Mon.Oct 25, 2021

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Choosing The Right Services Provider Can Make Or Break Your Digital Customer Experience Success

Forrester Digital Transformation

A great digital experience starts with the basics: a strategy for omnichannel engagement; great design; personalized, yet trustworthy, experiences; and, of course, the technology and operations to support it. But to differentiate your company’s digital presence, you will also need to be creative in your approaches and solutions. Partners are key to that effort, particularly […].

Service 246
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Today in Global Small Business: Shipping Containers in Parking Lots in Doctors' Offices

The Global Small Business Blog

©iStock/Worawuth What's affecting me, my clients, my colleagues and other global small business owners: The latest thing in doctors' offices: shipping containers in parking lots (subscription required). Agreement reached at OECD to end export credit support for unabated coal-fired power plants. Ensuring a strong recovery for developing countries. Quote of the week: "There is one issue that will define the contours of this century more dramatically than any other, and that is the urgent threat of

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Predictions 2022: Trust And Values Take Center Stage In The APAC Region

Forrester Digital Transformation

For Asia Pacific firms, 2022 is a year to be bold. Our predictions for the region show that APAC organizations will take significant steps forward in some areas, but lag behind in others.

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AdMonster’s Pub Forum – San Diego

SEBPO

We hope to see you at AdMonster’s Pub Forum in San Diego and we thank you for taking the time to visit and learn more about who we are and how we can help you. SEBPO is a leading global outsourcing partner to many of the world’s largest advertising, media, and tech companies. We specialize in ad operations, creative services, data solutions, media planning, and quality assurance.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Guide Your Sustainability Program With The Forrester Sustainability Maturity Model

Forrester Digital Transformation

How mature is your organization’s sustainability strategy? Our upcoming research on sustainability includes a model that outlines the five levels of sustainability maturity that all firms must progress through. For each level, we explore the crucial sustainability decisions organizations must make. Ultimately, firms must mature toward the future-generation-safe level.

Research 130
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Five Benefits of Data Entry Outsourcing

NoonDalton

How Data Entry Outsourcing Supports Business Growth. Data entry is one of those repetitive, time-consuming and menial business tasks that are essential, and unfortunately cannot really be completely automated. At some point in the process, some member of staff is going to be required to take time out of their day to at least initiate the process. . Businesses can acquire huge amounts of data on a daily basis, and as the volume of data grows, the process of capturing it becomes even more tedious

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4 Benefits of Custom Analytics Dashboards for Collection Excellence

Provana

In a world where all businesses are surrounded by mountains of data, business analytics reports can help you analyze trends and improve return on investment (ROI). While business analytics offers access to vital information, these are custom analytics dashboards that hold the upper hand in streamlining your operational processes and breaking down such complex data.

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Genesys Starts The Long Journey To Target More Of The Customer Lifecycle With Two Acquisitions

Forrester Digital Transformation

Genesys is the latest vendor to branch out beyond the traditional contact center and customer service space moving to add value across much more of the customer journey (like marketing and sales), and in many ways pushing into territory more traditionally owned by the CRM players. Last week Genesys announced its acquisitions of Pointillist and Exceed.ai and by doing so inherited tools for customer journey and data unification and analytics, and conversational AI chops in sales and marketing.

Sales 130
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Optimizely CMS – Popup Textarea Editor

Perficient Digital Transformation

The inline editor for Optimizely CMS offers a great in-context experience for authors. As you edit, the view continually updates to show the latest value and how it affects the layout. This experience is a strength of Optimizely CMS. Another strength is the ability to customize the way properties display in views, with numerous techniques available.

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Choosing The Right Services Provider In Asia Pacific Can Make Or Break Your Digital Customer Experience Success

Forrester Digital Transformation

A great digital experience starts with the basics: a strategy for omnichannel engagement; great design; personalized, yet trustworthy, experiences; and, of course, the technology and operations to support it. But to differentiate your company’s digital presence, you will also need to be creative in your approaches and solutions. Partners are key to that effort, particularly […].

Service 130
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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Six Simple Steps to Adding Pages in the Optimizely Admin Console

Perficient Digital Transformation

Optimizely is a leading digital experience commerce platform with more out-of-the-box B2B commerce capabilities for providing customization based on clients’ specific needs. During the integration of Optimizely B2B Commerce for one of our clients, we ran into a scenario where there was a need to extend the Insite B2B Commerce admin console. Optimizely has a restriction over the B2B commerce admin console regarding the customization of the default admin page.

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Every Firm Must Move To Be Future-Generation-Safe

Forrester Digital Transformation

Forrester has long promoted sustainability practices and believes that firms must move to be future-generation-safe. Discover why and how.

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Covid-19 Put the Spotlight on eConsent, and Rightfully So

Perficient Digital Transformation

Informed consent, an integral part of clinical research, ensures that clinical trial participants are well-informed about all the relevant aspects of the clinical trial and that their participation is voluntary. However, as clinical studies get more complex, informed consents are getting longer and less clear, defeating their intended purpose. According to a survey , 35% of patients who dropped out of a clinical study early mentioned it was difficult to understand the material contained in an in

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The Low-code/No-code Technology Provider Landscape | Market Insights™

Everest Group

Low-code/No-code Technology. VIEW THE FULL REPORT.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Perficient Named inRiver North American Partner of the Year

Perficient Digital Transformation

We’re excited to announce that inRiver named us its North American Partner of the Year for 2020 at PIMpoint Digital on Thursday, October 7, 2021. This is an incredible recognition of our team and the hard work and collaboration they contribute each day. Our Relationship with inRiver. Prior to this award, we were named inRiver’s 2014 Partner of the Year and 2018 Emerging Partner of the Year.

Retail 69
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3 Industries That Need Multilingual Call Centers

Magellan Solutions

Industries Which Benefit from Multilingual Call Center Services. Call center services are all about providing services tailor-made for every business. Call center providers aim to maximize their efficiency by identifying their clients’ needs, and making constant innovations to further fulfill the clients’ requirements in order to help them meet their goals.

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IMMEX Program FAQ for Companies Considering Moving Manufacturing

Ivemsa

The IMMEX program is a significant part of manufacturing in Mexico. Learning about the benefits and challenges associated with it is valuable if you’re considering setting up foreign operations. Though each manufacturer has specific project requirements, here are few of the most frequently asked questions to help guide you through the IMMEX program and what it takes to operate in Mexico.

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Will ‘The Great Resignation’ Be The Chief HR Transformation Officer For Enterprises?

Zinnov

Nilesh Thakker, Managing Partner, Zinnov; Amita Goyal, Partner, Zinnov; Rohit Nair, Project Lead, Zinnov; Rohan Devraj, Project Lead, Zinnov. The Great Resignation or the Big Quit is here, and organizations across the globe are facing double digit attrition, while at the same time the gap between talent demand and supply is increasing. This has put enormous strain on businesses around the world, with seemingly no end in sight to the phenomenon.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Hyland Summit 2021 guest speakers announced Hear from guest speaker Gartner Senior Director Analyst Michael Woodbridge and other experts at the Hyland Summit 2021

Hyland

... The post Hyland Summit 2021 guest speakers announced <span style='display: block;font-size: 55em;line-height: 1.3em;font-weight: 100;;'>Hear from guest speaker Gartner Senior Director Analyst Michael Woodbridge and other experts at the Hyland Summit 2021</span> appeared first on The Hyland Blog.

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Will ‘The Great Resignation’ Be The Chief HR Transformation Officer for Enterprises?

Zinnov

Nilesh Thakker, Managing Partner, Zinnov; Amita Goyal, Partner, Zinnov; Rohit Nair, Project Lead, Zinnov; Rohan Devraj, Project Lead, Zinnov. The Great Resignation or the Big Quit is here, and organizations across the globe are facing double digit attrition, while at the same time gap between talent demand and supply is increasing. This has put enormous strain on businesses around the world, with seemingly no end in sight to the phenomenon.

Jobbing 52
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How to Develop an Online Payment App? A Complete Guide for Product Founders

SPD Load

Hi there! Reading this article points to the fact that you’re interested in creating a P2P payment app. If that’s so, then.

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Top Drivers of Low-Code/No-Code Technologies in Banking & Financial Services | Market Insights™

Everest Group

No-Code Technologies. VIEW THE FULL REPORT.

Banking 75
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Chatbot Service- Automate Your Customer Service with Intelligent Bots.

Go4Customer

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Cybersecurity Services Category Strategy: Definition and Characteristics | Market Insights™

Everest Group

Cybersecurity Services Category Strategy. VIEW THE FULL REPORT.

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What is Outbound Call Center Outsourcing? Overview & Benefits for 2021

StaffVirtual

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Top L&A Policy Administration Platform Providers: Individual Life, Group Life, & Annuities | Market Insights™

Everest Group

L&A Policy Administration Platform. VIEW THE FULL REPORT.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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Data Storage: File, Block, Object?

CDS

Everyone ‘knows’ the history of data storage and the explosion in capacities and speed that have been occurring over the years; from the old punch cards to hard drives, CD/DVD, USB, NVMe and all the ‘stuff’ in-between; SATA, SSD, Flash, etc. Even Tape is still around – it’s not dead yet, in fact it’s still growing! Data is critical to all organizations; being able to share, store and secure data efficiently (and at a reasonable cost) is crucial for businesses to succeed, grow, gain a competitive

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CASE Framework for Realizing Full Potential of Low-code/No-code Technology | Market Insights™

Everest Group

Low-code/No-code Technology. VIEW THE FULL REPORT.

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Contact Center-as-a-Service: When It Makes Sense | Market Insights™

Everest Group

Contact Center-as-a-Service. VIEW THE FULL REPORT.

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Contact Center-as-a-Service: Definition and Benefits | Market Insights™

Everest Group

Contact Center-as-a-Service. VIEW THE FULL REPORT.

Service 52
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.