Forrester Digital Transformation
JUNE 21, 2022
Mobile banking apps are a crucial component of the overall banking experience. To identify mobile banking best practices, we reviewed the mobile apps of 13 EMEA banking brands in March and April of 2022 for both functionality and user experience.
The Global Small Business Blog
JUNE 21, 2022
©iStock/designer491 Consumers want to support brands that represent them and their values. And organizations that have made DEI efforts a core priority also recognize that it’s just as important to feature representation in front of the camera as it is behind the scenes. How can global marketers do this? There are multiple ways across an organization’s ecosystem, of which Deloitte has highlighted three within their Authentically inclusive marketing article.
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McKinsey and Company
JUNE 21, 2022
When mapping out the customer journey, combining traditional CX practices with user-centered design processes has proven to bring the greatest value.
Provana
JUNE 21, 2022
Provana recently participated in AccountsRecovery.net’s Demo Day on May 31, hosted by Mike Gibb. This year’s event had a format change, featuring customer speakers more prominently than technology providers. Alicia McKeighan, Chief Compliance Officer at Afni, Inc., presented on behalf of Provana, addressing questions related to productivity and compliance management with our integrated platform.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
McKinsey and Company
JUNE 21, 2022
Now is the time to redefine management disciplines with a modern tool kit powered by technology. The organizations that embark on this journey sooner will achieve the benefits from a culture of innovation.
Perficient Digital Transformation
JUNE 21, 2022
If you’ve been on Sitecore for at least a few years, you most likely have a custom MVC solution, or you’ve used an accelerator like SXA (hopefully you’re off webforms and XSLT by now). That solution likely includes custom components and integrations. That solution may have even survived an upgrade or two. That solution probably took years to get right.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Perficient Digital Transformation
JUNE 21, 2022
When the modern Olympics started in 1896, and up till the 1970s, only amateur athletes were allowed to compete in the Olympics. True or False? This was the deciding question of the first event of the Lafayette Delivery Center’s 2nd Office Olympics. On Wednesday June 15 th , the Lafayette Delivery center hosted a joint in-person and virtual trivia night.
McKinsey and Company
JUNE 21, 2022
COVID-19 and other recent global crises have necessitated a redefinition of the role of 21st century leaders. In this McKinsey Future of Asia Podcast episode, we explore what it takes to be an excellent CEO in today’s ever-changing and challenging global environment.
Velocity Global
JUNE 21, 2022
Holding one-on-one meetings with your employees is an important tool for managers. These regular check-ins help ensure better communication, productivity, and well-being for you and your employee and your team and organization as a whole. If your workforce is remote and spans different countries and time zones, holding regular check-ins with your employees is especially beneficial when face-to-face meetings aren’t an option.
McKinsey and Company
JUNE 21, 2022
In this interview, Deutsche Börse’s chief information officer and chief operating officer explains how the company’s ongoing cloud journey is defining its digital transformation.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Perficient Digital Transformation
JUNE 21, 2022
Background. Core of any BI tools is to acquire business data from multiple sources and then to co-relate it for quality reports & dashboards. Information Technology is being dominantly used for business processes from last 20 years. Volume of data has grown a lot. Businesses have shifted to enterprise database platforms like SQL Server, Oracle, etc, which have capability to store, fetch & process voluminous amount of data efficiently and in optimized manner.
McKinsey and Company
JUNE 21, 2022
European steelmakers need to reconsider their decarbonization strategies because of rising natural-gas and electricity prices, as well as potential limitations on the natural-gas supply.
Everest Group
JUNE 21, 2022
The surprise announcement of the potential merger between Majorel Group Luxembourg S.A. (Majorel) and Sitel Group® would create a CXM colossus and firmly put the combined entity in the top three providers of these services. Read on to learn about the synergies between the companies and what all the recent M&A activity means for the Customer Experience Management industry.
McKinsey and Company
JUNE 21, 2022
Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Everest Group
JUNE 21, 2022
LIVE WEBINAR. Web 3.0 and Metaverse: Implications for Sourcing and Technology Leaders. June 21, 2022 |. 9 am CDT | 10 am EDT | 3 pm BST | 7:30 pm IST. The next evolution of technology is upon us, and business leaders are racing to understand new concepts like Web 3.0 and Metaverse – both generating strong reactions from hype acceptance to extreme cynicism.
McKinsey and Company
JUNE 21, 2022
The latest innovations in digital ecosystems can help standardize, automate, and optimize farming practices.
Hyland
JUNE 21, 2022
Need a good reason to attend CommunityLIVE 2022 in Nashville, Tenn.? How about five? We can’t wait to share all the energy of the Hyland community. CommunityLIVE 2022. September 11–15, 2022. > Register early and save up to $600! 5 reasons to attend CommunityLIVE. #1. Evolve. Hyland’s assembled team of experts is taking digital transformation to the next level.
WebCreek
JUNE 21, 2022
Rate this post. Even with a successful recruitment process to hire top talent, there is still a need to effectively connect talent to companies. The relationship between talent and customers is essential for the flow and success of customer projects. So, the project may not be as successful without careful consideration when creating the customer-talent relationship. .
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Planergy Software
JUNE 21, 2022
Clients and results. More Customers. We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with PLANERGY. Cristian Maradiaga. King Ocean. Book a Live Demo. Download a free copy of "Preparing Your AP Department For The Future", to learn: How to transition from paper and excel to eInvoicing.
Neeyamo
JUNE 21, 2022
According to a survey, job-seeking behavior in Gen Xers between 45 and 55 years is 67%, while for millennials, it is 59%. Recent research indicates that people are looking for a better-paying gig: one in five will change jobs in the next year. Employee turnover rates have also begun rising in a world where options are vast. Amy C. Waninger, CEO at Lead At Any Level, also an Inclusion Catalyst, elucidates the adverse effects of high turnover on organizations in the seventh episode of Neeyamo’s HR
Everest Group
JUNE 21, 2022
Attracting and retaining a talented tech team is the most important success factor for the long-term success of CIOs and their agendas. But it is also their most difficult, nettlesome challenge, especially in today’s hot, cutthroat marketplace for IT and engineering skills. Companies have reached out to Everest Group for help understanding the complex issues they must navigate and are seeking our comprehensive analysis on how other companies handle these issues.
Neeyamo
JUNE 21, 2022
Our lives will always include some level of risk. Unless, of course, we never again engage in any activity. We all take risks as we traverse through the vast expanse of the internet. A certain amount of risk must be embraced to take advantage of the opportunities presented by the internet. And what better way to be ready than to explore the dangers, difficulties, and trends shaping the cybersecurity sector.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Perillion
JUNE 21, 2022
The proposal of new SEC climate-related disclosure rules rocked the business world. In fact, the proposed rulemaking has drawn so much interest that the SEC extended the public comment period until June 17, 2022. Hundreds of investors, issuers, and concerned citizens have weighed in, and their comments reflect a diverse range of perspectives and expertise.
SPD Load
JUNE 21, 2022
In this article, we would like to tell you everything you need to know about insurance app development. Think of it as.
Go4Customer
JUNE 21, 2022
Today, call center outsourcing is increasingly growing worldwide. Yes! You heard right. But, why? The service business has grown substantially in recent years. Better customer service is important to a company's ability to keep its customer base. As a result, deciding whether or not to outsource customer service has become even more challenging.
Everest Group
JUNE 21, 2022
Climate Change. EXPLORE OUR LOCATIONS INSIDER RESEARCH.
Advertiser: G-P
The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.
Blue Ocean
JUNE 21, 2022
If you know me or any of my stellar Blue Ocean colleagues personally, you know we can talk for days about customer experience. And why wouldn’t we be excited to chat? We hold the keys to CX, one of the biggest differentiators brands have at their disposal today. As champions of the call center, it’s up to us to remove every pain point we can from the customer’s path.
Everest Group
JUNE 21, 2022
climate change. EXPLORE OUR LOCATIONS INSIDER RESEARCH.
Influx
JUNE 21, 2022
We are living in a new era. The transformation of commerce over the years has gone from prioritizing products and services to putting emphasis on the consumer; a trend we predict will remain for quite some time. Customers are the centerpiece of your business and all marketing efforts. Every business should not only reach for a high level of customer satisfaction but should always be actively pursuing it through various support operations. .
Everest Group
JUNE 21, 2022
Digital Employee Experience. VIEW THE FULL REPORT.
Advertiser: ZoomInfo
One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.
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