Forrester Digital Transformation
JANUARY 23, 2023
In 2023, Empowered Customers Are Engaging Differently With Brands In 2016, we introduced Forrester’s Empowered Customer Segmentation, based on consumer behavior we’ve been monitoring and analyzing since the 1997 launch of Forrester Analytics’ Consumer Technographics® survey data.
The Global Small Business Blog
JANUARY 23, 2023
©iStock/jacoblund What's affecting me, my clients, my colleagues and other global small business owners: Finding your way in your new global business. Why it's important to plant the seeds for entrepreneurs. Building a brighter policy future for American entrepreneurs. Quote of the week: "As an entrepreneur, you have to be OK with failure. If you're not failing, you're likely not pushing yourself hard enough." – Alexa von Tobel, founder of LearnVest Expert advice and insights for older entrepren
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31 West
JANUARY 23, 2023
When your IT agents have the right tools, it gets easier for them to manage users and handle all technical operations efficiently. The ITSM software is one such smart and automated help desk application that streamlines your IT operations and helps you deliver excellent service to the end user. The software can be deployed on the cloud or your premises.
Forrester Digital Transformation
JANUARY 23, 2023
Empathizing with the people you design for is almost always the first step in design frameworks, because it helps you put aside your assumptions and gain insights into what people do, think, and feel. This is why many brands follow those frameworks and start their design process by conducting research and synthesizing key learnings about customers. This is a great start, but those learnings are often forgotten about in the later stages of the design process and don’t get to the final product.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
31 West
JANUARY 23, 2023
Businesses these days are increasingly using Microsoft Office 365. All kinds and sizes of companies are opting for this Microsoft Office Suit to increase productivity and ROI. The cloud-based tools of Office 365 help your organization create a productive workflow through effective communication and collaboration. The best part of Microsoft Office 365 is that you can easily integrate the new applications with your existing Microsoft tools.
McKinsey and Company
JANUARY 23, 2023
Just like the world at large, the world of work shifts and changes over time. The future of work refers to an informed perspective on what businesses and other organizations need to know about how work could shift (given digitization and other trends), plus how workforces and workplaces can prepare for those changes, big and small.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Working Solutions Outsourcing
JANUARY 23, 2023
Improving the customer experience is essential for any company—not just for its reputation but also for its bottom line. According to Zendesk, 42% of B2C consumers will make more purchases from a business after receiving a “good customer service experience.
McKinsey and Company
JANUARY 23, 2023
Facing spiraling costs, looming skills shortages, and the decarbonization imperative, manufacturers of chemicals and agricultural products can’t afford to stand still.
Perficient Digital Transformation
JANUARY 23, 2023
Virtual Reality Virtual Reality (VR) is an immersive media experience replicating either a real or imagined environment and allowing users to interact with the environment. Unlike the conventional user interface of displaying content on a screen, VR immerses a person to interact in a digital 3D environment. VR in Different Industries Virtual Reality is getting its share across every industry.
Raya Contact Center
JANUARY 23, 2023
We’re proud to announce that we are now a certified Top Employer by the global authority Top Employers Institute which recognizes excellence in HR practices. Raya’s human resources practices were surveyed and evaluated against an international benchmark; proving that Raya is competing on a global scale when it comes to its employees’ experience. Top Employers Institute has certified over 2000 companies in 121 countries across the globe and evaluates every aspect that affects the employee experie
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Perficient Digital Transformation
JANUARY 23, 2023
Today, patients have more options than ever before. There is more content and research easily accessible to consumers. Medical device organizations need to cut through the noise to make their communications impactful. Three in four people say they want to have the same experience in healthcare that they receive from other businesses. Enabling a tailored and relevant customer experience, on par with other industries, is a business imperative for medical device organizations.
Unosquare
JANUARY 23, 2023
What is quality assurance in software testing? It’s a part of the process that ensures that companies’ software meets high standards. QA used to be something that happens much later in the development cycle. Software would be developed, then sent to QA for feedback, then, QA would send their comments back to the development team so that they could fix any issues that were uncovered.
Perficient Digital Transformation
JANUARY 23, 2023
Across the globe, our colleagues have always been generous, kind, and committed to building a better world. Every Perficient colleague is passionate about making a difference, whether it’s competing in a charity marathon , collecting holiday gifts for children in need , celebrating Giving Tuesday , or any other good cause. One way our U.S. colleagues can give back is through our Perficient Gives Charitable Match Program, which affords colleagues the opportunities to make company-matched donation
Obobo
JANUARY 23, 2023
Procurement- The Ultimate Guide to Procurement and Software Introduction to procurement Procurement is the process of acquiring goods or services. It includes the evaluation, selection, and purchase of materials, products, services, and contracts. The goal of procurement is to obtain items or services that meet the needs of the organization while maximizing value for money.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Perficient Digital Transformation
JANUARY 23, 2023
Picture this (Also, metaphorically, you link it with your department) : You are working remotely as your office is testing the hybrid workplace model when your VPN connection suddenly fails, causing a delay in sending an important email to a client. Attempts to contact the IT helpdesk are unsuccessful as they also work remotely. A ticket is eventually raised, and the issue is resolved with a simple reboot, but the delay causes the email to be overdue.
NoonDalton
JANUARY 23, 2023
It’s predicted that 70% of organizations will have virtual teams by 2028. Thanks to this trend, companies are able to broaden their search for talent to a worldwide level thanks to a number of communications technologies and platforms, which enables them to create varied and specialized teams with the adaptability needed to succeed in a constantly shifting business climate.
Perficient Digital Transformation
JANUARY 23, 2023
Create Template: Click the Solution Center icon (plus sign) in the left navigation. Then, on the top left of the screen, you’ll see the different options. ex. Create and Import options. Click on Create option, and there you’ll see the eight options that are Grid, Project, Cards, Task List, Form, Report, and Dashboard/Portal. Select the type of item you want to create and provide a required description. or search through the list of templates in the template gallery.
Influx
JANUARY 23, 2023
Whether building a customer support team within your organization or restructuring a department, it’s important to establish firm foundations of proven principles. Customer support has become a determining factor in customer satisfaction, which leads to higher ratings and reviews that fuel future growth. Building a customer support team requires a solid structure to set them up for success.
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Perficient Digital Transformation
JANUARY 23, 2023
Introduction This read provides information to the enthusiastic readers the knowledge of scrum Scrum is an Agile model framework. Agile is the best when we need to work quickly. Scrum is an agile method that enables us to concentrate on providing the greatest value to our business in the shortest possible time. It lets us all promptly and frequently check actual working software.
Ivemsa
JANUARY 23, 2023
Mexico shelter manufacturing has maintained significance for foreign operators since the IMMEX maquiladora program started back in the mid-1960s. What began as basic, yet highly labor-intensive production has evolved into high-tech operations, such as CNC machining for aerospace, medical expansion with electronics and hospital equipment, and the formation of R&D centers in Mexico for global leaders like Ford and Honeywell.
Perficient Digital Transformation
JANUARY 23, 2023
Amazon OpenSearch Service By Dhaval Ghonge Amazon Connect offers OpenSearch as a service that can be used in a contact center to build reporting dashboards that supervisors can use to review agent activity and availability, agent performance and status, inbound and outbound calls, SMS, chats, and much more. In this blog, I will walk through how OpenSearch integrates and how it can benefit your contact center.
Aspirant
JANUARY 23, 2023
Digital business transformations have the potential to significantly change the way they operate; impacting systems, processes, workflows, and people. For your organization to see the true success of the digital transformation, here is some insight to contemplate.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Perficient Digital Transformation
JANUARY 23, 2023
GOOGLE! Yes, sure you heard about it! But do you know the other search engines that can help us academically. There are a large number of excellent search engines in the world that specialize in science, books & other useful- smart information. List you might be hearing for the first time: Refseek : It’s an Academic search engine. Locates relevant academic search results from encyclopedias, web pages, journals & books.
Perillion
JANUARY 23, 2023
As we kick off another year, you might be thinking about ways to make your team more productive and efficient. The good news is there are some simple steps you can take at the beginning of the year to set your team up for success.
Perficient Digital Transformation
JANUARY 23, 2023
Traditionally, Managed Services Providers (MSPs) have focused on areas like IT, Network, Infrastructure, Cloud, Security, and third-party vendor software management. But with the rapid digitizing of the global economy, Digital MSPs are fast emerging with service offerings designed for Digital Experience Platforms like Acquia/ Drupal , Sitecore , Shopify, Adobe Cloud Commerce, Adobe Experience Manager, Optimizely and Salesforce Commerce.
Everest Group
JANUARY 23, 2023
EVENT Avoid Over-paying for Services as the Talent Crisis Stabilises February 28, 2023 The past few years have witnessed a huge talent crunch, leading to high wage inflation, attrition, and upward pressure on pricing. As we enter 2023, attrition has started to cool off, and there are indicators pointing to a likely economic slowdown. Join Everest Group at the eWorld Procurement & Supply Summit on February 28 as Julian Herbert , VP, Information Products, and Ricky Sundrani , VP, Pricing Assur
Advertiser: G-P
The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.
McKinsey and Company
JANUARY 23, 2023
The pandemic, Ukraine, geopolitical stress, climate change, and macroeconomic uncertainty: These are turbulent times. No wonder business leaders and policymakers are re-examining everything from their supply chains to their trading patterns. The overarching question, as we see it, is what this means for globalization, write Bob Sternfels and Olivia White in Fortune.
Everest Group
JANUARY 23, 2023
EVENT Top Emerging Technology Trends: What sourcing needs to know in 2023 Thursday, March 16, 2023 12:00 PM PT | 3 PM ET In this interactive session, Everest Group’s Ronak Doshi and Amy Fong will discuss how sourcing teams can manage emerging technologies through the adoption cycle from R&D and exploration to scale.
McKinsey and Company
JANUARY 23, 2023
Climate models create significant risks and complexity. Model risk managers need a tailored approach to ensure they are fit for purpose.
RampRate
JANUARY 23, 2023
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Advertiser: ZoomInfo
One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.
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