Thu.Oct 27, 2022

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Sales Tech Innovation Is Declining — And That’s A Good Thing!

Forrester Digital Transformation

From 2020 to 2021, we saw a renaissance in sales technology. COVID-19 forced sellers to work from home, leaving no choice but to adopt new technologies to do their job. In addition, low interest rates provided an almost unlimited supply of funding to help sales technology companies solve this challenge. Investors funneled almost a billion […].

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New survey reveals $2 trillion market opportunity for cybersecurity technology and service providers

McKinsey and Company

Cyberattacks are proliferating, causing trillions of dollars of damage every year. The cybersecurity industry has a chance to step up and seize the opportunity.

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Six tips for managing companies through a recession

Microsourcing

There has been much discussion in recent months about whether the United States is in a recession. Based on the general definition – two consecutive quarters of negative gross domestic product (GDP) - that marker was achieved in the summer of 2022. Then there are those who adhere to the theory that a recession requires a significant decline in economic activity lasting more than a few months.

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Decarbonising India: Charting a pathway for sustainable growth

McKinsey and Company

This will be a decisive decade. With intentional action, India can accelerate decarbonisation at scale while pursuing economic growth.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Top 6 Outbound Call Center Services- 2022 Edition.

Go4Customer

Do you know how outbound call center services; also known as customer support services, can benefit you and your company in a variety of ways? Let's examine the many categories of outbound call center services in greater detail in this post. We'll also look at their advantages and how to make the best outbound call. What exactly are outbound call center services?

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The Helix report: Is biopharma wired for future success?

McKinsey and Company

The biopharmaceutical industry has made remarkable achievements in the past decade, but is it equipped to leap still further ahead in the coming one? Company leaders’ answers to nine questions could prove decisive.

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Measuring preparedness: Are public health systems ready for the next pandemic?

McKinsey and Company

Public health leaders could take a more strategic approach to assess and track investments in preparedness for future infectious threats.

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VXI COO Jared Morrison Wins Asia CEO Awards Expatriate Executive of the Year

VXI

Manila, Philippines (October 28, 2022) – Jared Morrison, COO of VXI Global Solutions was recognized with the Expatriate Executive of the Year award in the recent 13 th Asia CEO Awards last October 11, 2022, at the Manila Marriott Hotel. Over 400 nominations were received and reviewed by PricewaterhouseCoopers (PwC) Philippines for this year’s event.

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How US consumer behavior is changing: Insights for CPG companies

McKinsey and Company

With inflation at record highs and consumer sentiment at record lows, consumer-packaged-goods companies need to sharpen their brands’ value propositions and invest in innovation.

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CIO’s guide to legacy application modernization

Amzur

As a CIO you always focus on growth and simplifying IT and maintenance costs while improving the business agility and stakeholder experience. This is especially important during rapidly evolving business conditions such as a post-pandemic era. It is a time for growth and every enterprise is in need of applications and processes that support rapidly changing business vision and goals.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Hyperscaling a fintech start-up: Lessons from Moss

McKinsey and Company

CEO and cofounder Ante Spittler discusses how an investor observation sparked the creation of a company that is valued at €500 million just two years after launch.

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What is eSourcing? Definition

Obobo

What is eSourcing? Definition. Table of Contents. eSourcing, or electronic sourcing, is the process of using technology to procure goods and services. It’s a subset of business-to-business (B2B) commerce and can be used for both direct and indirect spend. eSourcing platforms streamline the procurement process by automating key steps like supplier selection, contract management, and spend analysis.

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Metaverse Interoperability Challenges and Impact | In the News

Everest Group

An open metaverse that mimics how we operate in the real world depends on interoperability. What is interoperability, why is it important and what will it take to make it happen? Yugal Joshi , Partner at Everest Group, said interoperability is not only necessary for consumers to have confidence their purchases work across platforms. As others have argued, he said it will ultimately also be needed to generate sales and establish a metaverse economy.

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A Complete Guide for U.K. Companies Employing Staff in Spain

Velocity Global

Spain is a prudent growth location for international business. The country’s long-standing trade partnerships with European, Middle Eastern, South American, and North African markets provide several benefits for business expansion into Spain, including reciprocal protection and promotion of foreign investments, avoidance of double taxation, and relaxed business regulations.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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How Will the Metaverse Affect the Future of Work? | In the News

Everest Group

Field trips to the Louvre for inspiration, sped-up learning, onboarding reimagined — how will the metaverse change our working environments and when? It depends. The broader adoption of metaverse platforms could increase employee engagement irrespective of where they are. “This will help savvy enterprises attract needed talent without worrying about the physical offices,” said Yugal Joshi , Partner at Everest Group.

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5 Asynchronous Tools for Remote Work Success

Globalization Partners

A vast, diverse global talent pool is now just a click away. The remote workforce model is ideal to build a global team and can be a win-win for both your company and employees. But before you hire the brightest talent from across the globe, consider how you are going to get the best out of them when they are in different locations and time zones. The answer is to embrace asynchronous communication.?

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5 Top ERP Trends for 2022 — And Their Implications for IT Leaders | In the News

Everest Group

Staying on top the latest shifts in enterprise resource planning (ERP) strategies and implementations will help IT leaders deliver maximum value from these business-critical systems. “There are regular updates to the ERP, which could be in the form of features and functionalities that are pushed into the live environment. If there is a high level of customization, a CIO will have to tweak the update in context of the customization.

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Agency Culture — Both Superpower And Achilles’ Heel — Is About To Change

Forrester Digital Transformation

Marketing agencies’ infamous environment — both vibrant and relentless — is decisively undergoing a cultural makeover in how its workers work, where they work, who leads the work, and what tools they use to create it. Agency culture is simultaneously their superpower and Achilles’ heel. They are well known to be vibrant enclaves of creativity where […].

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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The Conference Board’s Global Business Services Conference | Event

Everest Group

In-person event. The Conference Board's Global Business Services Conference. October 27 - 28, 2022 |. Westin New York at Times Square | New York, NY. Everest Group is a lead sponsor of The Conference Board’s renowned Global Business Services Conference, which is scheduled to be held in New York on October 27-28, 2022. We’ll be leading the following sessions: GBS Reference Data: A New Decision Tool Kellogg Corporation and Everest Group will showcase a breakthrough approach for integr

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Low-Code Is Helping Technology Firms Build A Bridge To Get Over Developer Hiring Challenges

Forrester Digital Transformation

Developer Demand Continues To Outgrow Available Talent The United States Bureau of Labor Statistics predicts a 22.2% growth in application development and quality assurance testing demand in the next 10 years. Unfortunately, we are struggling to meet current demand to fill development needs. As tech companies continue to modernize through digitization, they are using unorthodox […].

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12 Top Metaverse Predictions for 2030 | In the News

Everest Group

Like AI before it, the metaverse carries unlimited potential and hyperbole. We address the questions of how big, how fast, how far, how scary and how impactful on businesses. Vendors will start rebranding existing products and services to be at the core of enterprise metaverse strategies, including commerce, blockchain, distributed infrastructure, digital twins and customer experience, predicted Yugal Joshi , Partner and business technology leader at Everest Group. “Enterprises should be c

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How to Handle Help Desk Burnout and Agents Who Don’t Want to Work

Global Help Desk Services

Recently, articles about “quiet quitting” began going viral as people debated the cause. Were employees no longer willing to work? Or were they just getting better at setting boundaries to keep a healthy work/life balance? Not long ago, of course, the conversation was about The Great Resignation and employee burnout , but the discussion wasn’t all that different.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Mercans’ Response to a Critical Flaw in the Widely Used Apache Commons Text Library

Mercans

Text4Shell Vulnerability. Mercans’ Response to a Critical Flaw in the Widely Used Apache Commons Text Library. A recently patched vulnerability in Apache Commons Text made headlines this week. This vulnerability, dubbed Text4Shell or Act4Shell, is causing some alarm among the security and tech communities, perhaps due to its name and the fact that, like Log4Shell, it resides in an open-source, Java-based application.

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Call center script examples and best practices

Microsourcing

There is a reason they call it ‘the art of conversation’.

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Predictions 2023: AI Will Become An Indispensable, Trusted Enterprise Coworker

Forrester Digital Transformation

Over the next year the AI transformation will become a revolution. Get three predictions for where AI will go in 2023.

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Maturity of Enterprise Direct Sourcing Approaches for Talent Acquisition | Market Insights™

Everest Group

Direct Sourcing Approaches. VIEW THE FULL REPORT.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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Meta Is Losing Itself In The Metaverse

Forrester Digital Transformation

Toward the end of Meta’s Q3 earnings call, Mark Zuckerberg made an impassioned appeal to investors: “[It] would be a mistake for us to not focus on any of these areas [of the metaverse], which I think are going to be fundamentally important to the future […] People are going to look back on decades […].

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The Top EHS Stories From September 2022

Perillion

Did you miss September’s top EHS stories?

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Enterprise Expectations from Current and Future Direct Sourcing Initiatives | Market Insights™

Everest Group

Direct Sourcing. VIEW THE FULL REPORT.

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Auto Manufacturers Need Better Design To Stop Failing Customers

Forrester Digital Transformation

The 2022 Paris Motor Show (Mondial de l’Automobile) disappointed, both because of the absence of major manufacturers but, above all, because of the lack of a long-term strategy that looks beyond ownership of a vehicle and explores sustainable solutions. While Electric Cars Are Greener, They Are Not The End Solution With the ban of fossil-fuel […].

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.