The Global Small Business Blog

APRIL 24, 2023

©iStock/Vitalli Pasichnyk What's affecting me, my clients, my colleagues and other global small business owners: Success in this new world calls for a new breed of data-fuelled, human-led business, able to effortlessly reimagine growth, and endlessly re-engineer themselves to capitalize on it. We call these Future Ready [CPG] Businesses. A note from Tom Peters on his retirement and his latest, but not last I suspect, book.

Engineering 151

Engineering 151

31 West

APRIL 24, 2023

Remote access to your company’s machines has become a common practice in the post-pandemic world. Sharing your screen with remote employees so that they can execute their routine chores from home is essential for their productivity. VPNs and Remote Access are the most popular remote applications used worldwide. While they share some common features, they are different in terms of their services, functionalities, and purpose.

Software 130

Software Flexibility Research Outsourcing 130

Forrester Digital Transformation

APRIL 24, 2023

One of the key components of a future fit technology strategy is finding new ways of tapping into partners’ innovation capabilities. Learn how innovation networks can help.

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130

McKinsey and Company

APRIL 24, 2023

In transformations and capability-building efforts, leaders struggle to turn the data they collect into action. Behavioral insights can help create a bridge between information and results.

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126

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Forrester Digital Transformation

APRIL 24, 2023

Bill Bluestein’s storied tenure transformed how research is done at Forrester. Learn about his legacy and the latest winner of his namesake award, Brandon Purcell.

Research 130

Research 130

McKinsey and Company

APRIL 24, 2023

Artificial intelligence is a machine’s ability to perform the cognitive functions we usually associate with human minds.

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143

UnaTerra

APRIL 24, 2023

European employment law works differently from other parts of the world. This is especially true for businesses headquartered or operating in the USA. So, if you are looking to grow or establish your business in Europe there are specific things you’ll need to be aware of! So, let’s examine HR and payroll in the European […] The post An Overview of European Employment Law appeared first on Unaterra.

Payroll 98

Payroll 98

Airswift

APRIL 24, 2023

Source: goodluz/Shutterstock Solar energy is one of the fastest growing sectors in the United States, with businesses and homeowners investing in resources that reduce emissions and save money on electricity bills. According to the Energy Information Administration (EIA), the electricity generated from renewable sources — wind, hydro, solar, geothermal and biomass — surpassed coal for the first time ever in the US last year, confirming the country is moving toward a clean future.

Administrative 98

Administrative Jobbing Sourcing 98

Magellan Solutions

APRIL 24, 2023

Stay Ahead of the Compliance Game: How Insurance Companies Can Meet Regulatory Requirements Nowadays, businesses should be up-to-date with the governing laws on data security. To mitigate risks, data protection standards are always changing. Outsourcing insurance compliance services can assist businesses with the changes in regulatory compliance. Regulatory compliance is a vital component of the insurance sector.

Insurance 97

Insurance Reduced Costs Outsourcing Call Center 97

Perficient Digital Transformation

APRIL 24, 2023

Account Role Optimization is a critical process for managing account hierarchies and roles in the Salesforce Community cloud. It can help you scale your external users and minimize the number of account roles that you have to manage in a Community Portal. It allows businesses to control who has access to specific information and functionality within the Salesforce platform.

Accounting 69

Accounting Sales Analytics Management 69

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Go4Customer

APRIL 24, 2023

The journey of every entrepreneur involves a lot of thorns and thistles. Venturing into the business world includes a lot of groundwork, experience, skills, and most importantly good fortune. A businessman needs to ensure he has done everything on his part and then wait for the hard work to manifest into success. So, the biggest challenge he often faces is finding time for finishing his seemingly endless to-do list.

Call Center 74

Call Center Efficiency Service 74

Perficient Digital Transformation

APRIL 24, 2023

Welcome back to getting to know Sitecore search. In this post we’ll take a tour of the Sitecore Search UI and cover some of the basic terminology used when talking about Sitecore Search. Let’s get started! Sitecore Search UI The homepage of the Sitecore Search UI Across the top Site Switcher – Let’s you switch between multiple Search accounts Account – Manage your account Down the left side Home (Site Performance) – View stats and metrics, filter by date and device, create and export reports P

Accounting 64

Accounting Analytics Sourcing Administrative 64

IBM Services

APRIL 24, 2023

I want to introduce you to the second season of my podcast, Making of the SRE Omelette. This season explores achieving our sustainability goals via the practice of Site Reliability Engineering. “Culture is the outcome of what we do. In the context of The Chicken or The Egg, it is like an Omelette.” – Kareem Yusuf, SVP IBM Software Wondering what does an Omelette has to do with SRE?

Engineering 64

Engineering Software Efficiency 64

McKinsey and Company

APRIL 24, 2023

Flying taxis may no longer be a flight of fancy. While the challenges are real, this segment of advanced air mobility is ready for takeoff.

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Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Working Solutions Outsourcing

APRIL 24, 2023

There are long-standing and compelling reasons to consider outsourcing contact centers, including cost savings and improved ROI. However, with the continued focus on customer experience driving a multi-channel delivery model, it is important to consider other key elements beyond cost.

Contact Center Outsourcing 52

Contact Center Outsourcing Outsourcing Call Center 52

McKinsey and Company

APRIL 24, 2023

Meeting the renewable-electricity demand for mines by 2050 requires significant capital expenditures and infrastructure improvements.

Finance 70

Finance 70

Working Solutions Outsourcing

APRIL 24, 2023

Adapting customer service coverage during peak or holiday season fluctuations is challenging to maintain. If you have a strategy in place, it’s easier to scale and manage those high traffic needs, especially if you have product issues which require hands-on customer care, holiday spikes, or even staff turnover.

Customer Service 52

Customer Service Service Management Call Center 52

UnaTerra

APRIL 24, 2023

If you’re an employer in Singapore, listen up! Singapore’s Ministry of Manpower (MOM) has announced enhancements to the mandatory medical insurance (MI) for all Work Permit and S Pass holders starting 1 July 2023. The enhancements are aimed at better protecting employers in the event of large medical bills incurred by their foreign employees.

Insurance 52

Insurance 52

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Working Solutions Outsourcing

APRIL 24, 2023

There are long-standing and compelling reasons to consider outsourcing contact centers, including cost savings and improved ROI. However, with the continued focus on customer experience driving a multi-channel delivery model, it is important to consider other key elements beyond cost.

Contact Center Outsourcing 52

Contact Center Outsourcing Outsourcing Call Center 52

UnaTerra

APRIL 24, 2023

European employment law works differently from other parts of the world. This is especially true for businesses headquartered or operating in the USA. So, if you are looking to grow or establish your business in Europe there are specific things you’ll need to be aware of! So, let’s examine HR and payroll in the European […] The post An Overview of European Employment Law appeared first on Cintra Global.

Payroll 52

Payroll 52

Working Solutions Outsourcing

APRIL 24, 2023

Adapting customer service coverage during peak or holiday season fluctuations is challenging to maintain. If you have a strategy in place, it’s easier to scale and manage those high traffic needs, especially if you have product issues which require hands-on customer care, holiday spikes, or even staff turnover.

Customer Service 52

Customer Service Service Management Call Center 52

UnaTerra

APRIL 24, 2023

If you’re an employer in Singapore, listen up! Singapore’s Ministry of Manpower (MOM) has announced enhancements to the mandatory medical insurance (MI) for all Work Permit and S Pass holders starting 1 July 2023. The enhancements are aimed at better protecting employers in the event of large medical bills incurred by their foreign employees.

Insurance 52

Insurance 52

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting

NoonDalton

APRIL 24, 2023

Artificial Intelligence (AI) is transforming the outsourcing landscape by enabling companies to automate and streamline their processes, making it easier to manage and optimize outsourced tasks. As AI technologies continue to advance, many businesses are now able to overcome traditional outsourcing challenges and achieve better outcomes. Outsourcing has been a popular business strategy for many years, enabling organizations to access the skills and resources they need to remain competitive.

Outsourcing 52

Outsourcing Robotics Process Automation Reduced Costs Automation 52

UnaTerra

APRIL 24, 2023

European employment law works differently from other parts of the world. This is especially true for businesses headquartered or operating in the USA. So, if you are looking to grow or establish your business in Europe there are specific things you’ll need to be aware of! So, let’s examine HR and payroll in the European […] The post An Overview of European Employment Law appeared first on Unaterra.

Payroll 52

Payroll 52

Working Solutions Outsourcing

APRIL 24, 2023

There are long-standing and compelling reasons to consider outsourcing contact centers, including cost savings and improved ROI. However, with the continued focus on customer experience driving a multi-channel delivery model, it is important to consider other key elements beyond cost.

Contact Center Outsourcing 52

Contact Center Outsourcing Outsourcing Call Center 52

Zinnov

APRIL 24, 2023

Healthcare companies have taken center stage on the global technology landscape like never before. Though technology is advancing at warp speed, the multi-trillion-dollar Healthcare industry has been slow to adopt newer technologies or explore newer use cases. Since technology has the potential to make healthcare more affordable, more accessible, and more effective, healthcare companies can’t afford to be laggards when it comes to technology adoption.

Healthcare 52

Healthcare Labor Costs Supply Chain Management Analytics 52

Advertiser: G-P

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

Global Hiring

Risk Guide

APRIL 24, 2023

By Mykhailo Rushkovskyi – Originally published on RUNDERC The “gray rhino” concept describes probable events that have a high impact on society. Unlike the unpredictable nature of Nicholas Taleb’s “black swan” events, gray rhinos are visible and well-known risks that are often overlooked until it is too late. These risks are like a herd of rhinos, which are seen in the distance, and while we are aware of their potential danger, we cannot fully perceive their dimensions or predict when the

Risk Management 52

Risk Management Risk Management Collaborations Research 52

Perficient Digital Transformation

APRIL 24, 2023

As part of Sitecore’s move to a composable world, Sitecore has introduced Sitecore Search. This tool offers relevant content through AI-powered search. It can monitor user interactions across your sites (including multiple languages) and offer individualized results. Imagine a site that sells watches, purses, and clothes. If I browse several pages of watches then search for “blue”, Sitecore Search’s AI will surface blue watches based on my user journey over blue purses or blue clothes.

Analytics 52

Analytics 52

Perillion

APRIL 24, 2023

Machine learning might sound like something out of a sci-fi movie, but it’s here today — and it’s all around us.

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52

3Pillar Global

APRIL 24, 2023

The post Applied Innovation: How to Test the Commercial Viability of an Idea appeared first on 3Pillar Global.

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52

Advertiser: ZoomInfo

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.

Accounting