Fri.Mar 31, 2023

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Revealing The Finalists For Forrester’s Customer-Obsessed Enterprise Award — APAC

Forrester Digital Transformation

We’re excited to announce the finalists for the inaugural Customer-Obsessed Enterprise Award for APAC. Each finalist impressed us with their clear CX visions, sophisticated measurement architectures, and ability to align their organisations.

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Never, Ever Retreat From Globalization

The Global Small Business Blog

©iStock/AvigatorPhotographer Eswar Prasad, a professor of trade policy at Cornell University’s Dyson School and the author of, most recently, The Future of Money, pens an essay for Foreign Policy on how the world will regret its retreat from globalization. As countries retreat from globalization and begin to look increasingly inward, there could be wide-ranging implications for both economic and geopolitical stability.

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Customer Obsession Pays Dividends

Forrester Digital Transformation

Customer obsession starts with deeply understanding your customers’ needs and flows through to aligning your business operations to serve them profitably.

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5 Tips to Maximize Your Copilot for Microsoft 365 Experience

Perficient Digital Transformation

In my recent post , I discussed Microsoft’s recent announcement of Microsoft 365 Copilot. From your inbox to customer interactions, this approach to Generative AI is meant to be a game changer for businesses. Copilot creates a new knowledge model for every organization to harness the massive reservoir of data and insights that lies largely inaccessible and untapped today.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Inclusive Insurance Is A Massive Business Opportunity — If You Do It Right

Forrester Digital Transformation

Insurers must focus on the ‘S’ of ESG to grow the market — and their revenue. Here’s how insurers can overcome top challenges and achieve scale.

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Fulfilling the potential of US higher education

McKinsey and Company

With bold, decisive action, the US higher education sector could expand its impact, deliver on its promise of more-equitable outcomes, and improve the nation’s economic competitiveness.

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Co-creating the digital experience of the Masters

IBM Services

The Masters app has always struck the delicate balance between technology and tradition. Every year, the Masters Digital team looks for opportunities to innovate and enhance the experience while preserving its simplicity, beauty and ease of use. It’s a complex and multifaceted challenge. That’s why for more than 25 years, the Masters has worked closely with IBM Consulting™ to guide their journey of digital transformation, from design and user interface to the back-end systems t

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Work the core: How auto suppliers can get fit for the EV transition

McKinsey and Company

As the light-vehicle automotive industry goes electric, some components will change, but many will remain similar or the same. Suppliers will continue to create value by focusing on the core.

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Microsoft 365 Copilot – Shifting the Way We Work

Perficient Digital Transformation

This is a big deal The tech landscape is always evolving. In the history of computing, there have been three major shifts that completely changed how we view technology and its usefulness to society. Those include: Graphical User Interfaces The Internet Mobile (and social media on mobile i.e. Facebook, Twitter, Instagram and more recently TikTok) Artificial Intelligence (AI) is the newest shift.

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Building a biodiverse foundation: An interview with Katie Critchlow

McKinsey and Company

Katie Critchlow, CEO of NatureMetrics, discusses how infrastructure companies can measure the impact they have on the planet.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Top 3 Oracle EDM Features – March 2023

Perficient Digital Transformation

Oracle’s March 2023 update for EDM (Enterprise Data Management) contains many great new features, but there are a few which are truly exciting for the EDM community! Request Activity Page Provides New Information Customers can now use the Request Activity page to easily view workflow information for all In-Flight requests. Invitees, Approvers and Committers columns are available.

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Automotive powertrain suppliers face a rapidly electrifying future

McKinsey and Company

More quickly than expected, powertrain electrification is creating both pressure and opportunities for the supplier network.

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Enhancing Experiences Through a DEI Lens 

Perficient Digital Transformation

DEI (Diversity, Equity, and Inclusion) has not only become one of the hottest business buzzwords in recent years, it’s also become a contributor to sales and employee retention. More of our clients are investing in DEI programs, whether to cultivate happier and healthier employees, bring more varied perspectives and experiences, or demonstrate their commitment to fair business practices.

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Scaling—and funding—next-gen satellites for the coming commercial boom

McKinsey and Company

Capella Space was the first US company to develop high-resolution SAR technology for government and defense clients. Now an increasing number of commercial clients are using its data to help them make better decisions.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Meet Us at B2B Online 2023 to Discuss Journey Science and Adding D2C Sales

Perficient Digital Transformation

We’re looking forward to bringing our experience in journey science as well as adding a direct-to-consumer (D2C) approach to B2B Online in Chicago on May 1-3. This conference brings together top B2B voices to share their insights on all things digital, eCommerce, and omnichannel through keynote presentations, workshops, and roundtable discussions. Perficient will be on site and hosting two speaking sessions: Principal of CX + DM Eve Sangenito and Lead Commerce Strategist Justin Racine are presen

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International Hiring: Understanding Risk with Independent Contractors and Alternatives

UnaTerra

When hiring outside of your home country, the risks can be high along with costs and the other 101 things there are to consider. And there are many options available on how to hire someone overseas. Knowing how to engage remote workers is the key to scaling quickly while at the same time protecting your […] The post International Hiring: Understanding Risk with Independent Contractors and Alternatives appeared first on Unaterra.

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Staff Augmentation: Why Trust WebCreek’s Rigorous Vetting Process

WebCreek

Rate this post At WebCreek, we believe that software is only as good as the people who make it. That’s why we pride ourselves on providing the best development and engineering talent to work on your IT projects. The process of finding these amazing people isn’t a simple one. It’s very similar to finding needles in a haystack where the needle represents the top 3% of tech talent in a pool of thousands, even millions of people claiming to have software development skills.

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Apparel & Fashion: The Difference Between Good Enough and Great CX in 2023

Simplr

Simplr’s 2023 State of Apparel and Fashion Online CX report reveals how today’s leading apparel and fashion brands are engaging (or neglecting) customers during one of their busiest seasons of the year. Despite record-setting consumer spending during Black Friday, many of today’s leading apparel and fashion brands left quite a bit of money on the table.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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International Hiring: Understanding Risk with Independent Contractors and Alternatives

UnaTerra

When hiring outside of your home country, the risks can be high along with costs and the other 101 things there are to consider. And there are many options available on how to hire someone overseas. Knowing how to engage remote workers is the key to scaling quickly while at the same time protecting your […] The post International Hiring: Understanding Risk with Independent Contractors and Alternatives appeared first on Unaterra.

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Between the Lines: A chat with Daniel and Arsenio

V-Soft Consulting

This month we spoke to Arsenio Peterssen and Daniel Becker about their lives at V-Soft and brought them here. Currently, Daniel is a Project manager 2 with twelve years in the company and Arsenio is a NOC Tech with Humana who has been with V-Soft for six months. Read on to learn more about them.

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Things to Consider When Hiring Overseas

UnaTerra

Hiring full stop is a hard task wherever you are in the world. Hiring internationally is even more complex, with more that you’ll want to know and consider before signing on the dotted line. So, what do you need to know before hiring overseas that will get you on the right track to success? Here, […] The post Things to Consider When Hiring Overseas appeared first on Unaterra.

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Pivoting To The Future – The Role of Indian Global Capability Centers

Zinnov

The Three Pillars of The Indian Tech Ecosystem India’s contribution to the global economy and tech ecosystem has evolved over the decades. If we take into account the last two decades alone, we see that there have been three pillars that are together holding up the ecosystem. In the early 2000s, Indian IT services industry dominated the narrative in 2000s with their focus on quality and project management skills.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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How the UBS Takeover of Credit Suisse Will Impact the BFS IT Services Market | Blog

Everest Group

UBS’ takeover of longtime rival Credit Suisse in a rushed, deeply discounted deal has reverberations across the banking and financial services (BFS) IT services market and on service providers. Read on to learn the looming risks and what to pay attention to in this blog. The rescue by UBS of Credit Suisse marks the latest explosion across global financial markets in the ongoing banking troubles sparked by the collapse of Silicon Valley Bank and Signature Bank in the US, as we covered in our

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ANZ’s Shayne Elliott on what it takes to lead a radical rebuild

McKinsey and Company

For ANZ’s CEO, there’s no looking back. To progress is to have the courage to do the right thing.

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Life Sciences Sales and Marketing Operations – Services PEAK Matrix® Assessment 2023

Everest Group

Life Sciences Sales and Marketing Operations – Services PEAK Matrix® Assessment The life sciences industry is currently facing several challenges that are significantly impacting drug and device manufacturing costs. In addition to these rising costs, regulatory developments such as the Inflation Reduction Act 2023 and upcoming patent cliffs are further exacerbating the situation.

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AI Generation – Looking to the Future

Perficient Digital Transformation

My good friends Eric Sanner and Brandon Luhring wrote two excellent articles covering the past and the present in relation to AI. Their thought-provoking pieces reveal the current issues we grapple with and the invaluable lessons we can learn from our past experiences to better understand and shape the future of AI (1). In this blog we’ll delve into the future of AI generation, looking at what’s to come.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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Author Talks: Martin Wolf issues a wake-up call on the state of democratic capitalism

McKinsey and Company

The chief economics commentator at the Financial Times explains why the relationship between democracy and the market economy is in crisis and details a sustainable, inclusive plan to restore it.

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