The Global Small Business Blog
OCTOBER 14, 2022
©iStock/Heiko119 Explore how the movement of talent impacts creative quality, new expansion opportunities, why partnerships matter for global domination and more. Take your deep dive into globalization here.
31 West
OCTOBER 14, 2022
Businesses implement help desk systems to provide their customers with instant support whenever they face any issue. It ensures that customers acquire the best out of any product or service. But setting up a help desk system is not as easy as it sounds. It requires a lot of time and resources to set up an effective and efficient help desk system. A help desk system can help grow your business, but not all of them deliver quality service.
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Redial
OCTOBER 14, 2022
I’ve searched studies for various analysis and predictions regarding local and international events, what we are going through and how it has affected our reality. Of all that is mentioned, I can agree that the economic area is the most affected, both for individuals and entities. The recent changes and behavior of the markets have represented a vulnerability, especially for companies seeking to develop alternatives, safeguarding the possibility of assuming even more risk.
McKinsey and Company
OCTOBER 14, 2022
Asian Americans play a key role in creating a more sustainable and inclusive economy. A new report explores the challenges this group faces and how companies can better support them.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Future of Digital Sourcing Outsourcing
OCTOBER 14, 2022
This October, the Future of Sourcing Awards will celebrate organizations and individuals that have shown innovation, leadership and transformation in categories that are critical to the sourcing industry. Interviews with the finalists provide helpful insight about their projects, the problem they sought to solve and the impact to their organizations.
McKinsey and Company
OCTOBER 14, 2022
The COVID-19 pandemic has highlighted the need for resilience in vaccine manufacturing. Five considerations can help national public-health leaders plan.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
McKinsey and Company
OCTOBER 14, 2022
By harnessing opportunities across sectors—particularly in power—Vietnam could potentially accelerate decarbonization to achieve net-zero emissions by 2050.
Perficient Digital Transformation
OCTOBER 14, 2022
Our newest Detroit and Minneapolis Bright Paths Program cohorts recently concluded, and Perficient is proud to announce the graduation of 50 dedicated students from the program! The Bright Paths Program is designed to advance STEM education and career opportunities for underrepresented constituencies and communities, while closing the gap in the technology industry.
McKinsey and Company
OCTOBER 14, 2022
Julia Boorstin, creator of CNBC’s Disruptor 50 franchise, shares the lessons she’s learned on adaptability and decision making from some of the world’s top female CEOs.
Perficient Digital Transformation
OCTOBER 14, 2022
Step-by-step tutorial to connect MS SQL Server to Talend Open Studio using windows authentication. Summary : Download the jtds-SQL server JDBC driver from jTDS – SQL Server and Sybase JDBC driver download | SourceForge.net , It will download in the form of the zip file, unzip it with the help of 7-zip. Copy jtds-1.3.1.jar to ‘plugins’ of the Talend folder. .
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
McKinsey and Company
OCTOBER 14, 2022
Automotive OEMs can’t get enough chips for their vehicles. All signs point to a continued mismatch between supply and demand unless industry stakeholders act now.
VXI
OCTOBER 14, 2022
Davao City, Philippines (October 13, 2022) – VXI Global Solutions, a leading BPO and CX provider, unveiled its fifth site in Davao City , cementing its claim as the largest employer in the region. The company announced the new location at SP Dacudao Loop, Agdao, Davao Park District, which will add to VXI’s over 40 global service locations and generate new job opportunities for citizens in the region.
McKinsey and Company
OCTOBER 14, 2022
Tackling Asia’s net-zero agenda can create a disruptive and collaborative shift in investment and innovation.
Anexa
OCTOBER 14, 2022
There is an emerging – and important – trend on the horizon. Retail media networks are showing up as the future of retail. What is a retail media network? It’s a component of a retailer’s website or app that gives outside advertisers access to its first-party customer data and channels. This allows brands to reach in-market consumers when they are in a purchasing mood.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Everest Group
OCTOBER 14, 2022
Revolut is one of Europe’s more prolific financial services firms, producing a steady stream of digital banking services that builds off of its original mobile payment app. But as it takes on rivals in the U.S., the London company still has to literally make a name for itself. Revolut is going up against big competition like PayPal and Square that are well known in the U.S.,” said Nitish Mittal , Partner at Everest Group. “They’ll need to make a bigger splash to get consu
Auxis
OCTOBER 14, 2022
Despite how small Costa Rica is from a population perspective (~5.2M people) compared to other countries in Latin America such as Colombia (~52M) and Mexico (~132M), the reality is that the Shared Services and Outsourcing sector in the country continues to be the most matured in the region when it comes to number of SSCs in the country, and more specifically their level of experience supporting North America, the full Americas, and in some cases the globe.
Automation Anywhere
OCTOBER 14, 2022
Robotic Process Automation (RPA) continues to exceed expectations. A Deloitte Global RPA Survey showed that 92% of respondents say it improves compliance, accuracy (90%), and productivity (86%). It's also creating opportunities for business process outsourcing (BPO) companies to expand their service offerings and create a competitive edge. RPA can help BPO companies drive efficiencies in operations and create a differentiated offering for their clients.
Auxis
OCTOBER 14, 2022
Despite how small Costa Rica is from a population perspective (~5.2M people) compared to other countries in Latin America such as Colombia (~52M) and Mexico (~132M), the reality is that the Shared Services and Outsourcing sector in the country continues to be the most matured in the region when it comes to number of SSCs in the country, and more specifically their level of experience supporting North America, the full Americas, and in some cases the globe.
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Airswift
OCTOBER 14, 2022
Source: Frame Stock Footage/Shutterstock. With the rise of clean technologies in the industry, more sustainability-oriented skills have been in demand from tech professionals. You’ve probably heard the term “green jobs.” But what does it mean? It means that many new, high-paying careers are emerging in the energy sector, thanks to the increasing investments in sustainable technologies.
Auxis
OCTOBER 14, 2022
CLIENT PROFILE. Headquartered in Virginia with roots that trace back to 1902, our client is a publicly traded banking corporation with 230+ branches and ATMs located throughout Virginia, Maryland, and North Carolina. The bank reported revenue exceeding $718 million in 2021, offering customers a range of financial solutions including checking, savings, small business, and commercial business bank accounts; mobile banking; credit cards; mortgages; lines of credit; home equity, car, and personal lo
Globalization Partners
OCTOBER 14, 2022
There has been a surge in the amount of remote work taking place worldwide since the Covid pandemic began. When given the opportunity to work from home, many employees embraced advantages such as flexible schedules and the elimination of stressful commutes, and jobseekers now often prioritize positions that allow them to work remotely. From the employer’s perspective, the benefits of a remote workforce include greater diversity in teams and higher levels of employee engagement and happiness.
Global Help Desk Services
OCTOBER 14, 2022
Between financial constraints, upticks in turnover, and an ever-increasing docket of IT projects, help desks are being asked to do more with less … and less. In these situations, help desk teams adapt the best they can, typically by triaging customer calls or referring them to higher tiers of support. They may also try to hurry calls along to keep up with the volume.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
McKinsey and Company
OCTOBER 14, 2022
Houston, Texas, can become the world’s energy transition capital and accelerate activities to enable project economics and financing through its distinct advantages and capabilities.
Influx
OCTOBER 14, 2022
Whether your business is strictly eCommerce, brick-and-mortar, or hybrid retail, you can never stop improving customer support. Every business wants to acquire new customers, retain customers, and increase average customer spend. The best way to accomplish this is by delivering consistent, excellent customer support. . In this customer support guide, we’ve mapped out various aspects of customer support and how you can meet customer expectations again and again.
MicroAgility
OCTOBER 14, 2022
MicroAgility’s Founder & President, Sajid Khan released a book to share key areas to focus on and be aware of during the business transformation process. As Founder & CEO of MicroAgility, a strategy execution consulting firm , Sajid has vast experience with the challenging and rewarding task of business management. His expertise and ability to fit his knowledge to different circumstances has driven MicroAgility to the award-winning business transformation consultancy firm it stands today
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