Thu.Dec 01, 2022

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Identifying Your Critical Chat Integrations For Employee Enablement

Forrester Digital Transformation

… Or, What We Should Plug Into Slack, Teams, And Other Chat Platforms Over the past decade, chat platforms have become a fixture of the workplace (yes, somehow it’s already been more than 10 years). This is due to them supporting rapid informal communication as well as their extensibility. For years, organizations have had success […].

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Five lessons from AI on closing quantum’s talent gap—before it’s too late

McKinsey and Company

To ensure organizations have access to the quantum computing talent they need when they need it, leaders will have to upskill workers and create pathways for new talent, just as they did for AI.

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Tech Companies May Be Laying Off Employees, But Tech Workers Are Still In Demand

Forrester Digital Transformation

The last six months of labor headlines have been a switcheroo for anyone following the tech industry. We’ve gone from heady reports of companies competing to buy talent and onboarding hundreds of new employees every week to almost daily reports of the latest layoffs. Perhaps the greatest bubble indicator was that in 2021, there were […].

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Understanding cloud security

Hyland

In this piece: What is cloud security? Why is cloud security important? The benefits of good cloud security. Challenges to cloud security. Security differences in SaaS, PaaS and IaaS. Cloud security for digital transformation. Cloud security is top of mind for most organizations leveraging cloud computing. The concept is simple, but the execution is complex and everchanging.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Crucial Intel: Customer Obsession Matters

Forrester Digital Transformation

This blog was written in collaboration with Anna Synakh. Intel, a tech giant with over 121,000 employees, sets an example for organizations that are considering becoming more customer obsessed. Despite its size and complexity, Intel has made big strides in all three customer obsession competencies: leadership, strategy, and operations. In our new report, Case Study: […].

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Introducing ScaleHub’s New Marketing Director: Jacquelyn McMullen

ScaleHub

ScaleHub’s global team continues to grow! We’re proud to introduce Jacquelyn McMullen as Global Marketing Director. As a certified digital marketing professional with over ten years of experience, Jacquelyn comes to ScaleHub with a wealth of experience in the FinTech industry. Her intuitive approach comes from her profound expertise in building awareness and engagement through compelling brands, creating effective campaigns that connect with customers.

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Procurement in Africa: Exercising a muscle for challenging times

McKinsey and Company

Amid rising costs and increasing demand for raw materials, African companies may need to pull every available lever to maximize procurement efficiency.

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Empowering Your Financial Advisors With Salesforce

Perficient Digital Transformation

Across industries, so much of marketing effectively comes down to timing — appealing to the right person, at the right place, at the right time. Timing for marketing financial services and products as a financial advisor is especially crucial, as many financial needs follow the timeline of milestones in an individual’s life. But financial advisors that work for larger wealth managers and are looking to be more targeted and personalized with client outreach are often burdened by the hoops put in

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Charting the global energy landscape to 2050: Emissions

McKinsey and Company

At the end of COP27, concerns are growing that a 1.5º Pathway is getting out of sight. Our latest Global Energy Perspective offers important insight on how temperature increases vary across scenarios.

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Top 5 technological developments of 2022

Serigor Inc

Top 5 technological developments of 2022. All sizes and types of businesses and enterprises are jumping into the race of adopting and adapting to the newest and trendiest technologies. The year 2022 is another tech-savvy year with a handful of state-of-the-art technologies that have already begun changing the course of small, medium and big enterprises as well creating the grounds for promising start-ups.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Creating an inclusive environment in insurance

McKinsey and Company

As one of the most diverse sectors for entry-level workers, the insurance industry has a unique opportunity to help marginalized people advance. It starts with creating an inclusive environment.

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Top 5 technological developments of 2022

Serigor Inc

Top 5 technological developments of 2022. All sizes and types of businesses and enterprises are jumping into the race of adopting and adapting to the newest and trendiest technologies. The year 2022 is another tech-savvy year with a handful of state-of-the-art technologies that have already begun changing the course of small, medium and big enterprises as well creating the grounds for promising start-ups.

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How to transform your shipping company

McKinsey and Company

After a few boom years, the global shipping industry faces a potential downcycle—but increased digitization can help companies prepare for volatility.

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The Human Cost of Change

Aspirant

Your people are your greatest asset , but often, people aren’t comfortable with change, regardless of what kind of change it is — a system update, new strategy adaptation for process improvement, or even additional headcount. Unfortunately, it’s a significant challenge leaders face, and it’s not always easy to resolve.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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5 Ways to Improve Customer Service During the Holidays

OpenAccess BPO

‘Tis the season when people scramble to buy gifts, plane tickets, vacations, and lots of food. These people, of course, would include you and your customer support service team. Now, you might be asking yourself, “How would I make my team and my customers happy during this time of year?” Luckily, there are ways to […]. The post 5 Ways to Improve Customer Service During the Holidays appeared first on Open Access BPO.

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GBS Leadership Exchange : The Evolving Role of GBS Organizations in Driving Enterprise-wide Adoption of Intelligent Automation

Everest Group

GBS LEADERSHIP EXCHANGE: INVITATION ONLY EVENT. The Evolving Role of GBS Organizations in Driving Enterprise-wide Adoption of Intelligent Automation. December 1, 2022 |. 8:30 AM EST | 7 PM IST. In the last few years, many Global Business Service (GBS) centers have scaled up the adoption of Intelligent Automation (IA) and are now playing a key role in the overall enterprise automation adoption journey.

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What Are Scope 1, 2, and 3 Emissions?

Perillion

Today, it’s common for businesses of all sizes to report data on their greenhouse gas (GHG) emissions. Many countries require companies to disclose their GHG emissions. In addition, many companies publish annual sustainability or environmental, social and governance (ESG) reports that include information about their emissions — among other things.

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How to Successfully Move to Software-defined Platform Operations | LinkedIn Live

Everest Group

LINKEDIN LIVE. How to Successfully Move to Software-defined Platform Operations. December 1, 2022 |. 10 AM CDT | 11 AM EST | 4 PM GMT. Software-defined platform operations is a rising trend unlocking immense potential in businesses. It allows businesses to think holistically about how they create value and how that value is measured. The model also accelerates innovation by productizing the dynamics between operations and technology.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Avoid the Minefield of Security Compliance

Transparent BPO Outsourcing

Your company culture will determine the level of rigor necessary to protect critical data. By Keith Smith, Director of Compliance, Transparent BPO Company culture isn’t frequently uttered in the same breath as information security and compliance regulations. ‘Client success’ and ‘supportive workplaces’ are corporate values and terms more frequently associated with a company’s culture.

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Change Management Process & The Human Cost of Change

Aspirant

Your people are your greatest asset. But people are often uncomfortable with change, regardless of what kind of change it is — a system update, new strategy adaptation for process improvement, or even additional headcount. Unfortunately, it’s a common challenge leaders must face, and it’s not always easy to resolve.

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This Month at SIG – December 2022

SIG Speaks

Preparing for the challenges on the horizon with a host of resources for procurement leaders to get a jump start on 2023! December CPO & Executive Virtual Series. SIG's CPO & Executive Virtual Series is an opportunity for the most senior procurement executives to gather with their peers in an interactive virtual environment to discuss their most pressing issues.

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Engineering Services Price Benchmarking Catalog | Market Insights™

Everest Group

Engineering Services Price Benchmarking. LEARN MORE ABOUT OUR PRICING SERVICES.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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The value of the Certified Intelligent Automation Professional

SIG Speaks

SIG University Certified Intelligent Automation Professional (CIAP) program graduate Brad Moncur disscusses how having a Certified Intelligent Automation Proffessional on your team will improve your companies process automating. Working with technology consultants and their customers has taught me that every company agrees with the overall concept of automating business processes.

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What Are The Various Modules In ServiceNow?

31 West

Managing your human resources, IT help desk, finances, and other management operations using the traditional workflow processes is tricky. Add to this the ever-changing customers’ needs, and you’ll know why automation has become a priority for all businesses. Thankfully, the transition to a digital workflow has become a lot easier with cloud-based IT management platforms like ServiceNow.

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Sitecore 10.3 is out! What’s new?

Perficient Digital Transformation

On December 1st, after more than a year of hard work Sitecore has released its new version 10.3 of XM and XP platforms. Please note, that Experience Commerce has been discontinued after version 10.2 so there won’t be XC releases anymore. Headless SXA. As you may hear, Headless SXA became a first-class citizen for XM Cloud. Now we got Headless SXA with 10.3 and new Next.js Headless SXA components, such as ColumnSplitter , Container , Image , LinkList , Navigation , PageContent , PartialDesi

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Make Your Design Team Family

Perficient Digital Transformation

Reap the Benefits of Making Design an Integrated Part of Your Project. If your project requires major design inputs, such as in a new implementation or a site re-design, making sure the design effort is synchronized with the development effort is one of the keys to success. The benefit of tight coordination between design and development are many. Let’s take a look at a few of them!

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.