why Companies Are Considering Small Tech Firms For Cloud Services | Blog

Everest Group

Cloud as a concept and then as a reality swept through businesses over the past ten years, and most companies moved a lot of their applications to public cloud platforms. AWS, Google Cloud Platform, and Microsoft’s Azure (the hyperscale service providers) are now powerful influencers in business today. They turned IT into a commodity and then put an as-a-service layer on it, thus influencing business thinking as well as IT.

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How to Make an On-Demand Grocery Delivery App: A Comprehensive Guide

SPD Load

Hi there! Looks like you’re interested in how to create a grocery delivery application. Here we go. This guide is designed to.

Design 40
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Data Strategy: The Missing Link in Artificial Intelligence-enabled Transformation | in the News

Everest Group

Indeed, AI/ML models will be very or extremely important to the business performance of most organizations over the next two years, according to a Harvard Business Review Analytic Services survey of 247 business executives familiar with their organizations’ AI use. “There is a lot of long-term momentum in the AI market,” says Nitish Mittal , Vice President in the digital transformation practice at global research firm Everest Group, noting that AI/ML adoption is expected to accelerate through 20

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The benefits of offshore teams for building software

The Scalers

CONTENTS First things first: how much does it cost? Staying local Building an offshore team Accessing talented and forward-thinking engineers Scarcity and cost of local recruitment A way to escape the scarcity and sky-high pricing? Can enterprises grow with an offshore team? How to make offshore teams function well day-to-day. Today’s software companies invest a huge amount of time, effort, and capital into staying at the very top of their game.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.