The Global Small Business Blog

MAY 16, 2023

©iStock/wellesenterprises With a globally connected location and robust industry supply chain, the Midwest, in particular Michigan, is the gateway to the world. In fact, $61.1 billion in total goods was exported from Michigan in 2022 alone. And while Michigan is home to many global corporations, the state’s small business community is actively involved in contributing to Michigan’s presence in the global market.

Marketing 196

Marketing 196

Forrester Digital Transformation

MAY 16, 2023

European CISOs are facing headwinds in geopolitics and workforce retention. Making wise decisions is crucial in such turbulent times, which puts additional pressures on security pros. In our analysis of Forrester’s Security Survey results, we found that: While tech layoffs dominate the headlines, cybersecurity hiring remains strong.

Cybersecurity 130

Cybersecurity Service 130

McKinsey and Company

MAY 16, 2023

To achieve its decarbonization targets, the European Union will need to expand renewable-energy capacity. Identifying and allocating sufficient land will be foundational to the effort.

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IBM Services

MAY 16, 2023

To help companies better deliver on their marketing vision and scale their marketing business processes, managed marketing services (MMS) offshore has become a fast growing trend. According to an Everest Group® study , offshore MMS centers increased over 50% from 2019 to 2022. What’s more, the number of offshore full-time equivalent employees (FTE) jumped 115%.

Marketing 72

Marketing Management Service Offshoring 72

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Perficient Digital Transformation

MAY 16, 2023

Coveo for Salesforce Integrates: Boosting Your Salesforce Experience As a business, you need a platform that can help you manage your customer data and interactions with ease. Salesforce is a popular CRM platform that helps businesses to manage customer relationships effectively. However, using Salesforce alone may not always be enough. That’s where Coveo comes in.

Analytics 69

Analytics Accounting Management 69

McKinsey and Company

MAY 16, 2023

The PaperLens Index shows that global pulp and paper productivity has declined by 1.6 percent per year over the past six years. Addressing this challenge requires actions beyond new production lines.

Manufacturing 68

Manufacturing 68

inDinero

MAY 16, 2023

What does VC mean? In short, VC stands for venture capital, a type of financing where investors purchase ownership stakes in high-risk, high-reward companies. The truth is, most startups don’t need to think about venture capital. This sort of funding is the exception rather than the norm, with fewer than 1% of companies raising VC dollars. That’s because VC firms are interested in business ideas capable of creating or disrupting entire ecosystems, businesses like Uber or Airbnb.

Advisory 52

Advisory Right-Sizing Finance Accounting 52

Microsourcing

MAY 16, 2023

If the business community needed reminding that 2023 is a time to tread carefully when it comes to fiscal management, the headline of the International Monetary Fund’s World Economic Outlook in April made for stark reading.

Finance 52

Finance Accounting Outsourcing Management 52

SEBPO

MAY 16, 2023

Customer Contact Week Las Vegas Total 15 14 1 0 JUNE 19 – 22, 2023 Caesars Forum, Las Vegas Let’s Talk Customer Service at Customer Contact Week 2023 Customer Contact Week is dedicated to elevating your businesses’ customer experience strategy. If you’re planning on making the trip out to Vegas for the show , don’t miss the opportunity to meet up with SEBPO’s Vice President of Client Solutions, Alvin Rose.

Customer Support 52

Customer Support Customer Service Service 52

Microsourcing

MAY 16, 2023

At a time when terms such as ‘economic uncertainty’, ‘financial hardship’ and ‘looming recession’ dominate headlines, let us start by sharing some positive news for employers from the team at the renowned business journal Forbes 1.

Global Recruiting 52

Global Recruiting 52

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

SEBPO

MAY 16, 2023

AdMonsters Ops Conference Total 15 14 1 0 JUNE 5 – 6, 2023 Metropolitan Pavilion, NYC SEBPO Set to Sponsor AdMonsters Ops Conference SEBPO is proud to be a sponsor of this year’s AdMonsters Ops Conference in NYC. This conference will bring together the best and the brightest minds in ad operations for the digital advertising industry. In addition to sponsoring the conference , SEBPO will have three key members of our team onsite to answer all your Ad Operations outsourcing questions.

Accounting 52

Accounting Sales Outsourcing 52

Microsourcing

MAY 16, 2023

If the business community needed reminding that 2023 is a time to tread carefully when it comes to fiscal management, the headline of the International Monetary Fund’s World Economic Outlook in April made for stark reading.

Finance 52

Finance Accounting Outsourcing Management 52

Intelligent Sourcing

MAY 16, 2023

Despite its global persistence, the repeated failure of technology outsourcing to deliver the expected results presents a significant problem for organisations1 for approximately 50% of businesses using outsourcing realise ‘poor’ outcomes2. Our technology solutions are changing faster than ever3, our organisations want and need to consume more technology to solve global problems faster than ever4 […] The post Why technology procurement deserves its own AGILE process. appeared first on Inte

Outsourcing 52

Outsourcing Sourcing 52

Microsourcing

MAY 16, 2023

At a time when terms such as ‘economic uncertainty’, ‘financial hardship’ and ‘looming recession’ dominate headlines, let us start by sharing some positive news for employers from the team at the renowned business journal Forbes 1.

Global Recruiting 52

Global Recruiting 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

inDinero

MAY 16, 2023

What does VC mean? In short, VC stands for venture capital, a type of financing where investors purchase ownership stakes in high-risk, high-reward companies. The truth is, most startups don’t need to think about venture capital. This sort of funding is the exception rather than the norm, with fewer than 1% of companies raising VC dollars. That’s because VC firms are interested in business ideas capable of creating or disrupting entire ecosystems, businesses like Uber or Airbnb.

Advisory 52

Advisory Right-Sizing Finance Accounting 52

Unosquare

MAY 16, 2023

What is a UAT Environment? This is where end-users or stakeholders test the application to ensure it meets their expectations and requirements. It should be as close to the production environment as possible. This allows users to provide valuable feedback on the application’s functionality and usability in a realistic setting. What environments should an enterprise application use?

Software 52

Software Design Management 52

Everest Group

MAY 16, 2023

LINKEDIN LIVE AR-focused Event | How Everest Group Guides Enterprises to Better Decisions May 16, 2023 | 9:30 a.m. CDT | 10:30 a.m. EDT | 3:30 p.m. BST | 8 p.m. IST Everest Group has been working with enterprises since its inception over 30 years ago. On a daily basis, our research teams engage enterprise clients of technology and business processes services, often in ways other research firms do not.

Research 52

Research Sourcing Service Shared Services 52

Zinnov

MAY 16, 2023

Following our series on how Partnership is the key to business growth and success, Rajat Kohli, Partner, Zinnov speaks to Alyssa Fitzpatrick, Vice President and General Manager, Sales and Marketing Group and Software and Services Partners at Intel in our next episode. In this episode, Alyssa covers how Partnerships can grow businesses by increasing the global reach and availability of technology companies across regions.

Sales 52

Sales Collaborations Software Marketing 52

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Premier BPO

MAY 16, 2023

The Call & Contact Center Expo is an industry event catering to professionals in the customer care, contact center, and customer experience field. This year, it was held at the Las Vegas Convention Center. This year’s expo offered educational sessions, keynote presentations, and networking opportunities on customer strategy, employee engagement, technology, and innovation.

Co-Sourcing 52

Co-Sourcing BPO Call Center Customer Support 52

Zinnov

MAY 16, 2023

A global pharma giant relied heavily on outsourcing partners but wanted to de-risk their business and increase productivity. They found that insourcing provided a sustainable solution by accessing global talent , reducing attrition, and accelerating time to scale. PharmaCo* is a Fortune 500 Healthcare and Pharmaceutical company, that produces life-saving drugs.

Healthcare 52

Healthcare Pharmaceuticals Advisory Reduced Costs 52

McKinsey and Company

MAY 16, 2023

Funding for logistics start-ups tightened in 2022. Where are investors focusing their interest now?

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70

SIG Speaks

MAY 16, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Noah Wilson discusses how crowdsourcing could be the innovation that businesses need to succeed in a rapidly changing environnment. Crowdsourcing will play a much more significant role in business due to a lack of highly specialized labor (in the STEM fields specifically) and corporate desire to reduce costs in procurement.

Sourcing 40

Sourcing Strategic Sourcing Engineering Regulations 40

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting

McKinsey and Company

MAY 16, 2023

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.

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Go4Customer

MAY 16, 2023

Across sectors, the better the customer experience (CX), the more repeat customers and favourable evaluations there are. word-of-mouth marketing, Increased client loyalty, and overall enhanced customer satisfaction may all benefit a company. A client-centric approach is prioritised in the best customer experience strategy. Every encounters a consumer has with your firm either enhances or removes from their overall experience.

Service 40

Service Marketing 40

McKinsey and Company

MAY 16, 2023

After a rough first quarter, will skies brighten for global deal activity?

Marketing 66

Marketing 66

Everest Group

MAY 16, 2023

European Languages VIEW THE FULL REPORT

Marketing 52

Marketing 52

Advertiser: G-P

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

Global Hiring

Simplr

MAY 16, 2023

Large Language Models (LLMs) are artificial intelligence systems that can understand and generate human language. They use deep learning algorithms and massive amounts of data to learn the nuances of language and produce coherent and relevant responses. A simple way to think about LLMs is that they can look at words that have already been typed and try to predict what comes next.

Sourcing 52

Sourcing Customer Service Order Management Automation 52

Everest Group

MAY 16, 2023

Metaverse VIEW THE FULL REPORT

Healthcare 52

Healthcare Marketing BPO Management 52

Perficient Digital Transformation

MAY 16, 2023

Welcome back to getting to know Sitecore search. In this post, we’ll focus on the advanced web crawler. We’ll modify the source, document extractors, taggers and attributes to customize our indexed documents. Manage Sources To manage sources, visit Administration/Sources Administration screen From this screen you can see a list of your sources.

Sourcing 64

Sourcing Administrative Management 64