Forrester Digital Transformation

JANUARY 30, 2023

In the last twelve months, “Risk Dashboards” became all the rage in cybersecurity with varied titles like “Risk Index,” “Security Baseline,” “Security Posture,” and “Risk Posture.” ” These dashboards appear in a vendor’s user interface and purport to help security programs improve.

Cybersecurity 246

Cybersecurity Risk Management Risk Management Government 246

31 West

JANUARY 30, 2023

Customer service is one of the main building blocks of businesses today. Customers highly value companies that provide them with a personalized experience. From a financial perspective, companies can generate more revenue and retain customers in the long run.

Flexibility 130

Flexibility Software Customer Support Engineering 130

Forrester Digital Transformation

JANUARY 30, 2023

Marketing analytics is the practice of measuring, managing, and analyzing data from marketing initiatives — including channels, programs, campaigns, and tactics — to improve marketing effectiveness and identify opportunities to optimize short- and long-term objectives.

Analytics 234

Analytics Marketing Management 234

McKinsey and Company

JANUARY 30, 2023

Environmental, social, and governance (ESG) criteria are useful in measuring a company’s progress toward achieving social goals in addition to creating shareholder value. McKinsey Explainers Strategy Sustainability

Government 141

Government 141

Advertiser: ZoomInfo

ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. It’s clear there’s a maturity gap in ABM strategies, so how can marketers start closing it?

Marketing

Forrester Digital Transformation

JANUARY 30, 2023

When I first joined Forrester, I looked at the results from our annual Customer Experience Benchmark Surveys and saw that three customer service drivers kept coming up as some of the most influential drivers in a customer’s perception of CX quality: Did the agent answer all of my questions?

Customer Service 130

Customer Service Service 130

Obobo

JANUARY 30, 2023

Procurement Savings – The Ultimate Guide and Strategies Introduction to procurement savings Procurement savings can be defined as the difference in cost between what a company pays for goods or services and what it would have paid if it had purchased those same goods or services at the lowest possible price. In other words, procurement savings is the amount of money that a company saves by negotiating lower prices with its suppliers.

Software 76

Software Reduced Costs Inventory Management Automation 76

Global Expansion

JANUARY 30, 2023

Global expansion can present a number of challenges, such as entering unknown markets and achieving compliance. In fact, most companies actually lose money on global expansion, with only 40% returning more than 3% profit.

Payroll 98

Payroll Marketing Management 98

Forrester Digital Transformation

JANUARY 30, 2023

So far, 2023 is shaping up to be yet another volatile and difficult year. Companies across sectors — with a particular concentration in high tech — are shedding jobs and slashing costs to weather the next twelve months.

Jobbing 130

Jobbing Risk Management Risk Management Cybersecurity 130

Simplr

JANUARY 30, 2023

We’ve said it once and we’ll say it again: things rarely stay the same in CX. For the NOW Customer, speedy and authentic experiences remain a top priority when it comes to maintaining brand loyalty.

Banking 67

Banking Regulations Offshoring Outsourcing 67

Perficient Digital Transformation

JANUARY 30, 2023

Recently, I’ve heard and read a lot about ChatGPT, so I thought we should look at it. Throughout this blog, I will discuss the following topics. What is ChatGPT How Does ChatGPT Work? My Overall thoughts on ChatGPT Some Tips and Tricks that I found while using the ChatGPT.

Sourcing 62

Sourcing Jobbing Software 62

Advertiser: G-P

Global expansion brings many opportunities for companies. However, there are pitfalls along the way that can slow down progress. In this eBook, we look at the 7 key challenges to global growth, and ways to minimize expansion headaches.

Payroll

McKinsey and Company

JANUARY 30, 2023

The economics of decarbonizing fleets are demonstrably viable. Now commercial transport operators need to identify the best way to capture value. Automotive & Assembly Insights Automotive Operations

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Perficient Digital Transformation

JANUARY 30, 2023

As we all know, Virtuoso is an automation tool that significantly enhances your testing efficiency while lowering the amount of manual work necessary to test your web application. Virtuoso test steps are written in natural language syntax with plain English texts.

Automation 62

Automation Efficiency Management 62

McKinsey and Company

JANUARY 30, 2023

A survey of workers in four Middle Eastern countries provides a baseline for understanding the state of employee health and informing strategies to improve outcomes. Our Insights Health Care Public & Social Sector United Arab Emirates

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82

Perficient Digital Transformation

JANUARY 30, 2023

How to Manage Test Plans in Virtuoso By enabling fast or planned execution of a specific scenario with the same configuration, Virtuoso’s Plans feature helps with testing.

Management 62

Management 62

Advertiser: ZoomInfo

More than two years in, COVID-19 is far from over. Businesses are tasked with beating pre-COVID numbers, making marketing crucial. This is your time to create brand awareness, bring in the best leads, and play a vital role in new and existing profit.

Marketing

Hyland

JANUARY 30, 2023

This is a summary of the Hyland-sponsored webinar Content Fuels Your Anywhere-Work Strategy: Top Trends Shaping the Content Services Market , featuring guest speaker Cheryl McKinnon, Principal Analyst, Forrester Research.

Marketing 82

Marketing Service Analytics Research 82

Perficient Digital Transformation

JANUARY 30, 2023

We are excited to announce that Perficient has been awarded Informatica’s 2022 Cloud Modernization Channel Partner of the Year award.

Collaborations 62

Collaborations Sales Design Management 62

Anexa

JANUARY 30, 2023

The global economy has experienced a number of recessions throughout history, and businesses of all sizes have been forced to adapt to survive during these tough times.

Information Technology 52

Information Technology BPO E-Commerce Robotics Process Automation 52

Outsource Workers

JANUARY 30, 2023

For businesses and organizations, outsourcing has become a popular solution to streamline operations and cut costs. With the ever-evolving technology landscape, the dedicated team model appears to be the future of outsourced solutions.

Flexibility 52

Flexibility Efficiency Streamline Operations Payroll 52

Advertiser: ZoomInfo

Streaming real-time intent is a homerun for marketing and sales’ account-based marketing (ABM) strategies. With real-time buyer insights, you can be first-in-line to provide solutions and lead better, hyper-personalized conversations.

Sales

Obobo

JANUARY 30, 2023

Understanding the difference between direct and indirect procurement is essential for any business looking to optimize their purchasing strategy.

Sourcing 52

Sourcing Service Research Risk Management 52

CDS

JANUARY 30, 2023

With a new year comes a season of resolutions - eating better, working out more, reconnecting with friends. There’s no reason that resolutions can’t extend to the workplace, particularly when it comes to saving money.

Software 52

Software Research Service 52

NoonDalton

JANUARY 30, 2023

While forecasts indicate that the United States may just barely dodge the recession that much of Europe is currently experiencing, it faces a significant problem in addressing the current talent shortage and the resulting labor shortfall.

Pharmaceuticals 52

Pharmaceuticals Jobbing Government Administrative 52

Obobo

JANUARY 30, 2023

With the ever-growing need for streamlined and efficient supply chains, Collaborative Planning, Forecasting and Replenishment (CPFR) has emerged as a viable solution that can help businesses optimize their operations. In this article, we’ll explore what CPFR is, how it works, and how it can be used to streamline your supply chain.

Collaborations 40

Collaborations Supply Chain Management Efficiency Inventory Management 40

Advertiser: G-P

The fintech industry is growing exponentially. Companies can find the talent they need in top emerging fintech hubs around the world. Highly skilled global candidates are available to hire — companies just need to know where to look for them.

Global Hiring

The Global Small Business Blog

JANUARY 30, 2023

©iStock/Tryaging What's affecting me, my clients, my colleagues and other global small business owners: To support global supply chains, we need to help global small businesses. Tips for expanding your online business globally. How to grow your employee benefits as you expand globally. Quote of the week: “Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee.

Retail 40

Retail Finance Management 40

Capgemini

JANUARY 30, 2023

AI ROUNDTABLE ON SUSTAINABILITY Rajeswaran Viswanathan 31 January 2023 Facebook Twitter Linkedin The answers in this article were completely authored by large AI language models. Only the questions were provided by humans.

Efficiency 52

Efficiency Analytics Healthcare Regulations 52

HCL Technologies

JANUARY 30, 2023

AI chatbots passing major professional exams in U.S. bharath_mb Mon, 01/30/2023 - 08:11 The idea of what’s possible for AI technology is an ever-expanding school of thought, that has only grown larger with the achievements of ChatGPT, an experimental online chatbot from OpenAI.

Research 52

Research Jobbing Healthcare Administrative 52

Designveloper

JANUARY 30, 2023

Do you manage any web projects? If you said “yes,” you’ll probably agree with us that it’s one of the most stressful, especially since so many companies now let their workers work from home. But managing the projects that go into making a website shouldn’t keep you up at night if you know how to do it well. By following the best project management practices in your field, you can make it more likely that your project will be successful.

Management 45

Management Design Finance Outsourcing 45

Advertiser: ZoomInfo

Entering a new demand gen position in a volatile market is nerve-wracking. In demand generation, data is essential for knowing who you should target and how. In this eBook, you’ll learn how to identify and target your ideal prospects using different types of data.

Marketing

Go4Customer

JANUARY 30, 2023

Globalization is at its peak as we are becoming more interconnected these days. Due to increasing globalization, organizations are striving to achieve excellence in their product and service delivery. Since all sectors are interconnected so they are interdependent. A simple disruption caused in one business sector impacts another business sector. One needs to stay pivoted more than being competitive because the marketplace is highly vol

Finance 40

Finance BPO Service 40

The Hackett Group

JANUARY 30, 2023

By now, the supply chain and procurement sectors are no stranger to complex environments and disruptive events. In a recent report, The Hackett Group and IValue outlined five critical areas of development for the function. Article begins on page 15 The post <strong>Procurement Magazine, ‘Five critical areas of development according to The Hackett Group & Ivalua’</strong> appeared first on The Hackett Group. Press Coverage

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