Automation Anywhere

AUGUST 10, 2021

It is increasingly clear that it takes a portfolio of technologies to succeed at intelligent automation. The question is, what technologies do you choose to be in your particular portfolio? In a recent survey , Deloitte found that Robotic Process Automation (RPA) is the leader of all technologies being used to achieve intelligent automation, with 78% of enterprises already implementing it, and 16% planning to implement it in the next three years.

Automation 98

Automation Robotics Process Automation Insurance Finance 98

TTEC

AUGUST 10, 2021

Image: Type: Podcast Episodes Podcast Embed Code: The CX POD - Europe · Episode #13 "Auto Brands Need to Educate potential EV Customers and Future-proof their CX" HTML Override Type: Content Enable Social: Tags: Automotive CX Analytics Topics: CX Innovation The automotive sector is undergoing change at a pace that is faster than the industry has ever seen.

Analytics 78

Analytics Government Engineering 78

The Scalers

AUGUST 10, 2021

CONTENTS 1. Practice smart hiring 2. Build an asynchronous communication strategy 3. Invest in time zone management tools 4. Use agile practices 5. Embrace flexibility. Modern globalisation has brought with it many incredible benefits — access to new cultures and markets, innovative technologies , and higher standards of living. However, one benefit that has become increasingly popular in recent times is the opportunity to work with distributed teams.

Offshoring 77

Offshoring Out-Tasking Flexibility Engineering 77

Influx

AUGUST 10, 2021

Jim Rohn, the American entrepreneur and author said, “One customer, well taken care of, could be more valuable than $10,000 worth of advertising.”. For Influx, we have seen many of our high-growth ecommerce clients disrupt traditional niche industries with outstanding customer service that makes customers feel incredibly valued. And happy customers become your best ambassadors.

Customer Service 64

Customer Service Management Service Customer Support 64

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Zinnov

AUGUST 10, 2021

By Nischay Mittal, Principal & Global Head – Automation/AI, Zinnov. Process Mining has transitioned into the most popular and fastest growing technology area within Hyper Intelligent Automation (HIA), with a market size of USD 450-500 Mn , Zinnov research reveals. This space has been rife with multiple acquisitions over the last two years. And Appian became the latest entrant into the Automation space – it announced its acquisition of Germany-based start-up Lana Labs (with a major focus on t

Automation 52

Automation Right-Sizing Manufacturing Marketing 52

The Hackett Group

AUGUST 10, 2021

Q2 2021 net revenue of $73.0 million exceeds high end of guidance, which includes a $5.3 million SAP software sale transaction. Q2 2021 GAAP EPS of $0.32. Q2 2021 pro forma EPS of $0.39, which exceeds the high end of guidance or $0.30, excluding the SAP software sale transaction, which is at the high end of guidance. Board of Directors declares a $0.10 per share quarterly dividend.

Research 52

Research Analytics Sales Finance 52

Magellan Solutions

AUGUST 10, 2021

Let’s take a look at why BPO Philippines is your best bet if you want to attract at least 70% of your global consumers. Many corporations turn to BPO Philippines to maximize their potential in terms of profitability and productivity. However, this is not the only thing that they can help you with. Almost 90% of businesses in the US belong to the small and medium enterprises (SMEs) group. .

BPO 52

BPO Call Center Outsourcing Customer Service 52

Perillion

AUGUST 10, 2021

Modern environmental management is a very different field than it was just a few short years ago.

Management 52

Management 52

Avasant

AUGUST 10, 2021

Press Releases. Avasant recognized for Excellence in Strategic Partnerships 2021 Avasant is proud to be recognized for the second consecutive year in the category of “Excellence in Strategic Partnerships” from the Industry Association of Outsourcing Professionals (IAOP) – a position of honor. Los Angeles, CA | August 10, 2021. This Press Release was originally published in IAOP.

Advisory 40

Advisory Outsourcing Professionals Collaborations Outsourcing 40

Magellan Solutions

AUGUST 10, 2021

What is the role of SLAs for BPO Philippines ? It is important to understand that key performance indicators (KPIs) and service level agreements (SLAs) are not the same, even though there is some overlap. . We would like to further explain the difference between KPIs and SLAs and look at the practical business applications of each. . Understanding more of Service Level Agreement.

BPO 40

BPO Business Process Outsourcing Outsourcing Sales 40

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring