Wed.Jan 04, 2023

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Southwest’s Crisis Is A Lesson For Innovators

Forrester Digital Transformation

Southwest Airline's 2022 holiday travel disaster happened because the airline became a victim of its own success. It failed to realize that the analysts, data and software requirements for maintaining its point-to-point network needed constant upgrading, preferring instead to return profits to shareholders via stock buy backs. The weather this winter caused a cascading series of small errors and failures that increased the load on their aging technology infrastructure, causing further failures.

Software 246
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A Tough Year Ahead for the U.K.

The Global Small Business Blog

©iStock/Pavel Muravev Economists agreed persistently high inflation, a shrinking workforce, declining trade relations with the EU, and a high exposure to the energy crisis sparked by the Ukraine war were the leading factors behind the U.K.’s comparatively grim prospects. Economists surveyed predicted a return to normal by 2024 when inflation begins to dissipate, but the rest of this year will likely be a long slog for the U.K. economy.

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The metaverse: Driving value in the mobility sector

McKinsey and Company

Although a fully immersive, interconnected metaverse remains years away, mobility stakeholders can already capture real business value from the technologies designed to enable it.

Design 130
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“Mind The Gap” How Oracle Journeys Filled the Space

Perficient Digital Transformation

During my 8 years of implementing Oracle Cloud HCM, I have found that many of my clients have shared a similar problem as they approached Go-Live. Months of work go into designing and tweaking so by the time the project ends, my clients are often subject matter experts. The issue they all face is sharing their newfound knowledge with their coworkers who will be using this system for the first time.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Employer of Record or Global Relocation: Which is Best?

Global Expansion

Hiring international employees has many benefits — such as opening up new markets, broadening your services, or tapping into a wider talent pool. Depending on your business needs, there’s a few different options you can pursue for hiring international workers. One is to relocate current staff to the new market through global relocation. The other option is to find and recruit talent in the new destination using an Employer of Record (EOR) solution.

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Products, Platforms, and Ecosystems – A Natural Evolution (Part III)

comeMakeit

The previous parts of the transcription of the discussion between Kiran, Co-founder and COO of coMakeIT, Part of Xebia, and Sundar Sarangan, Executive Director, ISG Research, facilitated by Runki Goswami, Chief Marketing Officer, Xebia, talked about what is a platform, what is not, the platform mindset and its attributes, and why project or even product thinking is not appropriate for platforms.

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Busting Myths On creating A Learning And Development Strategy

Zinnov

A report by NASSCOM-Zinnov indicates that India will face a shortage of 14-19 lakh tech professionals by 2026. This has given rise to an important predicament – creating a future-proofing talent strategy. Every organization at all levels wants to ensure they are prepared for upcoming scenarios, whether talent trends, recession, or another pandemic. Learning and Development (L&D) has become an inevitable function, just like any other in an organization.

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Cucumber data table generator from Json

Perficient Digital Transformation

The purpose of this component is to take JSON as input and return it as a data table. There are four request variables(one not mandatory) that are required to generate the output. jsonString – to provide the JSON as input to extract as output. prefixPadding – The padding space for the key column in table data. replacableStrings – To mention strings in a comma-separated list that needs to be replaced as an empty string.

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Leading with purpose: An interview with Everest’s Juan C. Andrade

McKinsey and Company

Everest CEO Juan C. Andrade discusses how to be a proactive insurer and the mindset required to succeed despite and amid the challenges of today.

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Data Functions in TIBCO Spotfire

Perficient Digital Transformation

Data Functions: Data Functions in Spotfire allows people to create scripts based on their custom logic for transforming data, adding feature to a visualization, or for establishing connection to database and so on. It maps the input to the output meaning it specifies what field/value to be used and which variable to assign it to. They are calculations based on S-PLUS, open-source R, SAS®, MATLAB® scripts*, R or python scripts.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Products, Platforms, and Ecosystems – A Natural Evolution (Part III)

comeMakeit

The previous parts of the transcription of the discussion between Kiran, Co-founder and COO of coMakeIT, Part of Xebia, and Sundar Sarangan, Executive Director, ISG Research, facilitated by Runki Goswami, Chief Marketing Officer, Xebia, talked about what is a platform, what is not, the platform mindset and its attributes, and why project or even product thinking is not appropriate for platforms.

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AKKO case study: After-hours coverage for 142% ticket increase via live chat and email

Influx

About AKKO: AKKO is a platform for modern device insurance solutions that offers top-rated protection plans for all types of electronics including cell phones, laptops, tablets, home electronics and other personal property. Their affordable plans cover accidental damages, device malfunctions and parts failures, as well as theft, for both new, used, and refurbished devices. .

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Mobile App Development Cost - Get the Inside Scoop Now

Bydrec

Mobile app development cost is one of the most important considerations when it comes to creating an app. Whether you are a business looking to develop an app to increase customer engagement or an individual with a great idea, the cost of app development will be a factor in the success of your project.

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4 Reasons to Reward Your Help Desk Agents (Plus a Few Tips on How)

Global Help Desk Services

It’s that time of year: If you’re not already knee-deep in preparing annual performance reviews for your help desk staff , you probably will be very soon. That means this is also when you may be thinking about how to recognize and reward your top performers. But the truth is that recognition is important all year ‘round. It’s how you validate the hard work of your agents and reward and promote good behaviors.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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8 Strategies for Building Business Resilience

Metasource

While Americans in general continue to debate whether we’re currently in a recession, CEOs across the nation seem to be on the same page. According to Fortune , approximately 98% of CEOs believe a recession will hit by mid-2024. This is undoubtedly a stark outlook, and organizations need to prepare in order to ensure business continuity and success regardless of what the future holds.

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Differentiating BPO Deals Through a Business Outcome Model | Blog

Everest Group

As outsourcing engagements mature, enterprise relationships with providers have evolved from focusing on lowering labor costs to targeting business-metric outcomes. To learn about the benefits of a business outcome model for enterprises and service providers, the requirements to get started, and common pitfalls, read on. Traditional capacity-based engagement models focused on service quality have evolved to managed services engagement models, giving service providers greater operational control

BPO 52
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Where to Find and Hire Remote Software Developers

WebCreek

Rate this post. As a business owner, you will likely understand the importance of digital-first strategies to support your goals. Successful digital transformation, however, is only possible with the brilliant minds of software developers and the sophisticated programs they create. As your company expands, so will its need for these IT resources, but scaling your team to meet the requirements isn’t always easy and can even prove to be an expensive investment.

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Transformational Leadership: 7 Steps to Start the New Year Right

Aspirant

Successful leaders have a transformational leadership style that moves a company closer to its goals fast. These leaders know the new year is the perfect time to assess, adjust, and take a giant leap forward.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Sourcing Change Management

SIG Speaks

SIG University Certified Sourcing Professional (CSP) program graduate Larry Trawick shares how excellent communication is vital in ensuring success and how important it is to incorporate effective change into your sourcing practices. Given the global dynamics of the current marketplace, the speed of technological innovation, and access to information, rapid change on virtually every level is inevitable.

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Transformational Leadership: 7 Steps to Start the New Year Off Right!

Aspirant

Successful leaders have a transformational leadership style that moves a company closer to its goals fast. These leaders know the new year is the perfect time to assess, adjust, and take a giant leap forward.

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Salesforce Spring ’23 Release Highlights

Perficient Digital Transformation

Salesforce Spring’23 Release Highlights & Quick Summary. On the 06th of January 2023 , Sandboxes will be upgraded, and as a result, your organization/Environments will get the latest updates/features of the Spring ’23 release. Spring ’23 Pre-Release Org – Register today for early access to the brand-new features. Sign up, and we’ll send login information for your new Spring ’23 trial account. – [link] /.

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Transformational Leaders: 7 Tips to Start the New Year Off Right!

Aspirant

Successful leaders have a transformational leadership style that moves a company closer to its goals fast. These leaders know the new year is the perfect time to assess, adjust, and take a giant leap forward. Be the transformational leader that your company needs in order to grow and succeed. Here’s how to start the new year with a bang! ● Permeate and infuse company goals ● Prioritize strategic initiatives ● Activate your team ● Adjust your leadership style for today’s workplace ● Create a cons

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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RELATIONSHIP FUNCTIONS IN POWER BI

Perficient Digital Transformation

Relationship functions allow you to access fields within DAX measures or calculated columns through either physical or virtual relationships between tables. COMMON USE CASES: Defining calculated columns or measures using fields from related tables. Handling relationships between calendars and multiple date fields (transaction date, stock date, due date, etc.).

Sales 78
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6 Important Things to Know About Employee Retention Credit and The Role of BPOs

Magellan Solutions

6 Important Things to Know About Employee Retention Credit and The Role of BPOs. The Congress established the Employee Retention Credit (ERC) during 2020 to lessen the consequences of the COVID-19 pandemic. The ERC is for businesses who struggled to maintain their headcounts. With Employee Retention Tax Credit (ERTC), businesses can use a refundable credit as a tax deduction for some expenses.

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