Tue.May 02, 2023

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Making the World a Better Place (wegginar® 5/3/23)

The Global Small Business Blog

©2023 Women Entrepreneurs Grow Global Who doesn't want to make the world a better place? Founder of OMSutra, Jyoti Jaiswal, will be talking about how to get started and weave in positivity and consciously crafted design to make her point. Join Jyoti and wegg® free of charge on Wednesday, May 3rd at 11 AM CT. To learn more and to register, visit: [link].

Design 247
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Insights From The 2023 RSA Conference: Generative AI, Quantum, And Innovation Sandbox

Forrester Digital Transformation

RSAC 2023 is a wrap! The Forrester security and risk team had 11 attendees at the RSA Conference last week. We really enjoyed meeting with clients and colleagues old and new — and now we’re *exhausted.* It’s no mystery why; as a team, we collectively participated in over 230 meetings and took more than 1.

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Looking within: How Walmart in Mexico changed everything for an omnichannel future

McKinsey and Company

The executive committee at Walmex had to lead differently to take the company into the digital age. They reflect on the changes in the organization and in themselves.

Retail 124
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Emerging Technologies Put Remote Patient Monitoring In The Spotlight

Forrester Digital Transformation

The healthcare ecosystem is evolving. Delivery of complex care in distributed settings will require the evolution of remote patient monitoring devices and for them to become more affordable, accurate, and consumer-friendly/usable. At the same time, healthcare staff must acquire new skills and ways of working to support remote care delivery.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The next competitive advantage in talent: Continuous employee listening

McKinsey and Company

People analytics can provide real-time insights. Here’s how leaders can use them to identify critical needs, make decisions more quickly, and strengthen their employee value propositions.

Analytics 110
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The Right Way To Set CX Metrics Goals

Forrester Digital Transformation

CX pros need help effectively setting goals for the CX metrics that they produce. New Forrester research helps them implement a quantitative approach and avoid common pitfalls in the process.

Research 130

More Trending

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Knowledge Management, I’d Like To Introduce My New Friend, Generative AI

Forrester Digital Transformation

Knowledge management has been around for decades. The promise of AI in knowledge management has lingered on the fringes for years — the application of AI was just outside of possible and not quite ready for prime time. And then into the room walked our new friend, generative AI. It has turned the knowledge management world upside down.

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Don’t pause AI development, prioritize ethics instead

IBM Services

The introduction of generative AI systems into the public domain exposed people all over the world to new technological possibilities, implications, and even consequences many had yet to consider. Thanks to systems like ChatGPT, just about anyone can now use advanced AI models that are not only capable of detecting patterns, honing data, and making recommendations as earlier versions of AI would, but also moving beyond that to create new content, develop original chat responses, and more.

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Harnessing CISO Collective Power

Forrester Digital Transformation

Lone Wolf Or Wolf Pack? Perspectives From A Former CISO/CSO One of the most valuable, important, and rewarding things I did during my tenure as a CISO/CSO was becoming involved in the CISO community.

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Bridging another digital divide: Accessibility for blind and low-vision consumers

McKinsey and Company

Companies have an opportunity to build lasting relationships with consumers who are blind or low vision. Doing so requires a proactive, inclusive approach to digital.

Design 102
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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Wonder Twin Powers Activate: Cyber Risk Ratings And Third-Party Risk Platforms Are More Powerful Together

Forrester Digital Transformation

Ever catch yourself thinking that there are a thousand channels and there’s nothing to watch on television? In the era before dedicated networks, streaming services, and on-demand programming, cartoon binge-watching consisted of five hours every Saturday morning featuring tiny blue creatures, crime fighting teenagers (and a mangy mut), and superheroes.

Service 130
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The Committed Innovator: The core attributes of the innovative mindset

McKinsey and Company

How listening, critical thinking, tech savvy, and diverse teams help pioneers build innovation engines and ecosystems.

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Fitness Wearables Alone Will Not Solve The US Healthcare Crisis: Amazon Winds Down Halo

Forrester Digital Transformation

Amazon has announced that it will wind down its Halo product line and services, highlighting the challenges of generating profits and success in the fitness tracker market.

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Five ways to drive experience-led growth in banking

McKinsey and Company

As today’s customers demand more from their banking experiences, banks are upping their game and delivering stronger customer experience.

Banking 77
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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We Want To Speak With You! Join Our Upcoming Research On Remote Patient Monitoring

Forrester Digital Transformation

Please join our upcoming research on the role of remote patient monitoring devices in enabling remote care.

Research 130
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Slowly Changing Dimension(SCD) TYPE 3 in Informatica PowerCenter

Perficient Digital Transformation

What is a Slowly Changing Dimension? Slowly Changing Dimension (SCD) is a dimension that allows us to store and manage both current and previous data over time in a data warehouse. It is considered and implemented as one of the most critical ETL tasks in tracking the history of dimension records. There are three types of SCD Type 1, Type 2, and Type 3.

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Miro’s Andrey Khusid: Product-led growth in tech and beyond

McKinsey and Company

The entrepreneurial leader of the fast-growing visual collaboration platform talks about the importance of experimentation and iteration as companies look to embrace a new approach to success.

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Understand Your Market Position: How to Differentiate From Competition

Aspirant

All businesses have competition. To understand where you stand against your competitors, you may rely on sales reports, data analysis, and other metrics. But what if your company is the market leader? Do you know why? More importantly, do you know if you can maintain your competitive edge in the long run? Keep reading to learn how to stay ahead of the game.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Midcap IT Firms to Face Slowdown as Client Spends Come Down | In the News

Everest Group

Midcap IT firms, which were growing at around 25-45% year-on-year during the last few quarters due to the move towards digitization and cloud during the pandemic, are likely to face constraints this fiscal year. Some may also lag behind the already slowing big IT majors, analysts said. On the falling valuation of stocks of some midcaps, Peter Bendor-Samuel , CEO of Everest Group, said, “We may see one or more of them merge or change ownership as valuations drop and private equity becomes more ac

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Questions to Ask When Evaluating a Generative AI (LLM) Chatbot Provider

Simplr

As businesses navigate the ever-changing world of customer service, the use of ChatGPT , generative AI, and large language models (LLMs) is becoming increasingly important. Especially in customer service. But with great power comes great responsibility, and that’s why it’s crucial to ask the right questions when considering a chatbot provider.

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Indefinite Employment Contracts: Everything Global Employers Should Know

Velocity Global

Employee arrangements vary worldwide, but a compliant employment contract is required no matter your talent’s location. While the type of contract depends on employer needs and resources, indefinite contracts are the most common agreement outside of the United States. Read this guide to learn the pros and cons of indefinite contracts, what to include in an indefinite contract, alternative contract types, and how to ensure compliant contracts for your global talent.

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Evaluating Startup Costs When Nearshoring to Mexico

Ivemsa

The manufacturing industry continues to evolve as more companies consider nearshoring to Mexico as a production strategy. Regardless of the sector, one of the first questions business leaders always ask is: how much will it cost to operate? First-time setup for foreign manufacturers requires several types of costs. These include fees for site selection and utility setup; IMMEX program application and regulatory expenses; and hiring and training costs.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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5 Impacts of CX BPO Mega-Consolidation

Intelligent Sourcing

Mergers and acquisitions denote an industry that is profitable, growing, and attractive—good health indicators for any sector. In the CX outsourcing space, the recent frenzy of consolidation among global players suggests a sound market with longevity. Even so, given the size of the deals announced over the past few months of mega-consolidation, understanding the effects […] The post 5 Impacts of CX BPO Mega-Consolidation appeared first on Intelligent Sourcing.

BPO 52
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Trust, but Verify: Picky Questions to Ensure Help Desk Security

Global Help Desk Services

Choosing an outsourced help desk provider can be stressful, especially when it comes to cybersecurity. You want someone you can trust with your systems and sensitive data — a partner who takes a proactive approach to preventing cyberattacks. But how do you get it right from day one?

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Everest Group Announces Winners of the 2023 Service Provider of the Year Awards for IT Services

Everest Group

Accenture takes No. 1 for seventh straight year. TCS, Capgemini and Wipro rise in ranking to take No. 2, 3 and 4 spots, respectively. HCLTech rounds out the Top 5. DALLAS, May 2, 2023 —Everest Group—the global research firm focused on strategic IT, business services, engineering services and sourcing—today announced the winners of the 2023 PEAK Matrix Service Provider of the Year Awards for IT Services.

Service 52
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Why your company should be Impact Sourcing

Intelligent Sourcing

Ready to help communities in need while helping your bottom line? Impact sourcing offers employment opportunities to marginalized populations, connecting you with an untapped market of fresh talent at competitive prices. The strategy of impact sourcing not only helps your company reduce costs but also allows you to be a part of making positive social […] The post Why your company should be Impact Sourcing appeared first on Intelligent Sourcing.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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Payroll Technology is the Future of Payroll

Mercans

What it Means for Payroll Clerks and How to Upskill According to a recent report 1 by World Economic Forum, payroll clerks are one of the top 10 fastest-declining jobs in 2023. This news may come as a surprise to many individuals who have dedicated their careers to the field of payroll. However, the emergence of payroll technology is changing the landscape of the industry, creating both challenges and opportunities for those in the field.

Payroll 52
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The next energy generation: engage and attract Gen Z

Airswift

Source: Shutterstock The energy industry is at a crossroads. As the world transitions towards a low-carbon future, the industry is under increasing pressure to reduce its carbon footprint and invest in clean energy. It is an exciting time to be in energy, but at the same time, energy companies face a skills gap as a significant portion of the baby boomer workforce is set to retire in the next few years.

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Creating Vendor Management Awareness

SIG Speaks

SIG University Certified Supplier Management Professional (CSMP) program graduate Zach Green discusses solutions for formally documenting a RACI around governance in the current IRA survey and developing training for governance and vendor management. I will focus on Week two material, specifically Module 7 – Lesson 1 – Internal-Support. An area that requires improvement in our current Vendor Management Program is awareness, roles, and responsibilities.

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Nigeria Amended National Housing Fund (NHF) Contributions

Mercans

Nigeria Makes Changes to National Housing Fund (NHF) Contributions for Private Sector Employees. The Nigerian government has amended the National Housing Fund (NHF) Act and exempted private sector employees from contributing to the National Housing Fund of the Federal Government. In accordance with the amended NHF Act, private sector employees earning the national minimum wage and above may still voluntarily contribute 2.5% of their monthly income NHF.

Payroll 40
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.