Thu.Dec 08, 2022

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VSM Enables All Teams To Become Elite

Forrester Digital Transformation

Value Stream Management is not value stream mapping and it’s not a DevOps tool, but it plays a crucial role in helping teams optimize software delivery and tracking value across their software delivery life cycle, even when a team is not operating in a “DevOps” mode. VSM tools “connect” into your software delivery process, ingest […].

Software 246
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Global Small Businesses Are Essential to American Supply Chains

The Global Small Business Blog

©iStock/ipopba Global small businesses are essential to American supply chains, but they lag in productivity and technology adoption. If government and industry can help these smaller supply chain firms upgrade their technology, it would make supply chains significantly more resilient by enabling data-sharing and collaboration. Read more about how global small businesses play a big role in supply-chain resilience.

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Beware of “Coherent Nonsense” When Implementing Generative AI

Forrester Digital Transformation

Generative AI —using machine learning or other models (e.g., large language models) for creating novel text, images, sounds, etc. — is firmly in the spotlight as one the fastest-developing areas of technology today, especially with the recent release of OpenAI’s ChatGPT. Over the past week, we’ve seen thousands of people experimenting with prompts and questions […].

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IoT Platforms Comparison: AWS, Azure, Google, IBM, Cisco

31 West

IoT (Internet of Things) can be defined as the technology that connects devices or rather “things” to the internet. These things can be air conditioners, headphones, refrigerators, washing machines, smartphones, cars, televisions, and almost everything else we use in our day-to-day lives at home and in the office. The adoption of these devices has been boosted by IT service desk outsourcing.

Analytics 130
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Uneven Innovation: Forrester’s Key Takeaways From AWS Re:Invent 2022

Forrester Digital Transformation

With Naveen Chhabra, Andras Cser, Devin Dickerson, Brent Ellis, Liz Herbert, Andre Kindness, Bill Martorelli, Dario Maisto, Allie Mellen, Alla Valente, Tracy Woo, Noel Yuhanna Some 14 Forrester analysts attended this year’s AWS re:Invent in Las Vegas. The conference was a mix of innovation in some areas — particularly compute and networking, along with a […].

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What Are Active Directory Attacks and How To Protect Against Them?

31 West

Securing your Active Directory has become more important now than ever. The AD controls who gets access to your network and what they can do once they are inside it. Failure to authorize the right users or allow unauthorized users to access your network can result in severe data breaches and prolonged downtime. That’s why companies are outsourcing IT help desk companies to maintain their Active Directory and prevent common attacks.

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Perficient is a 2022 Top Workplace in Orange County

Perficient Digital Transformation

For two consecutive years now, our office located in sunny Irvine, California has been recognized as a Top Workplace in The Orange County Register! This comes as no surprise as we’ve also been awarded a Best Place to Work earlier in the year by the Orange County Business Journal. Perficient is 1 of 169 companies in Orange County to be recognized on our commitment to our employees. “People” is one of our core values.

Jobbing 106
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Salesforce Genie: One More Enterprise Data Warehouse and Analytics Option

Forrester Digital Transformation

Dear Salesforce, haven’t I been a good, objective, reasonable, helpful industry analyst? Why would you make my life more difficult? For years clients have been reaching out with the following question: If a significant portion of all my enterprise data comes from SAP or Oracle business applications (ERP, CRM, etc.), should SAP BW/4HANA or Oracle […].

Analytics 130
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Velocity Global adds Siddharth Ram as new chief technology officer

Velocity Global

DENVER, December 8, 2022 —. Applies almost three decades of experience in technology leadership roles to scaling a world-class technology organization. Velocity Global , the leading provider of global talent solutions, announced Siddharth Ram as its new chief technology officer. Ram will be responsible for growing and scaling the technology organization.

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Designing out of difficult times

McKinsey and Company

Design matters—and not just in good times. CEOs who embrace design can enhance strategy and better navigate this age of volatility.

Design 117
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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Airlines like Frontier are Moving Away from Phone Support… But Is This A Mistake?

Simplr

“We’re sorry. Your call cannot be completed as dialed.”. In a controversial move, Frontier Airlines is no longer answering customer service phone calls. That’s right. As of November 2022, the low-budget airline eliminated its call center in favor of a “digital-first” approach that puts human assistance on the backburner. Instead of hopping on the phone with a customer service agent, customers will have to rely on other ways to contact the airline: an online chatbot, a 24/7 live chat tool, its so

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Investing in Georgia today for the economy of tomorrow

McKinsey and Company

Georgia’s economy is thriving. Investments to resolve long-term structural challenges can help sustain jobs and opportunities for all Georgians and keep the economy resilient.

Jobbing 72
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Introducing ChatGPT: The Revolutionary New Language Model for Product and Platform Development Companies

comeMakeit

Revolutionizing Natural Language Processing At coMakeIT, we work closely with independent software vendors (ISVs) and product development companies to provide them with top-quality product engineering services. As part of our commitment to innovation, we are excited to welcome ChatGPT, a revolutionary new language model developed by OpenAI. It brings knowledge from a wide range of domains readily available and has a huge potential to make software products and platforms more advanced and reliab

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Playing offense with green tech to achieve net-zero emissions

McKinsey and Company

Technology holds the key to unlocking decarbonization by identifying emission hot spots and pinpointing the areas of biggest impact.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Ireland Pension Update: Introduction of New Auto-Enrolment Scheme from 2024

UnaTerra

The Irish Government have approved draft heads of new legislation to introduce a new occupational pension scheme to automatically enrol workers. Approx. 750,000 workers will be auto-enrolled with option to opt-out Starting at 1.5% of gross earnings raising to maximum of 6% over 10 years Matching employer contributions with a further State top-up For very […] The post Ireland Pension Update: Introduction of New Auto-Enrolment Scheme from 2024 appeared first on Unaterra.

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Risk and resilience priorities, as told by chief risk officers

McKinsey and Company

Amid the storm of crises and disruptions, leading financial institutions are recognizing risk’s strategic and resilience-building role.

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Ireland Pension Update: Introduction of New Auto-Enrolment Scheme from 2024

UnaTerra

The Irish Government have approved draft heads of new legislation to introduce a new occupational pension scheme to automatically enrol workers. Approx. 750,000 workers will be auto-enrolled with option to opt-out Starting at 1.5% of gross earnings raising to maximum of 6% over 10 years Matching employer contributions with a further State top-up For very […] The post Ireland Pension Update: Introduction of New Auto-Enrolment Scheme from 2024 appeared first on Unaterra.

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The board’s role in building resilience

McKinsey and Company

Boards of directors can help executive teams build the foresight, response, and adaptation capabilities they need to manage future shocks.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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5 ways Enterprise Metaverse will change businesses

Serigor Inc

5 ways Enterprise Metaverse will change businesses. While Metaverse is often called the future, it would be wrong to say it is not present already. The concept of digital space with people existing as avatars and interacting with each other is largely known as Metaverse, with virtual reality games being a big example of it, etc. Enterprise Metaverse is the business-supporting advantage of the technology of Metaverse, which is gaining popularity with Tech giants all over the world investing in it

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Author Talks: How to connect inner self with outer success

McKinsey and Company

Columbia professor Hitendra Wadhwa shares how to nurture the one resource that never fails: your inner voice.

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Open Access BPO Davao Celebrates 7th Year with Outdoor Adventure

OpenAccess BPO

Open Access BPO celebrated the seventh anniversary of its operations site in Davao, Philippines with a day of fun outdoor activities. Open Access BPO Davao Site Manager May de Guzman (center), flanked by Global Vice President Joy Sebastian and Senior Training Manager Arjay Flaviano The event took place at the picnic grounds of the Davao […]. The post Open Access BPO Davao Celebrates 7th Year with Outdoor Adventure appeared first on Open Access BPO.

BPO 52
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Introducing ChatGPT: The Revolutionary New Language Model for Product and Platform Development Companies

comeMakeit

Revolutionizing Natural Language Processing At coMakeIT, we work closely with independent software vendors (ISVs) and product development companies to provide them with top-quality product engineering services. As part of our commitment to innovation, we are excited to welcome ChatGPT, a revolutionary new language model developed by OpenAI. It brings knowledge from a wide range of domains readily available and has a huge potential to make software products and platforms more advanced and reliab

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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How to de-escalate an angry customer

Influx

Knowing how to de-escalate an angry customer is a skill that everyone working in customer support needs to master. Using de-escalation techniques can help support staff maintain respectful troubleshooting conversations and keep the interaction solutions-based. If you’re interested in putting these de-escalation strategies to use, then you’ve come to the right place.

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Demand Forecasting Methods: Choosing The Right Type For Your Business

Planergy Software

Clients and results. More Customers. We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with PLANERGY. Cristian Maradiaga. King Ocean. Book a Live Demo. Download a free copy of "Preparing Your AP Department For The Future", to learn: How to transition from paper and excel to eInvoicing.

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Driving Larger-scale Adoption of Impact Sourcing from the Inside Out | VirtualRoundtable

Everest Group

VIRTUAL ROUNDTABLE. Driving Larger-scale Adoption of Impact Sourcing from the Inside Out. December 8, 2022 |. 9:00 AM EST | 7:30 PM IST. Impact sourcing allows businesses to find highly engaged and stable talent sources that deliver quality work with low attrition rates while simultaneously meeting their sustainability requirements and goals. As talent shortages continue to make headlines, businesses are aggressively turning to these non-traditional talent pools to find needed skills.

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5 ways Enterprise Metaverse will change businesses

Serigor Inc

5 ways Enterprise Metaverse will change businesses. While Metaverse is often called the future, it would be wrong to say it is not present already. The concept of digital space with people existing as avatars and interacting with each other is largely known as Metaverse, with virtual reality games being a big example of it, etc. Enterprise Metaverse is the business-supporting advantage of the technology of Metaverse, which is gaining popularity with Tech giants all over the world investing in it

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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Talent in a changing market: What now?

McKinsey and Company

High turnover, shrinking pipelines, inflation—the talent market remains in flux. Here’s what you should be doing differently.

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12 Things To Consider When Looking For A Designer

SPD Load

Based on the Statista data, the total number of web developers and designers in 2020 reached approximately 178,900. It is believed that.

Design 52
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How AI can assist in Asia’s net-zero transition

McKinsey and Company

AI is one of the key enabling technologies in addressing sustainability challenges in Asia, says Michael Zeller, head of AI Strategy and Solutions at Temasek.

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Establishing a Third-Party Risk Management Program

SIG Speaks

SIG University Certified Third-Party Risk Management Professional (C3PRMP) program graduate Lois Peric shares the essential components for building a third-party risk management program. There are essential components when establishing a third-party risk management program in an organization where none exists. A framework or process must be implemented for each stage of the vendor lifecycle, from sourcing and onboarding to termination.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.