Forrester Digital Transformation
AUGUST 29, 2022
Data-driven, actionable insights will be critical for weathering economic turbulence. Providing these insights ranks high among marketing operations teams’ priorities in the year ahead.
31 West
AUGUST 29, 2022
40% of customer service leaders say that their company views customer service as an expense instead of a driver for growth, an increase of almost 25% in one year alone. This is because there are a number of brain-eating issues recur in IT help desks which usually seem trivial but solutions for them are not easily discoverable. So, IT help desk problems and solutions have become the core concern now a days for industry leaders as they make the services highly expensive but at the same time inevit
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Forrester Digital Transformation
AUGUST 29, 2022
By investing in audience-centric practices, portfolio marketers can help their organizations be more efficient and effective, despite economic uncertainty.
McKinsey and Company
AUGUST 29, 2022
Today’s challenging environment requires business leaders to hone their edge in three critical areas: insights, commitment, and execution.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Forrester Digital Transformation
AUGUST 29, 2022
To thrive in a turbulent year, B2B marketing leaders will need to spend strategically. Taking cues from fast-growing companies can help.
McKinsey and Company
AUGUST 29, 2022
The stage is set for a manufacturing resurgence in the United States. Can the country’s producers make it happen?
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Everest Group
AUGUST 29, 2022
Delivering exceptional customer experience has become essential to meet changing expectations post-pandemic. But various challenges – from data analytics to talent – can prevent companies from delivering the highly personalized interactions consumers crave. Learn what issues keep customer experience officers ( CXOs) up at night in this blog. The outsourced customer experience management (CXM) market has seen historic growth in recent years, rising about 12% to 14% last year to more than USD$100
Perficient Digital Transformation
AUGUST 29, 2022
How do Oracle Cloud HCM workflow and approvals work? How do I configure that? How do I smoke test and then how the heck do I migrate these so that I don’t have to build them manually again? If you’ve ever asked yourself one of these questions, then hopefully this blog on Tips and Tricks for HCM workflow will help you on your journey. Best Practices when gathering Requirements.
Intelligent Management Inc.
AUGUST 29, 2022
Physicists are educated to ask fundamental questions to understand the nature of things and to understand them in terms of energy and speed. What has that got to do with management, you may wonder? A great deal. An organization is a complex system where different forms of energy interdepend: human energy, mechanical energy, electrical and digital to name a few.
Microsourcing
AUGUST 29, 2022
Here is a frightening scenario for business owners in the modern world – type the words ‘is customer service dying’ into Google and, in less than half a second, you will find yourself looking at a screen offering access to more than 40 million articles, forums and sites. Now that may be excellent customer service by the search engine – you asked, they over-delivered – but it is a stark reminder that in a world where consumers want things faster and cheaper than ever, many businesses are prioriti
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Ivemsa
AUGUST 29, 2022
Recruiting for technically-savvy talent is one of the biggest undertakings manufacturers are facing today. It’s projected that 2.1 million jobs will go unfulfilled by 2030 due to the manufacturing skills gap in the U.S., resulting in a potential cost of $1 trillion USD. When the pandemic first began, there had been an uptick in available manufacturing jobs in the U.S.
Microsourcing
AUGUST 29, 2022
Here is a frightening scenario for business owners in the modern world – type the words ‘is customer service dying’ into Google and, in less than half a second, you will find yourself looking at a screen offering access to more than 40 million articles, forums and sites. Now that may be excellent customer service by the search engine – you asked, they over-delivered – but it is a stark reminder that in a world where consumers want things faster and cheaper than ever, many businesses are prioriti
Velocity Global
AUGUST 29, 2022
Foreign invested enterprises are businesses that are partially or wholly funded by foreign investors, most commonly in Asia. When looking to invest in a foreign enterprise, businesses need to consider and comply with the legal processes involved in doing so. Compliance and research are of the utmost importance. We’ve put together a guide to what a foreign invested enterprise is and when it could benefit your business.
Automation Anywhere
AUGUST 29, 2022
Automation Anywhere has been named a Leader in the Everest Group® Task Mining Products PEAK Matrix® Assessment 2022. Created by Everest Group, a top research and consulting firm, this first-ever assessment looks at the task mining capabilities of more than 17 technology providers. We were named a Leader for our cloud-native, AI-powered process intelligence solution Process Discovery that makes it easier and faster for users to identify business tasks for automation.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Everest Group
AUGUST 29, 2022
Companies that contract with third-party service providers to build and evolve digital platforms that help them compete must understand that this calls for a different kind of relationship. A partnering relationship with a deep commitment between both parties. A much more dynamic, fluid relationship. Not an arm’s length relationship with a provider that focuses on driving efficiencies.
SPD Load
AUGUST 29, 2022
Over the past decade—it has been a hot and never-ending debate: Should I hire a freelancer or a design agency? Building a.
Everest Group
AUGUST 29, 2022
The expanded remote work environment post-pandemic and increasingly sophisticated security threats have compelled organizations to increase their focus on protecting contact center data. Learn how to build a holistic framework of best practices for technology, the business, and agents to shape contact center security in this blog. Securing the landmine of customer data – from credit card numbers to health records – that reside in contact centers is a top concern for all businesses, particularly
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
31 West
AUGUST 29, 2022
Are you one of the many CEOs struggling to focus on the core and crust of your business as your plate is always full of frustratingly recurring surface issues? Take a deep breath! We are here with a solution you can never turn a blind eye to, that manna is nothing but the Managed Service Providers. We have clustered up the top ten benefits (though it was intensely hard to ignore the rest of the million benefits) of a managed service provider , give it a quick read to build your business’s founda
Perficient Digital Transformation
AUGUST 29, 2022
What are Calculation Groups and Why these are so important? Imagine you have the Data Model, and you created couple of measures let’s say 2 measures and then suddenly the requirement changes, now you need to create Month to Date (MTD), Year to Date (YTD), Previous Year Calculation and Year Over Year Calculation (YOY). What would you do? You must create 4-5 corresponding measures for each field such as (Total Revenue, Profit, %Profit etc) and that is a lot of work with Calculation Groups you can
Everest Group
AUGUST 29, 2022
The advent of Web 3.0 is creating exciting new opportunities for Banking, Financial Services, and Insurance (BFSI) firms who invest in digital technologies to deliver next-generation customer engagement and enter the metaverse. To learn more about enterprises taking the lead in piloting metaverse and Web 3.0, read on. . With Web 2.0 laying the foundation for unique customer interactions, BFSI firms are increasingly adopting an omnichannel approach as industry trends indicate consumer mindshare
Everest Group
AUGUST 29, 2022
The advent of Web 3.0 is creating exciting new opportunities for Banking, Financial Services, and Insurance (BFSI) firms who invest in digital technologies to deliver next-generation customer engagement and enter the metaverse. To learn more about enterprises taking the lead in piloting metaverse and Web 3.0, read on. . With Web 2.0 laying the foundation for unique customer interactions, BFSI firms are increasingly adopting an omnichannel approach as industry trends indicate consumer mindshare
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
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